This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

I have been working with Dr. Pua for over 5 years. I have lost 70lbs and am comfortably within a…read morehealthy range for my height. The thing about weight loss, is that there is no quick fix. It's a journey and you have to cooperate. This is a long term lifestyle change and you must be ready. Like any medical professional, they have to work within insurance parameters so following the path is sometimes frustrating. Dr. Pua has always listens. He does blood work that no one else does and addresses the source of the issues causing weight gain. And yes, he does not accept excuses on why you can't cooperate. His staff is great and there is never any judgement. If you are willing to commit, cooperate and communicate, Dr. Pua can save your life like he helped me saved mine.

Dr. Pua largely relies on youtube videos to "help" his patients. I was initially given a diet to…read morefollow BEFORE my bloodwork came in. At my follow up, I was demeaned for asking questions. If you are perimenopausal, please know he thinks the weight gain and hormone issues are just excuses women use. In my opinion, he is not wanting to do more to help patients outside of his typical weight loss plan. His staff was very friendly and kind, though. Dr. Pua was a condescending, unkind physician.

Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.

I moved to Plainfield 2 years ago & was looking for a PCP. Dr. Tran had amazing reviews so I signed…read moreup for a yearly physical. I have PCOS so I'm a big skeptic with doctors. Most just want to write a Rx and be done with you. Every time I have met with him he has truly listened to me & made me feel heard & understood. This year I had a health emergency & couldn't seem to get help. Dr. Tran & team followed up with me daily for an entire week, to ensure I was being connected to the right doctor & getting the additional help I needed. I'm so grateful I found a doctor that cares!

My son has been at the Plainfield location, seen by Dr. Kher & Associates, since he was an INFANT…read morein 2008!! He received ALL of his immunizations, physicals, and any other health needs at the Plainfield location. Now he's turning 18 years old in March,2026! He will then be taken care of by Dr Pethkar as a young adult! I love Dr. Kher & Dr. Pethkar! Thank you for your FAITHFULNESS to the Plainfield, Joliet & Naperville communities. where all of the offices and staff are nice! Your LOYAL patient! (SEE PICS from birth to current )

I am so thankful I was recommended to come here for my weight issues. Dr. Pethkar and his staff…read morewere so compassionate to my needs and ALL my questions. He is there to answer questions anytime I have one since I can text him and he will respond. This practice offers EVERYTHING from well-being checks to liposuction. Dr. Pethkar can do it all! He will sit down and talk to you to make sure you understand what is going on. You would think that having a doctor that cares about you would cost a fortune.... NOT AT ALL. The prices are reasonable for you to actual get procedures done and not break the bank! I couldn't believe it, but I telling you Dr. Pethkar is the BEST! Trust me, you will be so happy and thankful!

Dr Gomez is not only an excellent physician, but he takes the time to talk and listen to what you…read morehave to say. He treats you with respect and is interested in your involvement in your care. He spends all the time he needs to make sure you have a good visit. I have had Dr. G as my doctor for over 10 years and he will continue to be my doctor and my sons as soon as he is old enough.. highly recommended!!

Dr. Gomez was both my wife's Dr. as well as mine for a few years. He was always polite,…read moreprofessional and friendly. Additionally, he would promptly return our phone calls after hours. Had we not moved out of state, he would have continued to be our Dr. We would give him (10) stars if we could.

Dr. Rubinstein is an amazing Doctor he really is a great listener and really cares about his…read morepatients.

From the owner: Fox Valley Medical Associates is a family-oriented healthcare provider located in Aurora, IL,…read morededicated to nurturing your well-being through a committed team of doctors and support staff. We empower patients by equipping them with the knowledge and resources they need to make informed health choices. With a focus on exceptional care for all ages, we promote health and manage challenges in a welcoming environment.

Stay away from him. Unless you like being treated poorly. He has terrible bedside manners. My…read moremother went in for a consult. First things he asked was if my mother spoke English, if she is a US citizen, and if she has a drivers license. I'm a nurse and I don't understand what those questions had to do with the reason we were there. His staff was nice. I'll give him that. He didn't wash his hands nor did he use sanitizer. He didn't even use gloves when he started examining my mother's breast. He flat out said "it's cancer" without having any tests done. And his pant zipper was down the entire time. We ended up finding a different oncologist who has patience and compassion for her patients.

Stay away from this doctor. Terrible bedside manner. He talks over you the entire time so he…read moredoesn't hear anything you say. His staff is rude and inept. I was forced to choose him due to a breast cancer diagnosis that required immediate removal of the tumor. He performed a double mastectomy on me and removed too much tissue from one side. Now I have a huge indention in my chest that I'm going to have to pay another surgeon to fix. DO NOT USE THIS DOCTOR.

Extremely sufficient, knowledgable and caring. I highly recommend Dr Saba Osmani for anyone looking…read morefor the right kind of care pertained to each individual. Her staff is as equally sufficient, the wait isn't long and they know how to treat their patients well.

Best doctor ever! Very knowledgable and friendly. Highly recommend her to anyone who's looking for…read morea competent doctor in the area. The office is new and professional and a blast to go to!!