These guys are so bad…read more... #1 - they charged me $458 twice and they are saying that it didn't happen. It's ok- I'm charging back. #2 - they claimed they were installing an OEM battery but it turned out they installed a cheap and USED aftermarket battery. It blew up in my phone, and damaged my screen. #3 - the screen protector they used peeled off after 4 days. #4 - they did not reinstall weather sealing back despite the original issue being water damage. #5 - they refused to help correct it without a receipt. This isn't 1999. They use a computer to process my card and have what I purchased but they kept saying "why you no have receipt". This was 10 days ago.. They have a POS (Clover) which tracks what I ordered, but they would not look it up. They said "maybe come back tomorrow and maybe my boss will let you buy a new battery and will install for free". Avoid this place. It's a scam and they do a lousy job.

These people are extremely disreputable…read more I brought my phone in for a repair. Not only did they fail to fix it correctly, they damaged my phone and broke my case. When I brought it back in, they refused to act honorably and complete the repair I had paid for. They blamed me for the damage they had done to my phone and literally put a piece of Scotch tape on my case where they had broken it. Literally. Scotch tape.

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

Fixed my iPhone camera in 40 min. Good value and high…read morequality. I walked over and got a coffee while it was being fixed.

I went to the Rochester NH store today. The customer service was excellent. Very friendly. I had a…read moreloose key on my HP laptop. He was able to fix it in 20 minutes. I would highly recommend their services.

My son dropped my phone watching cartoons and the next day when I went to snap a photo...my…read morebeautiful image also contained a large spider web crack. The lens didn't look busted but obviously something was. I called and they said stop by no appointment needed. He took a look and popped the lens off and to my dismay the spider crack still appeared when I took a photo..meaning the camera itself was busted. Luckily for me he had a replacement camera on had and told me to come back in 45 minutes. I did and the phone was done and fixed. Camera is good as new. Saved me at least 400$ and more importantly the headache of dealing with apple and verizon. This should be your go to spot for phone repairs

I've known the owners for a couple of years now, they are some of the most kind, fair, and honest…read morepeople I've ever met. When they told me they wanted to open up a cell phone/computer repair shop, i was a little iffy on the idea. But when they finally opened up the store i was in awe. They re-built the entire store from the ground up. Installing new flooring and painting the walls all by themselves. They are willing to put the work into their store, I know they are willing to put the work into your needs. I recently bought a used laptop from them, and it is working as if it came out of the box. I have no complaints and i will definitely recommend this store to all my friends, co-workers, or to anyone in need of a repair.

Known the owners and workers my whole life, they are amazing people, great quality of work, helped…read moreme with everything tech-related and I never had any complaints. Overall amazing people and extraordinary service! You won't be disappointed!

I needed help getting a copy made. Apparently you should already know how to do it before you get…read morethere, because the attendant that worked there seemed very annoyed to have to explain it and couldn't even bother to turn around to speak.She actually spoke to me while facing the wall! I thought masks were bad for having to understand people but trying to hear someone while they're facing a wall is even worse. Mailboxes etc has much better customer service.

really rude people in print pick up area. yelled at me when i asked a question. july 14, 2024. They…read moreshould fire the two angry staff in the print area. Not covil at all. Stay away

I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

There are times when bigger is not necessarily better and that applies to computer and printer…read morerepair service shops. Brian came to my rescue again this week when the printer vital to our work needed service. Brian came out the next day, serviced the machine, and at a reasonable cost. For a small repair shop he is extremely talented, always available, and willing to travel to the client's place of business to meet the clients needs,

Let me tell I spent 2 days trying to get my phone taking care of at Apple in Nashua they r useless…read more20 minutes here fixed AJ was a miracle worker I highly recommend him

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

Your customer service is horrible! I have T-mobile Wi-Fi I set up auto pay and who ever does auto…read morepay payments didn't do their job and I was disconnected. I reached out to a representative and was on the phone for over 25 minutes trying to pay my Wi-Fi bill! This is ridiculous and unacceptable!!!

I went into T-mobile Store on 130 Water St, Fitchburg, MA 01420 and this black short,…read morecurly-haired guy was awful I don't think he had a brain and should be ashamed of himself... telling me my phone didn't take a sim card ... too lazy to figure out it did. He was STUPID and RUDE! For being an elderly man he did NOT have any respect. I got home found how and where my phone took a sim card.. it was easy and really NOT too difficult.. it takes a micro size card. This person should be fired. He did NOT know how to deal with a situation and didn't even try. I am so mad. Plus, he was rude and talked back to me... I really think they should fire him. THIS STORE does NOT deal with the public very well and they certainly are not out to try to help people. I am not amused nor am I happy! SO BEST TO GO ELSEWHERE THEY LACK PROFESSIONALISM AND LEAVE MUCH TO BE DESIRED!!!!