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    Zamora Acupuncture

    5.0 (6 reviews)
    Closed Closed
    Updated 3 months ago

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    Thai Royal Massage & Spa - Just east of Scottsdale Road at 73rd St. and Greenway Hayden Loop. Across the street from Scottsdale Quarter and Kierland

    Thai Royal Massage & Spa

    4.5(554 reviews)
    2.0 mi
    $$
    Family-owned & operated
    9 years in business

    The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

    PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

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    Thai Royal Massage & Spa - Located across the street from the Scottsdale Quarter and close to Kierland

    Located across the street from the Scottsdale Quarter and close to Kierland

    Thai Royal Massage & Spa
    Thai Royal Massage & Spa - Today we have a group of baseball team here! Thank you for coming in!

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    Today we have a group of baseball team here! Thank you for coming in!

    Siam Lifestyle Spa

    Siam Lifestyle Spa

    4.6(9 reviews)
    0.9 mi

    As someone with chronic pain, I was looking forward to my experience at Siam Lifestyle Spa as I…read morebarely get out of the house due to my condition. Unfortunately, on the way there, I got a flat tire and was flustered, meanwhile, trying to get a hold of my husband to come replace the spare as I couldn't for obvious reasons. I reached out to the salon a couple of hours after to explain what had happened and got no response. I called the next day and left a message and texted again. No response. They charged my card the FULL amount because I missed my appointment. Because I understand it is still a business and they blocked that time for me, I felt horrible but wanted to see if maybe they can credit back at least half of what they charged me as I am also not working and I used money I got as a gift to prebook. I called to see if maybe they could work with me and at least refund half of it to my account. I even stated that in my text and voicemail. Never got a response. I understand I signed a form saying I'd pay in full if I was a no show. Why on earth would I leave my card on file if my intention was not to show up? Even if they had called back and said they couldn't, I'd understand. It's the principle... they never reached back out after several attempts of me trying to reach them. It was very upsetting and unprofessional. I think some customer service classes would benefit this business. Edit: She told me to call her instead of calling my husband after an accident. and that's why she ignored my calls. Petty much? It wasn't a matter of respecting time, it was an unfortunate circumstance that needed immediate attention. My attention was focused on making several phone calls in the heat while in pain. Thanks for your understanding! Unbelievable Edit again! She deleted what she said about calling her instead of my husband and I DID text back when the situation was resolved. Yes, I texted 2 hours later when I could catch my breath and calm down. So what? What's wrong with that? Charging me the FULL AMOUNT without any service. I STILL understood that as stated above. The point is you didn't return my call, lady! I'm talking about customer service! I wasn't having a drink and tanning and ignoring your texts and calls. You saying that I didn't respect your time as a reason not to call me back, is childish because it wasn't intentional. I was very understanding and very nice in my text and voicemail to you! I even apologized. Don't need my money back! You can keep it! Enjoy!

    Kae is an amazing and professional therapist, and you will not be disappointed. With her skill…read moreand deft touch, She will instantly become your favorite massage therapist. She has many therapeutic modalities and can blend them to help relax and calm sore and tense muscles. You will have an all time favorite therapist after one session. Go ahead and book your session and become a new devoted customer. Rich O.

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    Siam Lifestyle Spa
    Siam Lifestyle Spa
    Siam Lifestyle Spa

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    Zamora Acupuncture - acupuncture - Updated August 2026

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