We trust Richard and his staff implicitly with all of our jewelry needs! He made my past grand…read morepatrons jewel (masonic) for me, and it so beautiful!! Please see him and his staff! They are awesome!

I had a ring custom made and Richard was FABULOUS!! If you want something special to be made for…read moreyou then you need to go to Facets! Great service, patience & fair pricing. A+

I needed a stone glued back into a piece of costume jewelry. I brought it in expecting to leave it…read moreand pay for it. I was promptly met the piece taken stone glued in and the gentleman wouldn't accept payment. It's nice to have businesses in the community that do things like that. It's very rare especially during the time of covid with everyone feeling financial pressure one can't expect a business to do anything free. Go see them and help them out if you have needs they can fulfill. Customer service is A-1.

Excellent customer service, integrity and price point. I wouldn't trust anyone else with my jewelry…read morerepairs.

The staff were very welcoming and helpful despite it feeling like an upscale store/I didn't belong…read morelol I went to have a watch band replaced and jewelry fixed. Items were handled with care and fair pricing was done upfront. Also the place smells amazing- I know it's random but it added to the experience.

Truly AMAZING customer service! My husband and I purchased a gift for our daughter and our…read moreexperience was outstanding. All of the staff including the owner introduced themselves and truly cared about our experience. We didn't feel pressured to buy and we were so impressed that we not only purchased her gift, I returned back to the store with jewelry that needed repair but I had held off since I was nervous leaving it at a jewelers. After talking with the staff and seeing their commitment to their customers I didn't hesitate. They are a family owned business with a long history which they are very proud of (deservedly so!). I highly recommend!

4 years ago , My husband got our wedding rings At Anthony . The Experience being great. my ring…read morelooks amazing Every day. The customer service that lady was so sweet and helpful, I won't get my Anniversary ring from any other places. The Klumpers Family

I looked at four different jewelry stores, and I've never seen an emerald cut diamond that sparkles…read morelike the one I found at Anthony's. It's absolutely unreal. My fiancée keeps getting stopped by strangers who can't help but compliment how eye-catching and beautiful it is. No matter your budget, they'll help you find a ring that stands out like it belongs in a much higher price range, especially if you go lab-grown. I had already designed the ring elsewhere, but no one could touch the quality or value Anthony's delivered. Even though I'm from out of town, I made the trip based on a friend's recommendation, and I'd do it again in a heartbeat. They make the process easy, the value is unbeatable, and they were a lot of fun to work with too. I can't recommend it enough. Skip the big chains and go to Anthony's--you'll walk away with something you're proud to give.

I had a wonderful experience at New York Gold Exchange. I sold some gold jewelry. Louie and Joe…read morewere wonderful to work with. I really appreciated their time, willingness to answer questions, and most importantly, their fairness. It couldn't have been smoother. Highly recommend.

Simply the best! Louie is so friendly and professional. He knows the markets and values and gives…read moreyou a fair price for your items. Don't waste your time going anywhere else. I always refer my friends and family to Louie and the New York Gold Exchange. Always a pleasure to visit! Thanks Louie!

Needed a battery for my watch, called to see if an appointment was necessary (was Friday afternoon)…read moresaid, "no just come in" so off I went. Arrived and said it will only be a minute . . . Was almost 2!! It takes me longer to set it!! 7 bucks, Super-fast service, what else could you ask for?? As Arnold once said, "I'll be back."

My experiences have been mixed. I think the business was probably great in its time, but the…read moreservice is now slow and the attention while you're there is divided. You better be organized, because I'm not confident they are. I've brought pieces of my grandmothers in to be restored, and the results were were good, but left me wishing for a bit more. It seems the work was done half-heartedly. Two of the items broke again within a month. While the woman who works there does seem willing to help and offer advice, she is agonizingly slow. I went to pick up three items, which should have been a quick in and out, but it took FOREVER. Seriously, an hour. She also kept confusing the prices and then charged me $50 over the agreed amount, until I pointed it out and she refunded me. Plan to be a while and know your math. Also, they will not call you when the items are ready to pick up. I've had to check in every few weeks. That's not right, in my opinion.

Running errands Saturday morning, my mom and I dropped in. We've been looking for a jeweler since…read morewe moved here from Texas, and this was an audition as we shopped for a modest $900 graduation ring for a niece. We've had the same jeweler in Houston for decades who custom made all the jewelry we were wearing which the man who forced our detour away from the salesperson we wanted apparently missed as he looked us up and down yet apparently found us wanting. He was disinterested from the start, despite depriving us of the saleslady we wanted. He never let us past the first display case of diamonds. When I asked about other gems, he told me one of the dumbest things I've ever heard--that colored stones are more expensive than diamonds. This blanket statement is so absurd on its face as to be unworthy of discussion. Whether he meant it to be insulting or merely dismissive, it served its purpose to make us leave. Instead, we went to MRT in East Providence. They are awesome! We found a lovely ring and discussed a few future purchases as well as the design for a new sapphire and diamond ring. We found a new jeweler after all but will never step foot in Providence Diamond again, not even to have my Rolex or Baume & Mericier, either of Mom's Baume & Merciers or her Tag Heuer cleaned.

Poor business communication…read more I called ahead, especially considering it was a holiday, to confirm the hours of operation and was told the store would be closing early at 3:00 PM. We arrived more than 30 minutes before that time only to find the store already locked up and staff leaving the parking lot. I was visiting family from New York City and made the drive with the hope of purchasing a father-and-son timepiece together. Having your time wasted is frustrating any day, but especially after making a special trip on a holiday based on information provided directly by the business. If the business communicated 2:30 closure then we would have planned accordingly. Communication is key so everyone's time isn't wasted.

Based on several recommendations I went here to have a heirloom ring sized and appraised. Top…read morenotch to work with- professional, prompt, and had my ring back in a week. Beautiful store and location downtown taunton. I went here some time ago for a gift for my mother and had a wonderful experience then as well.

Have been here several time prior and was in again this week . The owner is knowledgeable, helpful…read moreand friendly . The staff and also happy to help . I recommend Pacheco's Jewelry to anyone looking for a pleasant experience while buying jewelry or for repairs .