Kincaid is still one of the Capital Region's best-kept secrets. Perhaps that isn't a bad thing to…read morepreserve their standards. We have been customers of Kincaid for over a decade and have furnished our kitchen, dining room, great room and master bedroom there, as well as purchased many unique chairs, benches and tables from Kincaid. We are sticklers for quality in the sea of particle-board furniture offered at the local 800-pound gorillas. Kincaid's furniture is always made from the best materials (solid hardwood and durable leather) and is in a separate (higher) class in comparison to what is available elsewhere. We also have had two minor furniture malfunctions (one due to a toddler harming wood on a stool and the other due to doors not properly aligning on a hutch) and both times Kincaid stood 100% behind their piece and either repaired and/or replaced the damaged items, hassle-free. Go to Kincaid!!

My husband & I have been buying furniture for years from Kincaid Home Furnishings. When we walk…read morethrough the door Andy greets us warmly. He gives us the best possible deal. He knows how to treat his customers. Their furniture is of excellent quality & very tasteful. We have never had to call Andy with a complaint. We just ordered a new dinning set & guest room furniture for our new apartment. We can't wait till they are delivered. You can't get a better buy anywhere else with such excellent service. We wouldn't think of shopping anywhere else.

I have used them for a number of projects that required some creative solutions. We always found…read moresomething to make it work and the staining/finishing is always wonderful. Highly, highly recommed.

Adirondack sells unfinished wood furniture from a variety of manufacturers, including some regional…read morebusinesses and the vaunted Amish furniture makers stock. The workmanship varies, but in general they have what I'd call medium to medium-high quality pieces. They will sell them to you finished at premiums which vary quite a bit from piece to piece, or will give you advice about staining or painting (and will sell you the appropriate paints and stains). If you've never finished an unfinished piece, it's not that hard to get a nice result, although you'll want to start out on a cheap, small piece to get the hang of it. Pine predominates, but they have a half dozen other woods for many of the items ranging from parawood to alder to ash. There's some very nice oak pieces with good grains. The quality of the woods is what I'd call "modern" - finding good furniture wood these days is very difficult, and there are flaws in almost every piece of new wood furniture you can find, but they do reasonable quality control here. We've had a few pieces that had flaws from here, so I encourage you to look at the delivered piece before you take it off the premises - they've willingly exchanged things for us so don't be shy about that. As far as the types of things, they have: bookcases (including corner units), headboards, shelving, kitchen tables and hutches, tables, dressers, desks, and a variety of interesting smaller-run items. They don't have couch/futon frames, however. The stock does vary - they do buying trips periodically - but for the more mainstream pieces they can get virtually any size in any wood or configuration you want. You can also bargain hunt here -- they typically have a few "as is" or end-of-run items at fairly decent discounts. Wood is not cheap, relative to pressboard, but we've priced their stuff against internet-ordered, places like Huck Finn's, and equivalent finished furniture at the mainstream furniture stores, and Adirondack does quite competitively. The staff here have been helpful - primarily Brian, the guy out front most of the times we've been here, who knows his furniture and will go over both the options for something and the finishing how-to with you. Do note it's a smallish operation so you may have to wait for help. Some things I'd like: a sustainability rating on the wood (they don't have anything like this, although they can at least tell you where they bought the piece from, which is more than they can at most furniture retailers), and a delivery service (this is strictly carry-out). And, it should be noted that when they run out of stock of an item, it takes them a long time sometimes to get it back, since they do the buying directly themselves and then periodically. They do have a good-sized warehouse in the back, though. Note: this is in Niskayuna, 12309, on State just on the other side of the Colonie line and below the intersection of Balltown to the south of Mohawk Commons. The Yelp Map seems to give the wrong location because of the "Route 5" addendum. Note also the URL for the store is incorrect - google for Adirondack Wood Shed. Phone number is 518 346 2200, current hours are MWF 10-530, T Th 108 and Sat 10-5. I submitted an update to Yelp but they seem to vary quite a bit in their times to update. I'll delete this section of the review when I see that the Yelp database information is correct.

This review is actually for Bassett Furniture…read morewhich has a Showroom located in the Warehouse at Huck Finn. I purchased a sofa and matching loveseat at Bassett Furniture in October 2021. MADE in the USA! The sales associate/design consultant I had was Paras Hilstro who was knowledgeable, professional, and friendly. She answered all of my questions that day and later in several emails. I was allowed to borrow 10 fabric samples to take home which helped me make a decision. I was able to place my order by phone which was very good. My furniture was arrived at Bassett two weeks ahead of the projected date. It was delivered 6 days before Thanksgiving which was perfect since I was hosting for the holiday. The delivery was flawless from competence of delivery men to setting up the furniture. I highly recommend Bassett Furniture for quality and value. In addition, I highly recommend Design Consultant Paras Hilstro for her excellent service including knowledge of this furniture line.

Great furniture store with a range of brands and prices. Many of the associates have great…read morecustomer service. Please get the delivery guys booties to go over shoes so they don't track mud in the house.

WENT to return an item and the manager and checkout person were both rude. there's such a big deal…read moreon the website about easy returns and it was not easy or friendly...and that was with a receipt. no reason to give an attitude

Fun shopping! Tons of choice and generally a cool experience with all sorts of bric-a-brac and many…read morestyles of furniture and frames! The staff is top notch; helpful and quite fun. There are always folks spending money. Review: 5

We 1st bought a dining table from here 10 years ago and returned yesterday for a new table. It's a…read moreclean store, fantastic prices and lots of staff so we were able to order what we wanted quickly. They also have a "cafe" with free coffee, cookies, candy and ice cream. Definitely recommend for economical furniture.

they're lying they're shady when you buy furniture off of them they'll tell you one thing and then…read moredo another. Their insurance is a buy insurance on their furniture. Their service is the worst I've ever seen.

Reliable spot to pick up some used home goods and furniture with great deals on mugs, glasses and…read morekitchenware. I scored several wine glasses for $1 each. They give 10 percent off to healthcare workers and educators too, everyday and 20 percent off to everyone on Thursdays.

Love to give back and love to buy items that people throw away. Employees are there but not…read morepersonable. Selection varies but at a great price.

Happy with our purchase. No issues so far. Friendly helpful staff. Quintin was great! We picked…read moreup our purchase which was a table and chairs and a buffet. All good when we got it home and assembled it. We have heard that others have had issues with customer support after the purchase but we have not needed any so far.

I Purchased a sofa and loveseat with the added protection plan. Furniture pieces needed to be…read morerepaired. I Filed a claim and it has been the worst experience so far. A complete disregard to one's time and deceptive practices. I've been dealing with an ongoing issue going on a year now. I've had over 5 appointments that were cancelled without appropriate communication. I've had techs lie and say they showed up and attempted to reach me and is clearly seen on camera walking up to my door and immediately turning around and leaving. When I finally became exhausted with the disregard, I decided to contact the customer service department to inform them of what's happening and as usual there was no integrity or loyalty to their customers. They offered no resolve and instead I was met with rudeness and a disrespectful tone from their customer service supervisor, despite the fact that my interaction was simply from a place of frustration. I was never rude etc. I even made disclaimers that I had no interest in being disrespectful etc. The Customer service supervisor failed at her job to offer any forms of comfort or integrity. Please do not be fooled by the sales antics. There is no customer loyalty and there is no follow through. I'm not a difficult person..I simply believe you should get what you pay for. It's so sad that customer service is no longer a priority or concern. Buyers be aware. That is all.