Talk about Fish customer service! We purchased a beautiful…read moreDurham solid wood bedroom set from Fish Furniture over 20 years ago. Despite the age of this set, we continue to appreciate the exceptional quality and timeless style of this Fish purchase. Unfortunately over twenty years the set was showing some stain/finish wear and tear primarily around the bases from vacuum cleaners, dogs and five relocations. We initially contacted a local refinishing business to see if they could perform the repairs, but they didn't provide an in-home service and would require the set be brought to the shop. On a whim, I thought I'd contact Fish to see if they were aware of someone that they would recommend. To my surprise, they said they ABSOLUTELY could, as they had a person on their staff for 30 years that did this sort of work for their Fish customers!! This is a 20 year old purchase! Within a week they had Bob out who was able to bring these pieces back to their original beauty and we could not be more pleased. Fish Furniture takes care of their customers! Thank You!!

Beautiful store in North Olmsted. A huge selection of furnishings with every size chair, sofa or…read moretable you'd want. Super friendly staff worked with my better half to create what we wanted for our living room. We'd definitely shop there again.

My 83 year old mom and I went in to look for a sofa that has shorter seat cushions and a classic…read morestyle. Quality brands, clean lines, and a nice fabric selection are in full supply. Katie and Renee were friendly, engaging, and knowledgeable. We'll be back soon! The client experience was exceptional for us!

We had an excellent experience selecting more furniture from Brian's…read more Renee and the staff are extremely professional and laid back, not only do they know their products, but they do not pressure you! It is great to shop again at a local family business who represents American manufacturers. The furniture is premium quality, and the pricing is better than what larger furniture stores are charging for stagey, disposable furniture that a child could carry. You will find the furniture at Brian's to be of the quality that your parents may have had, however stylish and current. With the quality of the furniture, coupled with the choices of available leather & fabric; you can customize any room in your home at a fair price! Rob & Bridget Avon, Ohio

I had stopped in before and spoke to Gary and Nicole about a custom L shaped desk, but I was…read morefinally able to get the dimensions laid out in my office to get this piece ordered. This is very nice furniture that is well built and I couldn't be happier with the outcome. Unfortunately there was nothing in the store that was exactly what I wanted so we had to go the custom route. So I wasn't totally sure how things were going to turn out. But I am beyond thrilled with how the desk turned out. When I put my deposit down I was told it would be 8-12 weeks and it ended up being right at 12 weeks. Factor in the holidays and it may have come in a little sooner. We are in the market for some new patio furniture and I will be going back to get the pricing. Thank you for all you do. I will be back soon!

RUN AWAY AS FAST AS YOU CAN!! Wish I could give zero stars. We have been ghosted multiple times…read moreby owner Gary after our several attempts to resolve an issue with the custom dining room table set we purchased over 4 years ago. They seem to care while trying to gain your business, but once they've got your money and delivered your product, their follow service is atrocious. We purchased $10k worth of custom furniture from their store in late 2019. For the dining table set, I asked the owner's wife, who was assisting us, if a rough sawn table top would still be flat enough that a plate wouldn't wobble, while still achieving a distressed look. I was assured that was true. Our table's surface is so uneven that we have to be very careful with where cups and plates are set so they don't wobble and spill, which is completely impractical for my family with young kids. Then, after just a few short months of use, we began having issues with the finish flaking off. Our table is stained with a glazed finish over top. Initially, we thought it was due to a piece of scotch tape that had been used to hold a protective covering on the table for a very brief time. However, over time, finish has flaked off around all edges of the table, just with regular use (no more tape). Additionally, the heads of 3 screws used to mount the tabletop to the supporting brackets underneath have completely fallen off and been found laying on the floor. This table does not get moved around; it has always remained in the same place, so the only reason I can come up with is that the screws were overtightened during assembly. I emailed Gary with my concerns in mid-2020. He responded, offering to run the top through a sander and he was going to check into the concerns with the finish. He said he could pickup the table in about a month, since things were crazy with the lockdowns (perfectly understandable). I reached out 2 months later, and he said he'd come pick it up within a few weeks. Two more months went by, so I reached out again. This time - no response. I reached out again another 4 months later (early 2021)...nothing. An entire year went by and we heard nothing. By this time, we had 3 young kids, so it was hard to find the time to follow-up. My husband finally went to the store in early 2022 to talk to Gary directly. Gary claimed he "hadn't forgotten about us" and would reach out soon to arrange pickup and repair of our table. Here we are two years later, and we've still heard nothing from him. So, we are stuck with a several thousand-dollar piece of furniture for which we can get no remedy because of Furniture Nook's awful customer service. I strongly suggest you save yourself the headache and time, and shop elsewhere!

Horrible experience. I ordered 6 amish chairs 7 months ago. Still don't have the chairs. I also…read morehave no idea when to expect them. I have asked to speak with the owner who apparently is never in and he never returns my call. These chairs were not cheap. 3 grand for 6 chairs. Boy you live and learn . You can cheat me once but you will never have the opportunity to do it again. The only thing you can do is warn others

Purchased my new dining room furniture at Sheritan. I had a terrific experience working with Larry…read moreand all of his salespeople. All were very helpful and made my experience one that will have me coming back for any other furniture needs. Even helped referring me to others for drapery and rugs to complete my project.

This place is fantastic! They have a great selection of high-quality furniture. The owner was…read morewonderful to work with -- fair pricing and willing to negotiate, which we really appreciated. We purchased two beautiful mid-century pieces along with a hand-painted canvas painting. Everything was in excellent condition. Unlike some "vintage" stores that charge unrealistic prices, their prices were fair and reasonable for the quality. Thank you! We will definitely be back.

Great selection of furniture. Purchased a mid century modern bedroom set and a vintage art deco…read moredresser. Had my items delivered. Great prices and service. Will shop there again

I had left a review for Elgin about a year ago for a sofa my husband and I purchased. The sofa is…read moreless than a year old and cost a little over $1000.00 - we have no small kids or pets, why is my sofa falling apart? the fabric is literally peeling away and the warranty does not cover fabric. The mechanics are failing as well as cushioning in the sofa. I will have to purchase a new sofa in the near future but I am so unhappy with the quality of this sofa.

Bought a new recliner love seat on sale, Brand new in the box... I rented a truck to take it home…read more Got it home and it was damaged. Called the store and the manager said If I wanted a new one It would have to be ordered and would have to pay the regular price. Had to return it for a refund.....Really BAD CUSTOMER SERVICE..... Buyer Beware......

Sheely's IN AURORA is fantastic. We have been looking for a couch that is in stock for a long…read moretime. The service we received was fantastic and the showroom is beautiful. We left there this afternoon excited for the purchase we made. I would never hesitate to go back to THIS Sheely's location again. Jeannie was our Customer Service Rep. and I will forward her name onto anyone looking for Furniture. She made the experience so much easier. Very knowledgeable and professional. Thank you for everything! We will be back.

I can't say enough about the price and selection of quality furniture at Sheely's. There is a wide…read morevariety of well made pieces and my salesman Brian was the best. He let us roam and was not following us around like in some stores. Somehow he was always there though to give us stock information and suggest similar pieces. He was very pleasant and knowledgable and followed up on my delivery. I furnished an entire condo from Brian and I would do it again in a heartbeat! He's great and no Im not related to him!!

WOW, what a hidden gem! I'm glad that I found out about Northcoast Hotel Liquidators. This is a big…read morewarehouse of used furniture. BUSINESS MODEL -- They buy furniture from hotels that are renovating or hotels that are closing down. ITEMS -- They have loads of sofa beds, sofas/couches without pullout beds, small lounge chairs, beds, TV's, lamps, mirrors, picture frames, kitchen bowls, desks, side tables, and much more. Due to thr nature of the furniture (USED), some of them are worn out and old but still in good enough shape. PRICE -- The items here are affordable foe those on a low budget or just those who don't want to pay full price. SERVICE -- Customer service was excellent when I visited. One gentleman helped me look around the sofa's. I ended up not buying anything because the red sofa that I wanted was a sofa bed so it would have been heavy to carry up to my apartment. They offer DELIVERY for $50 but will only deliver to your front door not inside your house because of the Coronavirus. Overall, I had a great experience here and I'll continue to check out their website for deals and 'new' sofas that will be added to their inventory. **** - 26/200 total reviews in 2020 - 402 total overall Yelp reviews - Reviewed on 23 May 2020

Great prices - limited selection. Warehouse is clean and well organized. I did not find anything…read moreI wanted except a $5 luggage rack - great buy. I may be biased because the last hotel furniture liquidator I visited before this was in Chicago, where the scale is understandably so much bigger. Noethcoast is definitely worth a visit, though.