One of the most unprofessional nail spas I've EVER been to. I was happy they could get 2 of us in…read morewithout much notice, but looking back, we would've been better off just not getting our nails done.
To start off with, every single color I picked was "unavailable"-same for the person I was with. Had to pick 5 colors each for our hands, before they found one they had; and did not have any "matching" colors for our feet. I've never been anywhere with so few colors available.
The staff was yelling to each other the ENTIRE time, over clients, from table to table, about their personal lives. They were at one point ordering pizza and eating in front of everyone, running to the back to grab more food while you washed your hands for 0.02 seconds. They were pretty rude to other customers at the spa- I watched one girl come in 5 minutes late, and they argued in front of her if they'd have time to do her nails. They all fought with each other about who would actually do her toes and her fingernails, as no one wanted to. One lady offered to stay late to finish them, and was told no, she was late to her appt so too bad. All of this at volume 50, in front of her- way to make her (and all of us) feel awkward. Just very, very unprofessional- I don't know how else to explain it.
I told my technician the entire time she was doing my feet that she was hurting me (making my cuticles bleed), and was told "well the instrument is sharp". She was very distracted the entire time during my pedicure. Very painful.
Service was slowwwww, prepare to spend hours there. When my technician went to scan my credit card, her phone died (after taking 10 minutes to set up the payment). All of a sudden the owner came over, and entered it on her phone- which was now a higher price!!! I was so frustrated, I paid it and left (of course, they "didn't know why it was higher the second time", when I inquired). I would NOT recommend this place to anyone. Looking back, I'm hoping everyone there has a license to do nails, as no licenses are displayed on the walls.
Save yourself the time and money, go to ANY other nail salon in the area. Don't know how this salon has been around as long as it has, what a joke.
EDIT UPDATE- Business owner denying any of this true, and that's ok. I have no reason to make up having limited gel colors, eating pizza in front of everyone, and being unprofessional. Look at my Yelp history, plenty of reviews, for several years. You'll notice most of the people leaving "positive" reviews on this account have NO prior Yelp reviews (they are her friends or family). Disappointing when a business can't even hold themselves accountable.