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    Zara

    2.5 (171 reviews)
    Open 10:00 am - 8:00 pm
    Updated 3 months ago

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    I like this outfit
    Angel H.

    I come in and look every so often, but I hardly buy from here. You can rarely get help as I hardly any salesperson on the floor. They sell mostly clothes, but also shoes and bags. The women's section is on the second level. If you walk in the store you'll see escalators going up to the third level. That's where they have the men's and kid's sections. Their clothes are stylish, but I feel most people in Hawaii don't dress like that, unless they're going to some kind of event. I'm mostly a jeans and T-shirt kind of person.

    Irene M.

    Still trying to give Zara a try... Located right beside Nordstrom in Ala Moana Center this two level clothing store is quite huge the ground is all women and the men and children on the second level is quite impressive with a good selection of clothing that I've been meaning to check out on a regular basis and as much as majority are lovely there's always something that doesn't interest me...the long lines. There may be a few items I'm interested in and give them a try only to be discourage to have long lines...really long Ines with other staff I'm not sure if they're there do assist or just do this on purpose. The staff isn't the friendliest, greet, or just welcome you whatsoever and the great priced is somewhat there though when you need to make an effort versus vice versa there is something not right with the system here that doesn't make it a great shopping deal for me.

    Huge sale day after Christmas
    Laurie Y.

    So glad that this European store made it to Honolulu! The store is nice and big. Very spacious with the clothes lined up against the walls! I like that the c!others are spread out and not all squished together in racks! They have stylish and reasonably priced apparel for men and women! My daughters have bought many items including tops, skirts, sweaters, dresses and coats! We always try to go to the After Christmas sales! They're fantastic because they're marked down so low!! The lines can be long but worth the wait! If you don't have time to try the clothes on, you can always return it! Nice return policy with receipt! They have handbags and shoes too! Be sure to check it out! The staff are really nice and friendly too!

    I got terrible experience here with Tiana at the register.She was so rude to customers with mean face . It seems like she is not the right person at that position . A lot of tourists came from all over the world but she gives them bad vibes about Hawaii. I also came here with my family members enjoy my vacation. But she ruined my day because of her bad attitude. I had a lot of experience with Hawaiian people was so kind and nice but she wasn't . I feel like someone needs to take the place of her not to make upset visitors anymore.

    The rude woman working the fitting room at Zara
    V S.

    HORRIBLE CUSTOMER SERVICE. I believe a young man named Edmar is the store manager at this location. Strict store policy's I've never heard of , very long lines and very rude staff . 1. My mom walked into the fitting room with me to help me put my clothes down in the fitting room. she was back there for less than a min before a woman working the fitting room yelled very aggressively at my 68 year old mother " hey you you can't just be back here like there go wait outside" (Mind you in hawaii we address the elderly by saying auntie or uncle) . My mom calmly responds back you can say it in a nicer way next time and instead of apologizing to my mom the woman attempts to argue with my mom to the point where my mom had to walk away from this woman to stop the argument. 2. Once I was done trying on the clothes I hung them all back onto the hangers and take it out to put in on the clothing rack . I look to the same woman working the fitting room and said thank you. I was shocked when she rudely yells at me "hey! You can't just do whatever you want back here you have to hand me the clothes" ( in my mind I was thinking you're lucky I even brought it back out to you) long story short she attempted to argue with me and didn't want to give me her name kept yelling "store policy " so I had to walk away from her as well to stop the argument. 3. She was a very rude and a bad representation of Zara and Zara SHOULD do a better job at training their employees on better customer service and on respect.

    long lines

    Always a long line at Zara, unfortunately. Wide selection at OK prices. They've got to staff the cash wrap more than the fitting rooms. Today, nobody was manning the two cash registers on the second level. Three cashiers were on the first level to man this line pictured here. Ridiculous

    Score! $10 clearance corduroys for my Italian photo ops;) Yup I squeezed in Italy, as well as in the cords lol! Ti penso ogni giorno. Ti Amo
    Eric R.

    "You can run you can hide But you can't escape my love... Here's how it goes You and me Up and down But maybe this time We'll get it right Worth the fight 'Cause love isn't something you can shake... When it breaks all it takes is some trying" -Enrique I. Hola! I have to admit I didn't expect much walking into Zara, well besides the amazing air conditioning and high ceilings! Zara is considered a Fast Fashion company that originated in Galicia, Spain. Not exactly Haute Couture level, but hip shaking on the streets, nonetheless... I've now been to Zara a couple times - once I found an amazing pair of clearance corduroy jeans. It's form "suck it in" fitting, but any Zoolander fan would grab and squeeze arse-in! On my latest visit serendipity brought me back... basically I needed a crossover bag for my European vacation. So after an entire day of striking out... trust me, I looked everywhere with nada... no bueno! Only super tiny "Richard Simmons" Fanny Packs or man-PURSES that resembled... well PURSES ugh! /sigh Zara to the rescue! On a whim I enter... why not. I didn't expect positive results, BUT... tired of searching all day, I walked straight up to the first employee I encountered. "Keeyan" or "Keyan" was his name... I explained what I was looking for and without hesitation he left his cashier area and walked me to several areas of interest. On our third stop I came across exactly what I was looking for... a "Combined Belt Bag" that has a Minimal Classic-Look with a tinge of Burberry. And best part it was only $35.90 which was well under my budget price. Oh, snap! So, after trying it on and Vogue-ing, Catwalking, and Moonwalking across the runway... I decided to purchase it! The young man that dropped everything and helped me also rang me up! I thanked him, he blushed, sorry not exactly sure on name, either "Keeyan" or "Keyan". I explained how his 5-minutes of help, made me purchase that bag I was looking for all day long! Gracias Zara for helping me in the WIN column, and please let this young gentleman know how pleased I am w/ his awesomeness! See you in Europe! Ahhh ANNA KOURNIKOVA! Te Amo;)

    Begging for class action lawsuit by wiping cs chat history, revising what was said, not honoring return policy, holding client $ hostage.

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    10 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    10 years ago

    Terrible customer service overall and especially with returns. Management is very, very poor. Rating should be less than a star.

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    9 years ago

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    10 years ago

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    10 years ago

    Great prices, fabulous range, staff very helpful, especially Celine. I will be returning.

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    10 years ago

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    Page 5 of 5

    Ask the Community - Zara

    Are the dressing rooms open yet?

    Can you please update your hours. Your yelp says you close at 9 but it's 8:23 and you're closed. Thank you in advance!?

    10-8 Everyday!

    Do the sell fragrance at this location?

    During a recent visit about 2-weeks ago, I did see a section in front of their registers that displayed fragrances. I don't believe they have an "tester" units but their associates may be able to provide a sample.

    Is Zara only open one day a week now per Covid 19?

    Sorry that I'm only seeing your open question now but Zara is Open everyday!

    Don’t See Your Question? Ask Away!

    Review Highlights - Zara

    Located at Ala Moana in the new Ewa wing, the store is spacious, clean and sleek.

    Mentioned in 2 reviews

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    Mahina

    Mahina

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    Every time I get a chance to visit Waikiki, I always stop at Mahina and this location in particular…read morenot only for its wonderful selection of clothing and accessories, especially its jewelry, but also the lovely service from the individuals who work there. They are full of the aloha spirit, super friendly, and helpful. Make you feel right at home. I really like that they have a variety of items that are wearable not only if you're visiting Hawaii on vacation but also things that you can take back home especially if you live in California or have a coastal beach style. Their jewelry selection is so cute lots of little island themed type jewelry that is sophisticated and dainty and not overly priced at all - very affordable. They also get new inventory quite often so it's great to be able to check them out if you're staying for a longer period of time to see if they have new items or if you're like me you may just be tempted to go back to make another purchase. Mahalo for the aloha Mahina!

    If you've ever lived in Hawaii, you know the culture around staple boutiques. You know what I'm…read moretalking about! Back in the day, it started with Cinnamon Girl. Then, there was Eden in Love. And now, there's Mahina. A new age boutique that feels like it's become a Hawaii staple for cute and comfortable clothes that blends chic style with island fashion. I always love to stop by Mahina. They often have great sales so it's easy to stock up on great clothes!

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    Posh Hawaii

    Posh Hawaii

    4.4
    (34 reviews)
    0.1 mi
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    It's been a while since we shopped at posh. My daughter and I made it a day to go to town. I really…read morelove this place. Employees are super nice and very personable. They have a wide range of clothing selection. I like how they just put one of each size out and they will replenish it from the back if a size gets sold. It makes it easier to shop when the racks are not overloaded. I lost some weight so I was so happy when their jeans finally fit me. The last time we came, the zipper wouldn't go up. My daughter was helping me zip it up and I felt like I was in the movie White Chicks! Lol. Bought a couple of earrings, a cute bracelet, two tops and a jeans. My daughter went nuts with the jumpers and bought a pair of jeans.. with her own money! Lol! We love this place and we will def be back!

    Love, love, love this boutique! The owner, Elena, and her family are absolutely amazing! Her shop…read moreis located on the 4th floor of the Hawaiian Life Building on Kapiolani Blvd near Ala Moana. It's a step off the beaten path but one of the best boutiques on the island. I love how Elena gets to know her customers and always remembers them as they come in. She's super sweet and very helpful. She also has an online shop which gives the option to ship or pick up in store. They have sales on a regular basis and carries good quality clothing & accessories for a reasonable price. I absolutely love shopping there and could not recommend them more highly!

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    Ten Tomorrow

    Ten Tomorrow

    5.0
    (25 reviews)
    3.0 mi
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    They sell a variety of aloha-wear inspired clothing and they just released dog bandannas as well!…read moreThey are so cute. The bandana matches the clothing so I can see this being popular with dog owners. They sell their matcha tins indoors as well as keep it Kaimuki merchandise so if you ever wanted to come by and pick it up you can find a selection here. They have limited outdoor seating to chill with open-air vibes. I especially love to come here and visit Frankie the shop mascot. He is so friendly and loves people

    I've been going to Ten Tomorrow for years. Many dresses I still wear today! I came in to get a a…read moredress and a matching shirt for an event. Service is always great. I was assisted to try on a few dresses. The dresses feel soft and are flattering. What I love the most is the dress I chose has pockets. I was able to find a matching shirt for my husband and a dress my for 5 year old. The price seems a lot, but its not. It's made in Hawaii. Made in house. So the QUALITY and WORKMANSHIP is what you are getting from it. Many people ask where I get my clothes. A lot of my favorite pieces are from this place. The quality is worth the money spent. There is only a few places you can get an outfit that will look good, last long and makes you feel good in it. This place is will always be my go to. A lot of the clothing pieces travel well and are versatile. You can look beach ready and dress it up with the right accessories and shoes. Last purchase I made was for a dress item that was too long. They provided alterations so I got the dress and a week later picked it up. It was perfect! Overall, ladies you can't go wrong here. The have flattering tops, pants and dresses. They have some pieces for the family. They even have jewelry to accessorize. They even do alterations.

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    Zara - womenscloth - Updated June 2026

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