First and foremost - the dentistry here is second to none. Dr. Burstein is the guru of dentists in…read morethe area in my opinion and from my experience. I have referred others here and they agree. The office is spotless clean and modern. They are so focused on germ containment they don't even have the spit bowls I used to use (before coming here years ago) at every other dentist. Lights, tools and other equipment are always wrapped to keep clean. His photo technology and equipment is so far and above what I expect and have seen elsewhere. Each treatment room has an LCD monitor and they show you high def pictures of your mouth when explaining issues and treatment plans. He uses a DSLR for jaw, bite and other external shots but mostly uses a hand held special pen like camera that takes great pictures inside your mouth. You can see plaque, cavities (and every drop of saliva) which makes it easy for us as patients to understand what they are telling us. This documentation is also great because over the years you can see changes in your mouth (improvement or deterioration). Dr. Burstein also does a lot of oral surgery himself that many other dentists refer you out for. He's really a passionate, knowledgeable and personable top notch dentist. You only have to meet him and engage in some "tooth talk" before this becomes very obvious. The staff is friendly and efficient. Hygienists and assistants are also top notch; birds of a feather... My only real complaint about the practice (and I've let them know :) ) is they can be aggressive with scheduling...calling, emailing and texting. If you're overdue for a cleaning - they will let you know, and often. They used to call me to schedule for my adult children and I think I have finally gotten them to call them directly. This stuff is so unimportant when compared to his talent and commitment to his profession, however.

All me kids go here and they love it. The entire staff do a phenomenal job. Couldn't think of a…read morebetter place around. Beautiful friendly office and team.

Out of a pandemic, when kids and folks are frightened, comes a pediatric dentist who knows to care…read morefor kids and teach parents how to prevent cavities and live with a great smile. My friends and family love this dentist's human approach to caring for kids smiles! Thank you, Dr. Wing!

Completely disappointed in this practice. We've been going there for nearly 7 years with our 3…read morechildren and the level of care and compassion has completely gone downhill in the past few months. I did notice there were staff changes, and I know that can be difficult sometimes, but the overall care of Dr. Wing has been horrible. My 5 year old went in in January and was told he needed fillings. The Dr. did attempt to do them but my son was less than enthusiastic. In the end, we decided we'd wait a few months to try again, since they were not bad. I called today to have him seen and the dentist blatantly refused to see him citing that the "tooth was too decayed for him to do." Unbeknownst to me, Dr. Wing is not just a dentist, but also a psychic. Considering he hasn't seen my son in months and back when he did, he said the cavities weren't bad and we could wait until his June cleaning to address them again, I'm failing to see how he can see inside his mouth, over a phone, from 2 towns away. I spoke with the new receptionist again, asking if I was hearing her correctly: That my child's pediatric dentist is refusing to see my child and HELP him, while he's in pain. I heard correctly. I highly do NOT recommend this practice and I will be taking my children to a new practice that actually cares.

I would like to thank Dr. Winter for his honest and straightforward consultations regarding the…read morerisks and concerns associated with my procedure. He was very easy to work with throughout the entire process and always kept me informed about what was happening and what to expect every step of the way. I am extremely grateful that the procedure went so well, and I am very satisfied with how thoroughly Dr. Winter explained everything beforehand. I remember the first consultation feeling a bit overwhelming, but Dr. Winter's step-by-step approach and clear communication helped me feel much more prepared and confident. He made sure I understood all possible outcomes, which I truly appreciated. Thank you to Dr. Winter and your entire staff for your authenticity, communication, positivity, and professionalism throughout this experience. I have always had a fear of dental and oral procedures, but your team made me feel as comfortable as possible and treated me with great care and respect. Thanks

STAY AWAY!!! They will wrap you around to get the money with lies and insurance bs , once they get…read morethe money and you're in trouble because of what they did to you , they will be rude and heartless, I WILL NEVER GO BACK TO THAT PLACE! I really don't complain about anything, but these people are too sneaky , rude and unprofessional when it comes with billing, and now I see i wasn't the only one complaining for the same reasons, paying $1,400 out of pocket for wisdom tooth removed is insane and I fell for it, now you know how these people work!

I am so shocked to read the first review. I literally had…read morethe exact opposite experience here. I needed an implant done on my tooth due to an injury which is a multi step process and I am so afraid to ever go to a dentist, generally I shake like a leaf and even the sound of the drill makes me want to hyperventilate. The Dr and his entire staff was so nice and calming, talking me through the process. He cracked jokes with me while his nurse held my hand and endured what can only be described as digging my nails in her hand until I was calm. I wouldn't go anywhere else.

Poor bedside manor by him and his staff. If you suffer from any sort of dental anxiety this is not…read morethe office for you. They failed to tell me how the procedure would go. They failed to make any small talk to ease my anxiety.

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible place. Does not honor seven year warranty on purchased denture. Denture broke four tiimes…read morein a six week period because of poor workmanship. They will not honor a replacement instead telling me it will cost me $895.00 to fix their problem. Prior to the third time breaking the dentist /owner with the accent assured me the warranty would apply. He is a liar, after spending thousands extra for the "Best of the Best" with a 7 yr warranty. Don't trust this place they will B.S. you. I contacted the BBB and at the very least if they dont want to rectify the problem they will be down graded , my large family has already gotten the message and "they will pass the word" to friends and inlaws. If i can prevent one person not to use this place I would be satisfied. Shame on Aspen Corporate to let this franchise lie about your policies.

General dentistry, crowns, implants, teeth cleanings. I have…read morebeen going to this practice for 45 years! At all levels, the quality of care is outstanding- they are up to date with latest methods for treatments; very open to explaining procedures and options. The staff is always friendly, professional.

I've been a customer fir fifty years... and for good reason…read more The Sam Elliott look alike (Jon Stephens) is a great dentist.

Let me be the first to say that I am the type of person to see one bad review and steer clear of a…read moreplace, I know the value of even a stranger's recommendations. Right before the holidays I had an emergency root canal done at a different dental office. Four months later I was in excruciating pain. I was recommended to Dr. Luciano at the Manchester office. To make a long story short my previous Dentist did not perform the surgery correctly and we needed to redo the root canal. Dr. Luciano, Gigi, and their team provided a level of service that completely exceeded my expectations, and more importantly they save my severely damaged tooth. I can't recommend them highly enough.

Came in with a tooth ache, very poor communication skills, pulled the tooth and informed me that I…read moreneeded to return the next day to have another tooth extracted, I had no problems with that tooth. I was given a prescription for antibiotics, my pharmacist would not fill it, said the dentist was not licensed to order meds . I had been suspicious of the dental group as the office was not clean, I was told they have14 offices and don't accept too many dental insurances. With all this information I am concerned if any of these "dentists" are even qualified to practice dentistry ,why are they not licensed to write scripts ? I think they need to be inspected by the health Department. My opinion is find another dental practice, this group has questionable practices.