1. Zales Outlet

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    Wrentham, MA

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    Zales Outlet

    3.3 (8 reviews)
    ModerateJewelry

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    Joseph's Fine Jewelry

    Joseph's Fine Jewelry

    3.9(12 reviews)
    3.5 mi
    $$

    I have gone to Joseph's for years to get watch batteries and repairs. Never had a bad experience…read more But this last time i was very disappointed. I had gone iin and had a watch battery replaced. All went will until about 2 - 3 weeks later the watch stopped. I thought maybe it was a bad battery so i brought it back. Joseph said he could put in another battery but it may be something more wrong with the watch. I did not know what to do since he was indicating that i would have to pay for another battery. And then he kept pressing about the watch probably needing a repair so another battery would just be a waste. I did not want to pay for another battery to see if it worked. He never said he would replace it for free and we would see what happens. So I left very disappointed and thinking that i didn't really want to pay for a diagnosis and repair. I really liked the watch so i decided to bring it somewhere else and get a new battery and see what happened. Well it has been a few months now and the watch is working fine. So it really was a bad battery that Joseph put in. It was poor customer service for him to not offer to replace it for free. That should have been the first step. After going there for years I probably wont be back.

    I wanted to give a quick shout out to Joseph's Jewelers. I got engaged this weekend with a…read morebeautiful ring made at Joseph's. I couldn't be happier. My fiancé said Joseph was so patient and helpful and really made the experience painless for him.

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    Joseph's Fine Jewelry
    Joseph's Fine Jewelry
    Joseph's Fine Jewelry

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    Vallee R R Jewelers Inc

    Vallee R R Jewelers Inc

    2.7(21 reviews)
    4.0 mi
    $$

    Rude owner. I dropped off pearls and a gold chain to get a quote to string them. After waiting a…read moreweek I decided to stop in in person and he came back with a quote 3 x what was given to me back in November when I initially went in for a quote. I let him know what the initial quote was he said "she was wrong and I'll fire her". I said, I don't want that but let me tell you what the plan was (as I wanted to switch my current thicker yellow gold for a smaller white gold), he said wouldn't let me speak and instead said "take it somewhere else, we're not the jeweler for you". I at no point raised my voice and again, asked please let me explain what the plan was. He had no interest in listening to me and was extremely dismissive. Poor customer service

    As I'm reading over the reviews posted by others on this site, I find myself rolling my eyes,…read morewondering what store they're talking about (and whether any of them have even the slightest idea of either the differences between fine quality and junk jewelry, or what's involved in creating the jewelry that they see in showrooms or wear on their bodies), because as a formally trained and certified silversmith (a long time ago, in a former career) I actually happen to know both, having not only designed, hand fabricated and sold fine jewelry before, but actually competed and won an award for it at the national level, 30+ years ago. From that perspective, what I can tell you without hesitation is that the jewelers and sales staff at Vallee's Jewelers not only DO know very well what they're doing' but they know it a whole lot better than many of their competitors do. (In fact, their in-house bench jeweler/goldsmith is a 3rd generation Master Jeweler and certified Master Watchmaker with more than 50 years of hands-on experience in the trade, which is an incredible rarity, nowadays!) Not only that, but the store's sales professionals are also top notch, with decades of experience under their belts, as well. What most people don't understand is that better than 80% of the jewelry they see in stores and online is made in low rent sweatshops, where the focus is on cranking out volume at the lowest possibly price, rather than painstakingly crafting pieces of wearable art that are made to be worn and enjoyed for generations The difference between the two are not only in durability and in price, but also in the amount of a Master Craftsman's time required to make it happen. The same is true of repairs: in order to give an accurate price quote for the repair of anything more complicated than a ring re-sizing (especially if it's on a piece that was made in a foreign sweatshop), it's sometimes necessary to first spend some time double-checking that the piece is solid, rather than made from hollow tubing (as is sometimes the case). Since broken pieces of solid metal can easily be welded or brazed (soldered) back together again, but hollow pieces cannot, what happens to a craftsman's reputation in the eyes of a customer, if he promises to do something for a reasonable price and then discovers that he cannot? As for interpersonal treatment, I have been in their store several times (including right before closing time on the Friday night of a holiday weekend, when everyone was in a rush to put the long week behind them and get home to the ones they love), and even then, I was greeted warmly and treated well by everyone I met. Needless to say, I am and will most likely continue to be a fan of theirs. 5 out of 5 stars!

    LeDor Jewelry

    LeDor Jewelry

    4.2(9 reviews)
    2.7 mi

    They have been around for years and are always helpful and have beautiful jewelry. They have been…read morepart of Plainville for years!

    I stopped in the office the other day to have my watch fixed we had purchased and we had a warranty…read moreon it and I had to get a new bank as a band broke. I work in nursing and need my watch every night. It's tough not having it on my arm and having to hold it in my hand. The lady was very kind and friendly brought me out several different selections. I did mention I would rather have a metal band cause it seems to last longer works better for me and so she got me that it ended up costing like under $20 just to get the new band that have installed and everything without a problem so a couple other pieces were picking up for our children for Christmas and they were very reasonable as well. They have a great selection of jewelry watches Find jewelry, which is like diamonds, etc., for engagement or renewal or if that one person just finally had that baby they've been waiting for forever. It's just an incredible place. They also make pins or emblem buttons for your shirt like if you've been 25 years with a company they can put the company's name on there plus the 25 years they pull pictures of things on it. They may click little awards award, be a shirt, then white selection of gifts and things it would be wise to stop the year before you head to any large jewelry store at the mall or any other place that says they sell great stuff. This one you actually get a family owned business business with the people people coming right out to take care of you it's not big, but it's big enough. It's not overwhelming. I like it myself we have been in many times to get stuff and I wouldn't trade that type of jeweler for anything all that type of service. You would do best to check them out the next time you wanna make that big proposal.

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    LeDor Jewelry - Thank you note!

    Thank you note!

    LeDor Jewelry
    LeDor Jewelry - Ring After, Clear Gap between Center & Surrounding Stones.

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    Ring After, Clear Gap between Center & Surrounding Stones.

    Zales Outlet - jewelry - Updated September 2026

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