I don't get the bad reviews. Over priced? If you want good work then you've got to be willing to…read morepay the price. Not that they're terribly expensive, but you get what you pay for. That Dr. Peck is not hospitable? That man takes the time to sit with you being the owner of the office and a very busy man. I've been seeing Dr. Peck's (office) for many years now and i would never go to another dentist's office. Period.

Stay away they just won't your money. Over priced and bad advice. just don' go there.read more

I have been to his office several times. In all honesty, I cannot recommend. Initially, I went…read morefor the bottom half of a tooth broke off. The tooth had to be extracted, and I was in pain over a week. I was advised to replace bridge I had would cost a certain amount, I felt the price was too high. So, while he was addressing one issue, I asked if the price could be lower. He went back and forth what would be needed. He kept bragging how he was the best dentist. Finally, when he realized I would not go for price he stated. He stated he could do nothing. At my last visit for teeth cleaning, a different person than the one I had been accustomed to did my cleaning. This woman did not explain things well, was extremely rough, and never gave me a breather. She started to floss my teeth, and I had to stop. When I went to the receptionist, I was very angry. I was not going to say anything. Then, this totally unprofessional woman goes to the receptionist and says she (meaning me) just got up and left. At that point, I got mad and stated why I was so angry. Woman then says that she was cleaning my teeth (that justified her extreme roughness) and at that point I lost it. She then says why didn't you say anything-I just looked at her (how can someone say something when something is in their mouth). Then, she and the receptionist go running to the dentist like two idiot children. At that point, I left. Finally, I cannot comprehend how this dentist was ever rated number one.

Excellent care quality. Accommodating in every aspect of his professional dentistry. When he fixes…read morea dental problem, it stays fixed. He works quickly and without pain. He is great for emergency visits, very accommodating, again, the patient's comfort is first. The office is clean and neat. All staff are professionally presentable; you won't about the hygiene in this office. His apt. scheduling is flexible, if you can not get the EXACT time or day, it will be as close as possible, but in 3 years, I always got the time slot I feel comfortable in.

This place went downhill fast and no signs it will get better. Impossible billing system, once…read moreprocedures are quoted and appointments completed there is always another bill that appears in the mail for services not covered by insurance. In addition, you see different dentists most every time you go. The practices here for billing and service are below any standard a patient should be subjected to.

if I could give negative stars, I would. The reception is Shelly is extremely rude. She hung up on…read moreme while I was talking to her. Apparently the office if you have moved appointments prior ( I changed three appointments over three years, never no showed and always showed up) that you must get dropped from the practice.. I tested positive for Covid today and called at 8 AM to reschedule. Apparently, if I did that I would be dropped from the practice. I had proof of a positive test, and they said it was OK to still come in. That the hygienist will be masked up for the service anyways. Didn't Covid kill a bunch of people? how insane.

Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I fell and chipped both of my front teeth. They took me in right away even during the Coronavirus…read more One person only in the office at a time. Dr Cole and Tara were awesome. He bonded my teeth and you can't even tell I ever chipped them. I have been a patient for over 20 years and I plan on being a patient for another 20 years. I highly recommend them!

I want to give credit to Dr. Hirsh for changing my life. I came to see him in 2020 with a ,outhfull…read moreof problems. After a brief conversation with him, I realized the course of action we needed to take. Over the next year, I worked closely with him to achieve my objection. A nice smile. For the first time in my life I actually looked forward to going to the dentist. Dr. Hirsh was one of the kindest and most caring person I have ever worked with in that kind of setting. My experiences with him and the staff at the Pittsfield MA location was always pleasant. I look forward to him returning to work. He's a good dentist and a great man!

I've been a patient of Dr. Hirsch and his staff for many yrs now. Regardless of recent changes to…read morethat staff, I must highlight two women who have done a wonderful job cleaning and maintaining my healthy teeth and gums, Odessa and Randi. Two veteran hygienists who go to great lengths to provide impeccable dental services to all their patients, not just me I am sure. Can't thank them enough for their warm and welcoming demeanor, as well as their unmatched expertise. Combine that with heartfelt concern, advice, and recommendations as to how to maintain a healthy mouth and you have an unbeatable pair. Well done ladies, thank you so much! Sincerely, Alex Sullivan

Riverside Dental delivers the perfect blend of professionalism, kindness, and genuine compassion. I…read moreneeded a bone graft and an implant, and Dr. Manish and his team made the entire process smooth and stress-free. From the moment I walked in, I felt at ease--every staff member was warm, attentive, and thorough. Dr. Manish took the time to explain each step, answer all my questions, and ensure I was completely comfortable. The quality of care is outstanding, and it's clear they truly care about their patients' well-being. I left feeling confident, cared for, and grateful to have found such an exceptional dental team. Thank you, Debbie S

I had a full range of issues happening in my head, and Riverside helped me along wonderfully. I've…read moregot complete trust in Dr. Eshak, who was so friendly and skilled. Great guy. After several visits and a lot of great plans executed on my teeth, I felt sad to say goodbye... but man, these crowns are great. I've been chewing on anything I can get my hands on.

Well I can said the Dr. is agreat and the assistant better no complaints will see whe the work is…read moredone I hope my mouth gets better thank you ladies bless Carlos Tricoche

This office used to be run by the nicest, most professional, kind dentist I ever met and was my…read moredentist for over 10 years. He had an issue that prevented him from continuing and the place was sold to Advance Dental. The office is now run by a bunch of rude people and a dentist who is rude and incompetent. She talked me into having a partial denture made for my upper teeth, which I did not want. After three visits she talked me into letting her make me a partial. When the partial came in it did not even fit in my mouth. She then proceeded to grind it down to fit in my mouth. The denture was loose and had a metal wire which sat on the space between the bottom of 2 of my upper teeth with a hook that went across the bottom of an upper tooth. Whenever I bit into something, the whole denture popped loose and the wire sent a sharp pain up through both teeth it was splitting. When I told her it did not fit well and I was unhappy I was told "I built it and got paid for it and now you are stuck with it." On most recent visit I was told I needed a root canal. When I showed up for a root canal I was told I needed to have it extracted instead and another denture made. When I went back to ask why no root canal I was told, "we do not have the equiptment to do a root canal here". I asked for a referal and was told I had to figure it out for myself. THis is by far the worst dentist office I have ever been to. Forgot to mention that the exame room was filthy. There was dried crud on arm that held table and equiptment looked as if not cleaned in months. Avoid this place at all costs. It is just aweful. If zero stars was an option I would of gave them a zero.

Awfull! Doctor Stela is so unprofessional and ruth, I bring Today my client on appointment with her…read moreto take off tuth, but she refused take my client, men 83 years, just because he is not her patient. This men was taking off his teeth everytime there, but today she refused take eldery man and even did not sorry. Not recomend this clinic. Awfull!

Terrible place. Very rude staff and Doctor. Stela is very unpleasant. She does not care about her…read morepatiants whats so ever. My mom made an appointment with bad infection and had to wait 4 days for it. when she came Stela refused to do anything with the tooth because it had Ukranian material. When my mom asked what should I do? I am in serious pain ? Stela replied "If you want I can do a cleaning". My mom left that place and took all of her kids as well. which I am glad because I still keep hearing badly about that place. Luckily we found a good place with nice and caring staff. Family Dentil in Springfield. They will truly help you.

I went here for years and years, even going so far as to pay a higher premium for dental insurance…read morethrough my employer so that I would be covered to see this provider since he was not listed on the cheaper plan. The office staff and hygienists are very nice, and professional, and honestly, they are the people you are likely to be dealing with the most unless you have serious dental issues. Then at one of my twice-yearly cleanings, a different dentist came in and did the final check after my cleaning. When I asked who the new doctor was, I got a vague explanation about taking on a partner, or selling the practice, or something of that nature. When I asked if Dr. Ditomassi was still practicing there, I was told yes, although I never saw him again after that. Last year, I broke a tooth and had to get a crown. The new dentist took the mold and performed the procedure. First of all, it took almost a month to get the final mold from the lab, so I had a temporary crown that whole time, which is not fun. Secondly, I have had trouble with the crown ever since. It scrapes my cheek, and my tongue, and seeing as it is the rear-most molar, I wish that rather than spending $1000 on a crown, I would have just had it yanked out. As far as I am concerned, this is not the same practice that I used for so long, and I am now looking for a new dentist. I think patients have the right to be informed if their care is going to be handed off to someone new rather than just having it sprung upon them. If I had been given the choice to only come into the office when Dr. Ditomassi was there, I would have - but I wasn't.

Dr. Ditto did 8 implants, filled cavities and more for me. He is meticulous and exacting. His work…read morehas lasted years without issues. He is the best.

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!