Online ordering is pointless. Order an hour before and go to pick up at schedule receipt time . No order shows up when we go to pick up, happened numerous times. Ordering for work so time is very important. Very unhappy and no more online . read more

The old Crusty White Lady who runs this Zaxbys is the worst Zaxbys employee I've encountered in my life. Less than a year ago this place was ran by a competent manager. She left and the older lady who runs it now has ran it directly into the ground. Almost every single order is screwed up. It's either you pay for extra stuff and they give you less. You ask for a sauce and they ignore and give you another you don't want. Please Zaxbys fix this location, it's insufferable and the management by the older lady is going to result in it being shut down in Fayetteville. Get your act together and start being kinder to your customers or quit the job and save everyone the headache of dealing with a Karen Manager! read more

I do not understand the negative reviews of this particular Zaxby's location. I have been here several times and find it consistent with the brand. Zaxby's does fast food good. They only do chicken, but between their variety of sandwiches, wings, tenders, and salads (what they call zalads) they offer a good variety. I would recommend here, Zaxby's is a solid fast food choice. read more

Zaxbys - Fast Food Near Me - Fayetteville, Tennessee

If I could give this Zaxbys in Fayetteville, TN a -10 I would! Service is absolutely Horrible!! These "Little Boys & Girls" do Not know the difference between FRIED chicken & GRILLED chicken!! I've ordered Fried House salad No cucumber 3 times! When I get home, chicken is GRILLED!! These "Children" Do Not Listen!! DO NOT PURCHASE FOOD HERE!! STAY AWAY FROM ZAXBYS FAYETTEVILLE TN!!! read more

Great chicken strips and salads! I was pleasantly surprised at the quality of food from a fast food restaurant. I highly recommend this place! read more

Is your store hours are until 9pm then your kitchen should be open until then. I have pulled up twice now at 8:50. If you want your staff out the door at 9 then change the signage to be 8:30. read more

I'm here about a week ago and my order was messed up. It was horrible. The salad was nasty and the sandwich was super greasy. We came back today. They replaced the food that we had that was disgusting and it was absolutely perfect. It was one of the freshest salads I've had the long time thank you. read more

We ordered our food seemed liked it was going to be good but we get to the window they tell us before we pay the chicken is going to take a few mins do we want to wait so we say sure awesome fresh food lol nope we get our food 10mins later everything is old the chicken that they said we were waiting for is old the bread is dry and hard and the fries are cold you think when you spend $30 to $40 you going to get good food think again I give them no star food was gross read more

Yall just sorry as hell. Looking like y'all threw all the ingredients in my to go box one at a time so I could make it myself or something. Somebody gummed the hell out my bread too. This just disrespectful yall read more

Zaxbys - Lmao this a niblerz meal - Fast Food Near Me - Fayetteville, Tennessee

I previously enjoyed stopping into the Fayetteville Zaxbys. The chicken was good the fries were hot and service was fairly quick. I will no longer be visiting this location due to a sharp decline in customer service. The front line cashiers look as if they have rolled in the dirt prior to coming to work. The service has become increasingly slower while portions of things such as an order of fries has gotten smaller and smaller. The coke freestyle machine in their lobby is out of stock of most varieties so good luck finding anything even as simple as lemonade or root beer. This used to be a decent place to stop in for a quick bite but a severe lack of pride has taken over this location which is evident by what I've previously mentioned and also by the door which has been broken for over a month. read more

This is by far the worst service i have ever received in my life. I once came here, ordered a salad and received WHOLE tomatoes in the salad. Like the tomatoes had been cut through but not all the way, no dicing or slicing was even attempted. The manager came by our table & I told her... she told me to call God and ask Him to fix my salad and accused me of bringing my own tomatoes to add in the salad. Another time I came here and got chicken nibbles for my son, the bread was burnt and the sandwiches weren't even assembled. They literally threw everything sloppily in the box. Have not been back but realized my review had been deleted. I will never recommend this zaxbys location but I do enjoy zaxbys! read more

Now don't get me wrong, I try to stay as optimistic and open minded as possible but with this Zaxby's I just can't. The workers do not do their jobs. The cups had NO lids and the trash was over flowing everywhere. DISGUSTING! The floors were dirty and I asked for ranch and I got water mixed with a little ranch in a gross cup. Very disappointed they were very slow and there was lone at the front counter for a couple minutes and no receipt at all!! read more

Okay so I was looking through the reviews of Fayetteville Zaxbys and I saw a lot of bad ones.. my husband and I eat here more than we would like to admit, but we have NEVER had a problem here. We always get to go, and I dont think they have ever forgot anything in our bags, not even sauce. They always give us exactly what we ask for with no complaints and no mess ups! read more

If you think the roaches in the dining area are bad wait till you see what's in the kitchen... This place is horrible have no idea how they scored 95 on the health inspection... Would not eat here if you paid me to read more

So it's a lunch break. A person has limited time so you chose a restaurant that usually never fails. Not sure what's going on today but here I am in the drive thru with plenty of time to leave a review. Hopefully the food will be tasty since they must have had to go catch the chickens out back with the amount of time that it is taking. read more

Always check your carry out order. They WILL leave something out. As of last night I'll check food quality. Wings had minimal sauce. Fingers over cooked and dry. Fries were soggy. Had to argue with them that there was no blue cheese dressing as requested, and no zaxbys sauce. There were two customers inside so I cannot even blame it on being busy. Love the food, but after repeatedly getting poor service and now awful food? Don't know if I'll return. read more

Very slow. Ga e me the wrong salad. I just ate the one the gave me because I didn't want to wait any longer. Cashier was nice but the service was soo slow. read more

This is the worst restaurant I have been in a while. They give new meaning to a dinner and a show. While trying to eat, we watched 2 roaches fight over food that was on the floor. I will never eat in this place again. read more

I usually love Zaxby's but this particular store is awful. There were roaches near the drink machine and they were running out of food, so they were shorting orders. read more