Been with Arrow for 8 years and for the first 5 my yard was beautiful , then years 6,7 and 8 it…read moreturned to SH*T! I pay for their premium service ( all Florida , warm weather weeds) and get minimal result! I feel like I'm paying them to import weeds to the yard as I now have more than ever! I have their representatives come look at it, make promises and then never deliver! I call the office and never get return calls! I'm not satisfied and as soon as I can find another lawn service, I am through with Arrow and will never recommend!!!!

I signed on to write a review. I did one on Google. I noticed the ones on here are older. I did see…read moreone bad review from 2022. I moved to FL last Oct. I had them come out to be proactive and hopefully prevent or have less of an issue when spring came around. I had a second spray done late Feb. Ive met 3 of their technicians. All friend. All helpful and knowledgeable. They explain things, they offer tips, answer questions. One of my outside walls, there is a little hole where the wall meets the patio. the other day i noticed an ant go into it. I've been meaning to call Arrow. I've just been busy. Today, one of their trucks was in my neighbor's driveway. I asked if he could come over and take a look when he was done. What i expected, was that he's look and then we'd set up an appointment. Nope. explained that i had carpenter ants and treated it right then and there. It makes sense, since he was already here, but... maybe he had to rush to the next appointment. He still gave me the time, explained the situation, and had the attitude of we're going to do everything we can. If they've built a seriuos nest in the wall, it might come down to removing the outside wall. That not anything they can do. But, about 10 min after he treated and left. They were definitely stirred up. It allowed me to see 2 other entry locations. Hes going to be back tomorrow to treat the other locations. Thanks guys

I live in Apalachicola and have been very pleased with Brock Lawn for the past 8-9 years. My…read moreservice technician, Jason, does a wonderful job. However, today Jason went above and beyond!! I have a new hand mixer and couldn't get the beaters to stay in the mixer. Jason had just finished my lawn service, and I asked if he could help. Of course he said yes. A few minutes later, he fixed my mixer. Thank goodness for this great guy who is always happy to assist, even with making cookies!

This review is for their weed service…read more They are reliable but they just don't do a great job. They only spray half the yard, so you still get weeds. They are at my home for a total of 2 minutes. I don't have a large yard, but I see other providers in the area spending 5-10 minutes at each home. I have a Ring camera so I know that they only spray half my yard. I had to baby sit them via my Ring cameras because I noticed I was still getting weeds in areas. I don't want to babysit someone for a service I pay for. It isn't worth it. It is way too much trouble.

Cannot talk to anyone local. Everything goes through new corporate owner. The bureaucracy and…read moredelays are terrible.

We are new part-time residents in Panama City and I've left several messages with this company to…read morecall me back as I like to know more about their service. Unfortunately, no one returned my call so I went with a different company.

I don't know the guys name because he never introduced himself to me. But when I talked to him that…read moremorning he said he'd be here in 10 minutes because he was in the neighborhood. Two hours later I messaged him and he said he'd be here in 30 minute, after four hours he showed up. Looked at my issue and said he'd get back with me, it's been two weeks now and I've not heard a word. He wasted my day, my time and I was very disappointed. This is not how a business should do a customer.

We called A to Z and they promptly came to our house in 90 minutes. They surveyed the property and…read moredid not charge us due to the fact that we had no pest issues. Both gentlemen were professional and courteous. I will definitely use them in the future and would recommend them to anyone looking for pest control services.

Professional technician! We would definitely recommend Donnie's they made it easy to schedule in…read moreour tight time frame. Showed up on time and answered all of our questions! Thank you!!!

The technician Taylor did a fine job. Kind and professional. She gets 5 stars. My issue was the…read morecost. $299 for a brand new constructed home, single story on a slab, just to refi to a VA loan. The house I sold in Virginia was 25 years old, two stories with a crawl space, and the same type of WDO inspection cost me $95. Even my lender said it was overpriced by double. If I were not in a hurry, I would have shopped around more. I recommend others do so, too.

These guys were great but have been sold to Wayne's Pest Control. My first interaction with Wayne's…read moremay very well be my last. They send the bill to the wrong address and then place me in their "Collections" department. Those people are better left un-discussed as I have absolutely nothing good to say. You would think when an invoice was returned from the post office they would just pick up the call but no, apparently that is too much work. They would rather potentially lose a 25 year customer.