Go through drive thru and ask if there's a fork in bag to be able to eat coleslaw Girl in window says yes. Pull forward and check bag (you guessed it) no fork Park to inside and the same girl says she didn't bag it. So I ask why she said yes if she didn't know. All I get is attitude. Hire better people that are customer friendly and actually check before lying to the customer read more

It's been a long time so I figured I'd give this place another try. All it did was remind me why I stopped coming in the first place. The fries were soggy. The chicken was dry. I asked for honey mustard instead of zaxby sauce. I get home and I have two zaxby sauces and one ranch sauce. No honey mustard. Seriously. Shut this place down so a competent restaurant can open here. read more

I ordered Zac Seas Box, the toast was burnt, my fish and shrimp was burnt, only thing ok was my fries. My question is why was this sent out like this. Call in was told Jessica at the bossier store stated I needed a receipt and she could correct it. I live in Shreveport, loss gas and lunch. Really upset read more

Zaxbys - Salad Near Me - Shreveport, Louisiana

This place is horrible! I've had other Zaxby's & they were fine but this one is disgusting! The fried cheddar bites were like chewing on my car tire... I sent the 1st ones back but 2nd order was just as nasty! read more

The chicken was alright, not as good as canes or southern classic for sure. Not a great variety of sauce and they don't have gravy which is strange for a tender place in the south. Tried the peach tea and it was undrinkable; almost like straight peach syrup. Staff was super nice and food came out hot and quick, just not my favorite selection, variety or taste. read more

I got a terrible grilled chicken Cobb salad , it was old and looked like it was thrown off a truck and I had to ask for cheese and then the rude employee barely gave me any cheese , terrible salad read more

Tenders have a weird taste shrimp was hard not that warm but ok service and the fries were decent

Drive-through ordered and was asked to pull forward into a drive-through parking space. Waited 20 minutes before walking inside to find my order just sitting on the counter and not one employee was concerned that a drive-through order had to walk inside to get their order after 20 minutes while watching plenty of other drive-through orders come and go. read more

No or very little sauce on hot honey mustard and spicy BBQ wings. Had to argue and explain why we needed Zaxbys sauce. There was none in the large family order. They forgot the cookies we ordered. Not sure why the dining room was "out of order" according to the signs on the doors. Shreveport Zaxbys location have gone downhill recently, unfortunately. Glad Bossier City locations are still good read more

Zaxbys - Nearly sauceless Hot honey mustard & spicy BBQ boneless wings. - Salad Near Me - Shreveport, Louisiana

Not the best chicken in town, but the service is friendly, environment is nice, and the selection of different types of food is good.

We waited in line for an hour and 15 mins, which was fine because of the snow storm. We totally understand the wait and were just happy they were open. We had meals for 4 and drinks, a jug of iced tea and an order of fried mushrooms. The mushrooms and the tea were what i was really excited about. They gave us a big bag for the meals and another bag we thought had mushrooms. Got all the way home-no mushrooms. Ugh! Its so aggravating! Did i go back? Um no. The line was out in the main road when we left there was no way i could go back. I just wish i had checked my bags but then again why aren't THEY checking our bags?! read more

I'm standing in the dinning room now waiting on my food, because the only lady working the front was to busy to take anyone's order at the drive thru. I was greatesShe then makes an excuse that they were so busy. Four vehicles in drive thru and and 5 ppl in dinning room. (Soooooo busy). read more

food barely warm, not good, service ok, when I come from Texas to Louisiana, I look forward to Zaxby's, very disappointed, restroom dusty, out of my favorite drink Strawberry read more

It was a really nice, clean location. The chicken and fries both had a nice spice mix, and their bread made it just that much better.

Excellent location! Variety of menu options. The food is always fresh. The items are kind of pricey & the chicken strips are really small. read more

Zaxbys - Kid Meal: Kiddie Fingers. Two chicken fingers, fires, drink and tax sauce - Salad Near Me - Shreveport, Louisiana

If I could leave half a star I would. This location always claims to be out of items. Customer service seems to be non existent. Rude. I don't think I've ever even gotten a have a nice day. If you need food just go across the street. read more

I was bummed when they didn't participate in the Teacher Appreciation promotion, but I find their wings to be ok, better than some competitors. However, I was dying for wings the other day, so I drove at least 15 miles this location. Went through the drive thru, and while the workers were sweet, it was clear these wings were NOT fresh. They were hard and dry, and came out in about 5 minutes. I've been inside, and I know that even on a slow day, it takes longer because they cooked them to order. Fortunately, when I returned the good and requested a refund, there was no argument and the manager apologized. Just disappointed that I drove that far and the food was not fresh. Ruined my appetite and left me sad. read more

My family and I love the food at Zaxby's, but when we visited a location on Mansfield road in Shreveport, we were very disappointed. The store hours are 10am-10pm, also we called earlier in the day to confirm the hours and they were correct, yet when we arrived at 9:15pm, the doors were locked and the workers were reluctant to let us in. Upon ordering we found out that they were out of salads and wings. We chose not to stay since 4 of us were planning on having salads. I do not recommend visiting this Zaxbys, and will not return to that location. read more

My family loves their zax sauce and fries. They are quick at the drive through and my order is always correct. They gave me a military discount a few times and then one day told me I had to be in uniform to get it even though I have a veteran I.d. read more

Kaylyn,the Mgr. is the best....best chicken wings in the south and the ranch dressing is the real deal...yoo goona love it!

Really enjoyed the food and the staff went out of their way to make sure we were satisfied. Such a nice clean place. Love the music they play as well! read more

Great location. Customer service is pretty good. The food is ok. It's not the worst but not the best I've ever had either... I would still prefer Cane's. I've eaten at this location a few times and the fries seem to never be hot. They seem warm but not Hot! read more

Maybe it was a bad night,or the good fry cook had the night off, IT WAS THE WORST CHICKEN EVER. Dry, batter peeled off stripes so they had to sat under a heat lamp. Will try one more time, but this visit was definitely a huge ZERO. read more

So glad we came here. My family and I walked from our home around the area. The food was fantastic and the Christmas music made it so pleasant for our family. We have young kids and so having greag food and family friendly music is so important. Thank you. read more

waited in the line for 30 minutes just to get up to the window and then say they are closed. good quality food and also ordered online and they "did not get our order." read more

This has to be the worse one in town. Although the food was descent, they couldn't get the order right. The girl at the register had no clue what was on the menu. The soda machine was backed up and flowing all over the floor, and after being notified, they did nothing. To top everything off, both my daughter and I went to the restrooms to wash up and neither sink had running water!!!! So if you think these employees are washing their hands after their use.....think again!!! read more