I started using this company when they first started out. A certain large company sent a tech out…read morefor an annual inspection. He played with the dog for fifteen minutes than said I need a new furnace. I called Crafty-1. The owner came out, spent 45 minutes taking things apart and cleaning them then said my furnace was in great shape for it's age and it should be good for several more years. Then he charged me HALF of what the Big Company charged me. I haven't told him yet but he'll be coming out to install a new furnace with central A/C (which I don't have) this spring.

I would recommend this company if you are looking for reliability, timelines, courtesy and…read moreprofessionalism. I had tried to get service from another local company with no response. Matt was there when promised, helped me save where I didn't need parts , and made sure the issue with my furnace was taken care of. I will not call anywhere else in the future.

Saved us bundles!! Kip and Merle are just amazing. Thx for your hard work. I thought no one was…read moregoing to figure out our commercial AC problem without just replacing it.

I contacted affordable HVAC to purchase a new central air and furnace. I had saved up enough money…read moreto pay the price that they quoted me and I contacted them and the owner told me that I could save a couple thousand dollars if I bought one that he had just taken out of somebody else's property. He said it was only six years old and that he would guarantee it for like five years. Two weeks after he installed my furnace, mind you this is mid January there's no heat. About two weeks after that I woke up again to no heat. This happened three more times between early February and Mid April. They answered when I called them the first time, but after that They never even return my phone calls. When they installed my furnace, I paid for the furnace and central air to be installed. They install the condenser but never hooked up my central air. It is currently still sitting in my backyard. when they would not come out to look at my furnace after the second time it shut down, I had my appliance protection through Black Hills energy come out and take a look at it. There are at least five code violations. A couple of days ago when we had really heavy rain I was walking past the furnace and I was getting rained on inside my home. I give them zero stars. Oh and I forgot, they left a big gaping hole on the ground underneath the furnace.

Nothing's worse than the toilet backing up, the shower stall having standing water after a shower,…read moreand my daughter and son-in-law being out of state (I live with them). Curvin was the miracle worker who fixed up the problem...he was professional, polite, friendly, and knew his business! I was panicking and his prompt repair work did the trick. Good service!

do not ever use this company!!!!! will over sell any chance you give them, their tech. curtis is…read morerude, arrogant, so their receptionst, do not honor their warranty,have had our a/c unit for ten months, n ow won"t work and they will n ot honor our warranty. buyer beware!!!! gave them one star because you have to rate them, would give them a negative ten stars if i could

Randy & Colby were extremely professional, courteous, and knowledgeable! Could not be happier with…read morethe service they provided!

This past week our central air system stopped cooling our house. Temperatures were rising the more…read morethe AC unit worked. Called Mr. B's to see if they could have our system looked at, since we had the maintenance plan through them. They quickly responded first thing the following morning. They assessed the problem as a leak in the coil on the outside condenser unit. With some further research they found out this part was currently unavailable and with no expected production date. This was a HEIL system that was originally installed in home in 2016 surprise HEIL is no longer producing parts. DJ came out and provided us some options to fix this issue. Previous problems with our furnace back in 2020 and the difficulty getting parts for that unit left us questioning, if we shouldn't just have the entire HVAC system upgraded giving us a much better warranty since the original had already expired. The following weekend Mr. B's sent a team out and completely replaced the entire system within 6 hrs! Highly impressed with their customer service, their install team was efficient, courteous and extremely respectful! Upon completion they explained everything that was done and patiently showed us how to operate the entire system. Most importantly during these times pricing was unmatched. DJ runs one top notch business and his people are highly professional. I would never do business with any other HVAC company in Cheyenne!! Quality is Job 1 with this company!!

The Furnace Shop was prompt got my furnace installed kept me updated thru the process. I would…read morerecommend them to all my friends that have rental properties.

I have called several times with NO response. They come highly recommended but I don't know how if…read morethey never answer the phone and don't return any calls. Bummer for them that I had to go with Cheyenne Heating and Cooling who were prompt, courteous and professional. Got the job done at a reasonable price as well.

If you are considering this company I would encourage you to reconsider. There was no inspection of…read morethe final work from the city. They drilled a hole in my siding after having to be told that the ac unit was place incorrectly on my patio. furnace was incorrectly installed. The Never never returned to fill the whole with on the outside or inside of my home. The flute used was the wrong one and I could go on BUT the bottom line is that they make promises that they do follow up on, the work is marginal at best and it is costing me over 3000 dollars to fix their mess.

I'm only giving 2 stars because Ruben's pricing is really good but his responsiveness and follow…read morethrough aren't worth the great pricing. 'We've hired him for several HVAC jobs because his pricing is so good but regret it every time because he doesn't honor his service contracts, won't respond to phone calls or texts and we've had to threaten to not pay him in order to get him to finish the job. Great pricing but not worth the hassle. DO NOT pay him upfront or your job won't get finished.