Good fair honest local shop. Been going to Ray for repairs and jewelry for years and years…read more Recommend him way way over chains like Kay's and Jared. He will make pieces for you, as well. And DO NOT EVER visit the shop next to Spumoni's, the guy is a crook.

Beautiful showroom filled gorgeous pieces of gold. I looked at the cross pendants and gold chains…read more Friendly staff. Comfortable environment.

My girlfriend's Swarovski bracelet recently broke so I brought it into MRT to see if they could fix…read moreit. MRT is right by my house and my family has gone there for years. The woman was very unfriendly and told me that they couldn't help me, which is fine. However, when I was leaving I overheard heard her make a rude remark to an employee there along the lines of, "Why the f*** would he bring the bracelet here and not go through them (Swarovski) instead??" The whole encounter left me with a bad taste in my mouth. Before I contact Swarovski, I'm going to bring it to Gray's in Barrington. Those guys are super nice and helpful.

my boyfriend went to fix my bracelet and they were really rude to him i am definitely not letting…read morehim go back

Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

Very poor customer service. Promised me an appraisal every week for 2 months. Each time we spoke he…read moresaid he would have it in the next day or two. After a month, since he never sent it, I asked him to just give me a reasonable time frame. Once again he said in 2 days and once again it was never received. If you can't do something for a customer you need to let them know and not string them along - it's just common sense and good business.

First.... I don't know anything about diamonds but my fiancé does and she loves it. Joe was…read morepatient, informative, and accommodating throughout all of my indecision. With my crazy work schedule Joe was super accommodating opening up the store despite his publish business hours. This will be the only engagement ring I buy but now that I'm getting married certainly won't be the last piece of jewelry; and Joe will be our jeweler.

I have always always had fair dealings with Providence Pawn both as a buyer and seller. They gave…read moreme a fair price on some gold and silver I needed to trade in. Also I bought a beautiful diamond and gold wedding ring to marry the love of my life. It's brought good karma. 4 years down a lifetime to go!

Providence Pawn it is the best place in the state of Rhode Island to get quick cash…read more Nice people to work with. Many thanks to Providence Pawn.

This is a follow-up to my recent review that I posted about my heirloom bracelet being stolen from…read moreReliable Gold. I have since been contacted by Sarah, the owner. I believe she is genuine in her regret that my bracelet was randomly stolen, in that it just can't be replaced. We hope that the Providence Police Detective Pichs will be able to apprehend the thief and, through some miracle, return my great-grandmother's jewelry. It's not of great monetary value but it means the world to me. Sarah appreciates the sentimental value (an adjective that barely describes such strong emotion) and I think is doing what she can to provide some restitution. If you are reading this, please send good thoughts that it will be returned.

Beware! I left my great-grandmother's bracelet for advice on cleaning, etc., and it was promptly…read morestolen during store hours. I have heard from staff and the police are involved but the owner has not reached out. I feel crushed because my plan was to give the bracelet to my granddaughter on her birthday next week.

My ring is perfect, however I wouldn't recommend the service at this location. I went in once for a…read morering cleaning. One man working and four people waiting for service when he had to call someone from the back to help. Waited a good 30 minutes until we were helped. Second visit was to ask about appraisal for insurance to find out it has to be sent off for weeks (already dealt with this during COVID and didn't get my husbands band back for FOUR months and after wedding - we had to call to many no return calls). This was after waiting for 30 minutes after same salesman was working alone while you could hear another associate in the back on the phone (on a personal call and could hear conversation). I also had people waiting after me too. If you want to be waited on in appropriate fashion, go somewhere else. This location needs more associates. :/

My boyfriend and I went Zales this past weekend to look at engagement rings. We were greeted…read morequickly and went back to the case with the diamonds. The woman helping us seemed nice until my boyfriend walked away. When he walked away to look at a watch quickly, she whispered to me "honey, what is his budget?". So, I let her know on the budget we had agreed on before going. She looked at me and said "you need to get him to up that budget. You won't be able to get anything in that range". I was appalled. People go in looking at rings in all budgets and we didn't go in with an unhealthy budget as we had already looked online and knew an approx range of the type of ring we wanted to purchase. Once he came back, she told me that all we could afford was cluster rings and showed me a few rings that looked like they came out of charming charlies and was quite pushy that we purchase one. We left. If that is how Zales wants to do business by insulting their clients - then they can keep their jewelry. We ended up going to another jeweler and found exactly what we wanted, within our price point, with significantly better customer service!

I cannot give enough high praise to Robert Corio Designs/Hegeman & Co!!!! I have now worked with…read morethem to make or redesign 5 pieces (4 rings and a necklace, including our wedding bands and my engagement ring), and throughout each process they have showed tremendous expertise and creativity, and complete patience and attention. Bob and his team are an absolute joy to work with, you simply cannot find jewelers like them elsewhere. Their pricing is also very fair, especially for the quality of product and service. I originally went in to have a wedding band designed and made using heirloom diamonds - they helped me as we worked through different design ideas, and ultimately ended up making me an incredibly unique and beautiful wedding band. My fiance had a general idea of what he wanted his band to look like, and they made his vision come to life perfectly as well. Later, I decided that my engagement ring could benefit from a new setting, and Bob immediately saw what was needed and made it happen within a week. My fiancé and I both can't believe how much better the ring looks now. After that process went so well, I decided to bring another heirloom ring to have repurposed into a necklace for my mother's 60th birthday. They created something that honored the original art deco design while updating it for modern every day wear- my mom was ecstatic. My grandmother was the original owner of the heirloom pieces, and a jeweler herself, so I was excited to show her the pieces. I finally got to travel to see her this month - she was in awe of their exquisite work and she wishes she could come to Providence to meet Bob and the team. I cannot imagine using another jeweler!