Spoke with Robert G dent staff, set up a consultation for a new unit, had my old unit checked out,…read moreand ultimately decided to replace the 18 year-old system. They showed up on time, they provided professional services, left the place clean and orderly after the work was complete, and followed up to make sure everything was operating correctly. They offered a great warranty, a great product, and a great price, so I have no complaints. I had dealt with another local vendor for many years, and Robert G Dents service and customer service was much better in my option. I'm happy I switched for a multitude of reasons. Thanks for getting my new system installed!!

In November 2016 I asked Dent's to repair the heating and air-conditioning system that Dent had…read moreinstalled in 1988 and upgraded for us 20 years later. The problem was that we had no control of the temperature in the two downstair zones. 10 months, 4 visits, and about $1800 in bills later, they finally found the problem: a clogged 10' copper fuel line. I could have replaced that line with PVC for about $10 dollars, yet Dent specifically itemized $500 for replacement of that line! When I asked in writing for a more detailed itemization of that item, the response was another invoice for the same amount + a late payment fee. Dent installed two furnaces in my house including the ducting throughout our 19th century home. We had worked with Terry Dent, son of Robert G., happily for 30 years. Terry's son, Justine, then took over the business and everything seems to have gone downhill from there.

We had 15 trees topped and 1 tree cut down. This company did an excellent Job! Dave and I recommend…read morethese guy. We were satisfied with the price and the end results. They worked hard and did a great job cleaning up!

Called this company to have some trees sprayed. Texted back several days later with a quote. I'm…read morenot sure they looked at the trees before making the quote. Somehow knew about the existence of some of the trees in the more obscure parts of the property but not others that are visible from the street. After going back and forth with them via text I agreed to their price. They never showed up, never checked back. I concluded that they just don't want to work. Poor customer service. Actually no service at all. Avoid them.

I attempted to order heating oil via Leighow's online portal. I heard nothing for several days, so…read moreI called to inquire when oil would be delivered. The new receptionist, Paula, was not very helpful and she lacked appropriate customer service skills. Paula recently replaced the original receptionist who retired after decades of service. Paula was unable to tell me the day when oil would be delivered to my house so that I would be able to make arrangements with my employer to be home for the delivery. She explained that I could just leave cash or a check at my house for the driver to pick up whenever he was going to make it there in the next 2 weeks or so. This just seemed unreasonable to me. I would think there would be some way to know when, approximately, the oil delivery would occur. There were a few other issues which I discussed with Paula, but she continued to be difficult and borderline rude. As a result, I will never order my heating oil from this company again. I will also hire another HVAC contractor to install ductless units into my house this spring. Leighow Oil Company should fire their new receptionist!

Great people to work with, in my experience. They were…read moreprompt, courteous and informative as well as efficient with their time and repairs. Nice home-town vibe from these folkls. Thanks! Jason Perez

Polite, on time, caring and went above what was expected. This contractor not only did a two day…read moreroof repair job, in one day for my elderly mother, but his price was fair and the work was excellent. AND he did the unbelievable: when my elderly mother discovered a plumbing issue in a bathroom, he left the job site, bought a plunger, came back and was happy to help to fix it. Here's a team that treats you like family.

Knowledgeable, professional, excellent customer service, and gorgeous work. Highly recommend!read more

We had a great experience with Shambach's carpet cleaning. Service was excellent. They came the…read morenext day. He did a great job on the carpets and the cost was very reasonable. He was personable. Great service, great value!

Being new to the area we threw the dice and landed on Smego Construction. Literally just looked up…read more"builders near me" on Google. After reading reviews and seeing pictures of the work we made the call and Mike came out to the house to talk about our vision a.k.a. garage. He listened to our wants as well as our budget and came back with an agreeable quote and picture. Mike kept us informed along the way with what was to be done and when. His subcontractors were skilled and professional. Our garage came out nicer than we had imagined. Mike took the time to actually match the siding to our existing home! If you need a job small to large, we highly recommend Smego Construction. The work is extremely professional and well done. Communication is spot on and as a person, Mike is a great human being! Oh! And he cleans up after every day! Next is a deck!

Mike runs a great and honest crew . That is hard to come by these days . Mike is also easy to…read morecommunicate with and he takes the time to really make sure you are happy with his work ! Couldn't recommend this company enough!!!

The guy they sent for the estimate, besides being awkward, off-putting and pushy, took close to two…read morehours to come up with a price that insulted my intelligence. Because I didn't have anything nice to say, I decided to just forget them and move on, figuring (like most sane businesses), they'd leave me alone after a couple callbacks. This was over 3 months ago, and they haven't stopped. I've probably deleted close to a dozen voicemails so far....just got another, which finally prompted this review. Companies like this are hoping you didn't talk to anyone else first, and that you'll play their negotiation game, so you end up ignorantly over paying, while smugly believing you outsmarted them. This might work on some people, but they need to read the room in each situation, because the tactic is costing them more business than they realize.

What a great company. Helpful, Honest and professional in all ways. No problems here, wish I…read moreneeded more roof work so I could deal with them again. A++++++