I live in Apalachicola and have been very pleased with Brock Lawn for the past 8-9 years. My…read moreservice technician, Jason, does a wonderful job. However, today Jason went above and beyond!! I have a new hand mixer and couldn't get the beaters to stay in the mixer. Jason had just finished my lawn service, and I asked if he could help. Of course he said yes. A few minutes later, he fixed my mixer. Thank goodness for this great guy who is always happy to assist, even with making cookies!

This review is for their weed service…read more They are reliable but they just don't do a great job. They only spray half the yard, so you still get weeds. They are at my home for a total of 2 minutes. I don't have a large yard, but I see other providers in the area spending 5-10 minutes at each home. I have a Ring camera so I know that they only spray half my yard. I had to baby sit them via my Ring cameras because I noticed I was still getting weeds in areas. I don't want to babysit someone for a service I pay for. It isn't worth it. It is way too much trouble.

***DO NOT USE THIS COMPANY*** Absolutely horrible company to do business with. Only reason I gave…read morethem one star on rating is because zero stars wasn't an option. Nobody ever answers the phone, they show up whenever they want to, and bill the same price of $80/month even though they never get to treat the inside of my home since they always show up when I'm not there. Still waiting for a call back right now, I have called every local and corporate number I can find multiple times and still have not gotten a response.

I called last week and made an appoint for pest control services this week at my rental condo with…read morean arrival time of 8am to 10am. I called at about 930am on the day of service to confirm the appointment, and the appointment was confirmed again at that time. I was told that I would get a call when the technician was on the way. Later that day after no call from Orkin and no pest control services, I called Orkin again and was told that my appointment was not communicated to the local office - with no apology. The next day (Wednesday) after no return call from a manager, I received a text stating that my service was now scheduled on Friday - in two days. So I called Orkin again to discuss the fact that nobody had returned my call and that the Friday appointment was scheduled without anyone talking to me. On this call I asked that a manager call me before the service technician arrived on Friday. But nobody from Orkin returned my call. The service technician who performed the service on Friday was very nice, and when I told him my story, he called the Orkin phone number. We talked to another Orkin rep who told me that if a manager didn't call me back today I should escalate my concerns. Nobody from Orkin called back, so I called Orkin again. After talking to someone, they told me I needed to talk to the branch manager. I waited on hold while that person attempted to connect me with the branch manager. After waiting for ten minutes, I was connected to voicemail. I was not going to give up, so I called Orkin again, and once again, I'm waiting on a call from a higher up. We will see if I get a call, Orkin is a pest! Don't let this pest invade your home if they even show up. - -

Amazing response and very fair pricing. Work is guaranteed. . The owners is Kirt. I dealt directly…read morewith him.

He came,he saw , and he sprayed! Super sweet guy and couldn't have chosen a better business to hire…read morefor my pest control needs! I'd say one time payment for 4 sprays is great for a duplex!

The technician Taylor did a fine job. Kind and professional. She gets 5 stars. My issue was the…read morecost. $299 for a brand new constructed home, single story on a slab, just to refi to a VA loan. The house I sold in Virginia was 25 years old, two stories with a crawl space, and the same type of WDO inspection cost me $95. Even my lender said it was overpriced by double. If I were not in a hurry, I would have shopped around more. I recommend others do so, too.

These guys were great but have been sold to Wayne's Pest Control. My first interaction with Wayne's…read moremay very well be my last. They send the bill to the wrong address and then place me in their "Collections" department. Those people are better left un-discussed as I have absolutely nothing good to say. You would think when an invoice was returned from the post office they would just pick up the call but no, apparently that is too much work. They would rather potentially lose a 25 year customer.

I really appreciated Lands crew. So professional, polite and hard working. They made my lawn…read morelook beautiful again. I highly recommend Lands. Fast efficient and do what they say. Thank you Chris and your team! John Henderson

Poorest communication i've ever had with a company. They do not listen to their customers I ask for…read moremy hedgerow to be trimmed for three weeks in a row, and was told that they did not have any trimmers. Needless to say I moved on to a PROFESSIONAL company that actually listened and performed the tasks requested. Terrible communication. When I brought this to the owners-sons attention , I was met with defensiveness rather than a solution. They didn't listen to the context of the situation at all and seemed more interested in arguing their own point than resolving my issue. Save your time and take your business somewhere that actually trains its staff to listen."

I had been a customer since around 2019 or 2020. was very satisfied with services.last month the…read moreowner Jerry Davis who also is a pastor at Christian covenant in grand Ridge Florida had some kind of tiff at his church and because I am friends with those involved Jerry Davis has decided not to notify me or any of my other family or neighbours that he no longer will be servicing our homes. I have sent emails to his business. He doesn't respond and doesn't have the decency to tell his customers that he's left Marianna Florida and moved to Chipley Fl. A very childish and person trying to run a business.. Doesn't deserve a star

Very nice folks to deal with and very helpful. Called and scheduled a same day visit-very…read moreresponsive!

We had a raccoon coming and going from our attic on the exterior of the house. We called, setup an…read moreevaluation, guy came out, quoted us, said he didn't have traps and would return that afternoon. He ended up returning the next day, they looked through the attic, assured us the raccoon was gone. Sealed the attic. Set a trap just in case. Yesterday we see this little poking out trying to get out. Broke my heart. Called him, he responded 2 hours later saying nothing he could do but said he would be out first thing today. Called at 8am. Called at 10am. Called corporate at 11am, they said give him an hour. Nothing. So now this poor creature has been trapped since Tuesday, today is Thursday. As much as we want it gone, I absolutely have a heart and the lack of urgency to do something is incredibly disappointing. Escalated for a refund and called 30A wildlife instead. He's coming in an hour!

Been with them for 20 years - Termite bond moved from $190/year to $290/year. Cost of chemicals?…read more Never a claim. They refuse to adjust their annual rate. Can't imagine what they expect customers to pay for 2024 and beyond! I am not sure that they inspect the property every year. Never have been contacted with results - only receive a bill each year. Shopping for another termite bond and service provider. Other customers apparently have issues with this firm as well based on the reviews shown.