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    Zaxbys

    3.0 (60 reviews)
    Open 10:30 am - 10:00 pm

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    ZAXBYS ATMOSPHERE

    What's the vibe?
    Quiet
    Good for groups
    Dogs allowed
    Good for kids

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    Recommended Reviews - Zaxbys

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    Zach and Kylie working the window
    Whitney k.

    This Zaxby's has terrible customer service and now we wonder why there is 3 stars for this place. Zach and Kylie were absolutely disrespectful and rude. I was ordering and kept getting cut off by Zach when I wasn't even finished with my order. I got to the window and Kylie was helping me and I asked her if he had gotten my entire order because he kept cutting me off and she had a very bad attitude to me. Our food came and Sabrina. The manager came to the window didn't even apologize and we had requested to get all of our money back. She didn't even try to make it right or rectify the disrespectful, attitude, and rudeness of her workers. Sabrina also told me if I want to post a bad review or leave a survery that's fine and she didn't care! So you don't care about bad reviews as a manager? HAHA. We won't be coming to this Zaxbys ever. Very sad that this location had a lack of customer service.

    Kizzy S.

    This is by far one of the worst experiences I've had with a fast food chain. This place is horrible from the food, service, management and ownership. In a nutshell, if I was Zaxby's I would revoke this owners (David) I'm told franchise agreement. I can tell by the way his staff, service and food that the owner isn't vested in his store or uphold what the franchise claims to be. I can confidently say that it would be highly unlikely that I would ever have this horrible of an experience with a Chick-fi-la or Cane's. Further, it's pretty evident that this is not a one off but a way in which no one cares about this store. I came from Walmart @ about 9pm and got a salad, rude drive thru person, unprofessional in the background of drive-thru. Got home salad (see pic) was served. I call and was supposed to get a manage and didn't but the lady relayed the message. I was told since they were closing and I was not driving back to come in tomorrow and I could get refund. I advised that I have my receipt as well as pictures of the food. Had my daughter go out of her way to go get the salad and was treated very rudely and told by the manager that their policy their owner (David's) policy is that you have to bring the receipt and food back to get a return! Really, lol! So I need to keep a already almost rotten salad over night, keep it in my car pn my two hour commute and keep it in my car all day....And you should already know when you made the salad that it shouldn't have been served, like what. Long story short my daughter paid cash for two more salads (out of hunger) and embarrassment that an establishment is this petty and should be ashamed to serve this food, treat people in this fashion and run an organization serving food that would impact peoples health. So to the owner who is only reachable through the Zaxby survey...your failing your people, your customers and Zaxby's brand. By the way, I was hung up on by the manager Ashley as she didn't care much about her managerial position, my concern or the restaurants brand. Sounds like bad ownership to me. Do better, you making all this money and out here representing yourself like this....smh. You can keep the $11.12 cause seems you need it more than me. This was my first couple of encounters with Zaxby's and my last. I'd rather get a salad from Wendy's

    Elizabeth P.

    I just think with inflation these days you shouldn't be serving food like this. First it had no cheese, then they gave us a bag of cheese to put on top of it cold. Like thanks and all, but to be honest they said the chicken bacon ranch fries are pre made and just handed us a bag of cheese. That's that hurt. Come on now.

    Six finger combo, extra fries instead of slaw, buffalo garlic sauce instead of Zax sauce
    Steve B.

    Another great visit at Zaxby's! The staff has always been friendly and work hard to get orders filled quickly and accurately. The dining area is kept clean and I haven't been disappointed here yet.

    5 piece chicken tender meal
    Ashley G.

    I wish they would of toasted and buttered the toast. The drink flavoring in the machine needed changed. I got it in the drive thru and ended up just pouring it out when I realized up the road and was almost home. I asked for the cole slaw to be switched out for xtra fries, but it wasn't. The staff are always nice and very quick at this location though. And the chicken and fries tasted great and were made fresh.

    Cajun Club
    Art C.

    A good normal visit I believe Zaxby's was listed on one of those highway restaurant signs along I-4 just before exits. We hopped off, I think exit 32, to get something to eat before heading on to Orlando. Although part of their neon sign was out it was still fairly easy to spot the restaurant. We pulled in. I decided on their Cajun Club meal. It was busy around the counter area but it all still went well, the order taker getting our order correct, the food was ready without much wait. I seldom visit Zaxby's, I don't think there are any close to home, so I didn't know exactly what to expect, but the visit seemed pretty normal for a fast food place. I liked my sandwich. It looked smaller and much sadder than the website photo but it turned out to have a large piece of chicken and tasted good. It wasn't until I was close to the end before I picked up any flavoring for the Cajun part. It was a nice break from driving, not very expensive, and didn't take too much of our time.

    Them Fried White Cheddar Bites got me in a chokehold

    Very good service and always good food and the wait time is usually short they are fast.

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    8 years ago

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    9 years ago

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    8 years ago

    The food is great .. always great in the dinning room the drink machine area smells.. I just took my food to go

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    8 years ago

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    9 years ago

    It was ok. Liked the potato chips. Chicken was average. Cobb Salad was ok. Huey Magoos is much better in every aspect.

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    6 years ago

    Now it is only drive through to pick up because of the COVID-19 virus but the drive through is very fast and our food was very good!

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    9 years ago

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    8 years ago

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    9 years ago

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    4 years ago

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    9 years ago

    Always tasty and good prices! No complaints! It's like a more upscale fast food experience and great for a cheap date!

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    11 years ago

    Zaxbys is good not sure about this location compared to others but have never had an issue.

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    8 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    15 years ago

    Zaxby's on north 98 HWY in town do a great Club sandwich and good fries.

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    16 years ago

    consistent with all other Zaxby's. I enjoy the black and blue salad.

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    9 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Zaxbys

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