I had an 11 am appointment with this provider - by 12:15 pm, I still hadn't been seen, with no…read moreexplanation provided as for why there was a delay. Meanwhile, people who arrived after I did were seen before me. They also tried to get me to sign up for "laughing gas" for my surgery - something my state-provided insurance wouldn't cover, so I would have been obligated to pay them out of pocket. This was not what we had agreed upon prior to the appointment. In fact, they didn't seem to notice or care that I was there until I walked out the door and back to my car, at which point the nurse who followed me told me I hadn't been treated differently than anyone else - good to know - if you want to be ignored and waste your time, then by all means, go here...otherwise, go elsewhere!

From the owner: Specializing in: - Implant Dentistry…read more- Dentists - Oral & Maxillofacial Surgery - Physicians & Surgeons

Going to an oral surgeon is something that we never plan to do but.... when the emergency comes up…read moreyou will be scrambling to go to a 'good one'! My husband found a 'good one' and has been to see Dr. Stasulis twice in the past 4 years. He has found him to be skillful and outstanding in his approach to his patients which creates a sense of confidence. In addition to Dr. Stasulis, the staff at both the Wethersfield and the Farmington office is very helpful and timely. We appreciate all they do.

I got all 4 wisdom teeth removed on Friday, had no blood or excessive swelling at all. I was 100%…read morepain free by Sunday. I even had to get my mom to verify that I did, in fact, get all 4 removed, since I had no pain on the top teeth. This place is amazing! 100% recommend!

First and foremost - the dentistry here is second to none. Dr. Burstein is the guru of dentists in…read morethe area in my opinion and from my experience. I have referred others here and they agree. The office is spotless clean and modern. They are so focused on germ containment they don't even have the spit bowls I used to use (before coming here years ago) at every other dentist. Lights, tools and other equipment are always wrapped to keep clean. His photo technology and equipment is so far and above what I expect and have seen elsewhere. Each treatment room has an LCD monitor and they show you high def pictures of your mouth when explaining issues and treatment plans. He uses a DSLR for jaw, bite and other external shots but mostly uses a hand held special pen like camera that takes great pictures inside your mouth. You can see plaque, cavities (and every drop of saliva) which makes it easy for us as patients to understand what they are telling us. This documentation is also great because over the years you can see changes in your mouth (improvement or deterioration). Dr. Burstein also does a lot of oral surgery himself that many other dentists refer you out for. He's really a passionate, knowledgeable and personable top notch dentist. You only have to meet him and engage in some "tooth talk" before this becomes very obvious. The staff is friendly and efficient. Hygienists and assistants are also top notch; birds of a feather... My only real complaint about the practice (and I've let them know :) ) is they can be aggressive with scheduling...calling, emailing and texting. If you're overdue for a cleaning - they will let you know, and often. They used to call me to schedule for my adult children and I think I have finally gotten them to call them directly. This stuff is so unimportant when compared to his talent and commitment to his profession, however.

All me kids go here and they love it. The entire staff do a phenomenal job. Couldn't think of a…read morebetter place around. Beautiful friendly office and team.

I was promptly greeted and led to a treatment room where I was examined and xrayed. I was treated…read morekindly and Jermaine made sure I was comfortable. Dr. Winters explained my problem and the treatment, made sure that I understood what was happening and did what was necessary. Their kindness and prompt action was appreciated.

I would like to thank Dr. Winter for his honest and straightforward consultations regarding the…read morerisks and concerns associated with my procedure. He was very easy to work with throughout the entire process and always kept me informed about what was happening and what to expect every step of the way. I am extremely grateful that the procedure went so well, and I am very satisfied with how thoroughly Dr. Winter explained everything beforehand. I remember the first consultation feeling a bit overwhelming, but Dr. Winter's step-by-step approach and clear communication helped me feel much more prepared and confident. He made sure I understood all possible outcomes, which I truly appreciated. Thank you to Dr. Winter and your entire staff for your authenticity, communication, positivity, and professionalism throughout this experience. I have always had a fear of dental and oral procedures, but your team made me feel as comfortable as possible and treated me with great care and respect. Thanks

Out of a pandemic, when kids and folks are frightened, comes a pediatric dentist who knows to care…read morefor kids and teach parents how to prevent cavities and live with a great smile. My friends and family love this dentist's human approach to caring for kids smiles! Thank you, Dr. Wing!

Completely disappointed in this practice. We've been going there for nearly 7 years with our 3…read morechildren and the level of care and compassion has completely gone downhill in the past few months. I did notice there were staff changes, and I know that can be difficult sometimes, but the overall care of Dr. Wing has been horrible. My 5 year old went in in January and was told he needed fillings. The Dr. did attempt to do them but my son was less than enthusiastic. In the end, we decided we'd wait a few months to try again, since they were not bad. I called today to have him seen and the dentist blatantly refused to see him citing that the "tooth was too decayed for him to do." Unbeknownst to me, Dr. Wing is not just a dentist, but also a psychic. Considering he hasn't seen my son in months and back when he did, he said the cavities weren't bad and we could wait until his June cleaning to address them again, I'm failing to see how he can see inside his mouth, over a phone, from 2 towns away. I spoke with the new receptionist again, asking if I was hearing her correctly: That my child's pediatric dentist is refusing to see my child and HELP him, while he's in pain. I heard correctly. I highly do NOT recommend this practice and I will be taking my children to a new practice that actually cares.

do not go there. call around and get a better price - aspen…read moredental offers an extraction for $265 vs. the $595 this place offers. also, they initially told me i did not need a consult, then call me back hours later to tell me that i do need a consult and it costs $495. they did not care but i don't want you to waste your time on these jerks.

If you are in search of the LEAST compassionate oral surgeon's office with a LESS than caring and…read morefilled with "I don't really care" attitude staff .... This is your office! I brought my son to the Wethersfield location to have 4 wisdom teeth extracted at 9:00 am. He is 19 so I did not go in with him, nor was I ever asked if I had any questions or concerns. Not only 15 minutes later I hear my son moaning and wincing in pain. I had to tap on the window to the receptionist and said, " I am pretty sure that I can hear my son, in pain". She tried to tell me that the I was hearing the suction machine. I said "No, that's my son!" She then said "Well, I will go see if he's ok. She closed the window on me, but I slid it back open to see where she went. She pretended to go to the room to check on him, but she did NOT! She came back to the window and said " yes, he's ok." I didn't say anything about seeing her walk to the door and back but never go into the room or even open the door to the room. My son was now quite so I waited a few more minutes. I thought maybe they had given him something more. I then heard him again this time extremely loud. I knocked on the window again and said, " OK now this is unacceptable, and they need to give him something more- he is clearly feeling this procedure!" This time, she did go in the room and came back to me and said "They are almost done. That tooth was really impacted." This is strange because the x-rays prior to this at the pre-op consolation did not show impaction. At about 9:50 am I was called to receive the post op instructions from the women who the Dr referred to as "his assistant". I don't know her name because she never introduced herself. Again, very cold delivery of instructions and when I asked a question regarding the gauze, she spoke over me. By this point, I just wanted to get my son home. When it was time to leave, I was instructed to go out and move my car to the front and they would meet me out there. This woman, the assistant, brought my post-surgery son down from the third floor, in the elevator, by herself. She is small in stature, so I questioned the safety of this because, although my son is not a big person....this is NOT a safe practice for their patients nor for her! At about 2:30 in the afternoon, my son woke up in excruciating pain and concerned because he thought his stitched came out. He had taken the 600mg ibuprofen, as they directed, as soon as we got home (about 10:30) and then at 2:30 he took the prescribed pain med. Because he was in so much pain and worried about sutures, I called the Wethersfield office. Again, I am not sure who I was speaking with because no one ever seems to introduce themselves, not even the surgeon, post op, when he entered the room. But the women I spoke to would not allow me to speak and she would (like the assistant) constantly talk over me. When I said " We did everything you are saying and what I am saying is ..." She cut me off and very nasty, said " Right, what I AM SAYING is..." To which, I hung up the phone. There is not much that can be done at this point. And unfortunately, I have to give it 1 star for this to post. They made sure they collected every penny before they would even come out to get my son from the waiting room. Wish I had read the reviews prior to choosing them, money seems to be their driver. But the teeth were extracted -so there's that! I immediately contacted our family dental practice to let them know of our experience and that they certainly should NOT be recommending any of their patients to this practice. And they provided me with sound and compassionate medical advice. I will be sure to place this review everywhere and anywhere I can, I work in a large, local, hospital, and I will share this story every chance I get. I hope that by doing so, I will save some one (or their loved one) from a terrible experience.

I am so shocked to read the first review. I literally had…read morethe exact opposite experience here. I needed an implant done on my tooth due to an injury which is a multi step process and I am so afraid to ever go to a dentist, generally I shake like a leaf and even the sound of the drill makes me want to hyperventilate. The Dr and his entire staff was so nice and calming, talking me through the process. He cracked jokes with me while his nurse held my hand and endured what can only be described as digging my nails in her hand until I was calm. I wouldn't go anywhere else.

Poor bedside manor by him and his staff. If you suffer from any sort of dental anxiety this is not…read morethe office for you. They failed to tell me how the procedure would go. They failed to make any small talk to ease my anxiety.

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible place. Does not honor seven year warranty on purchased denture. Denture broke four tiimes…read morein a six week period because of poor workmanship. They will not honor a replacement instead telling me it will cost me $895.00 to fix their problem. Prior to the third time breaking the dentist /owner with the accent assured me the warranty would apply. He is a liar, after spending thousands extra for the "Best of the Best" with a 7 yr warranty. Don't trust this place they will B.S. you. I contacted the BBB and at the very least if they dont want to rectify the problem they will be down graded , my large family has already gotten the message and "they will pass the word" to friends and inlaws. If i can prevent one person not to use this place I would be satisfied. Shame on Aspen Corporate to let this franchise lie about your policies.

I needed to have 3 wisdoms teeth extracted as well as one molar. I had put this off for years only…read moremaking things get worse. The minute I called Dr. Howard's office I knew I was gonna be in great hands. Everyone in the office was polite, well informed, and just all around great help to ease my anxiety. Dr. Howard did such an amazing job. I had basically no pain what so ever. Kept me well informed and I was pleasantly surprised when the office called me 2 days in a row after my surgery. They made me have a great experience and I would definitely trust them again!

Doctor Howard, one cool Dude. He has crafted his own King of the Hill Crown. Yes, that's a super…read morepun and well deserved to the master of Oral Maxillofacial and Implant Surgery. My need: Replace a fully fractured molar from over usage, under brushing, and repeated filling. That poor soldier had to be removed from the battlefield. It's reinforcement, the latest in armor - an (aircraft grade) Titanium Implant. Numerous and necessary visits: To extract the wounded, and in my case a bone graft, post-op check & template fitting, install of the implant, the last check, and finally, back to my dentist for a customized crown. Science & Engineering! The process in my case just shy of 11 months. The staff: Wow, what pleasant professionals! Absolutely, no complaints. Tapping out my annual dentistry insurance, yes. Significant out of pocket, yes. Worth the time and price, YES by all means.

Staff were very approachable and down to Earth. Dr Ventura was very transparent and communicative…read more Highly recommended. Just be sure your insurance coverage is for ALL providers in the practice.

I had an excellent experience with Dr. Ansari getting 4 wisdom teeth removed. It healed extremely…read morewell and when following their directions on what to avoid I didn't have any issues. I was not awake during the procedure which was an added bonus.