Randy & Colby were extremely professional, courteous, and knowledgeable! Could not be happier with…read morethe service they provided!

This past week our central air system stopped cooling our house. Temperatures were rising the more…read morethe AC unit worked. Called Mr. B's to see if they could have our system looked at, since we had the maintenance plan through them. They quickly responded first thing the following morning. They assessed the problem as a leak in the coil on the outside condenser unit. With some further research they found out this part was currently unavailable and with no expected production date. This was a HEIL system that was originally installed in home in 2016 surprise HEIL is no longer producing parts. DJ came out and provided us some options to fix this issue. Previous problems with our furnace back in 2020 and the difficulty getting parts for that unit left us questioning, if we shouldn't just have the entire HVAC system upgraded giving us a much better warranty since the original had already expired. The following weekend Mr. B's sent a team out and completely replaced the entire system within 6 hrs! Highly impressed with their customer service, their install team was efficient, courteous and extremely respectful! Upon completion they explained everything that was done and patiently showed us how to operate the entire system. Most importantly during these times pricing was unmatched. DJ runs one top notch business and his people are highly professional. I would never do business with any other HVAC company in Cheyenne!! Quality is Job 1 with this company!!

do not ever use this company!!!!! will over sell any chance you give them, their tech. curtis is…read morerude, arrogant, so their receptionst, do not honor their warranty,have had our a/c unit for ten months, n ow won"t work and they will n ot honor our warranty. buyer beware!!!! gave them one star because you have to rate them, would give them a negative ten stars if i could

Jeff smith 3 reviews…read more 5 days ago NEW Critical: Professionalism, Quality, Value This business is by far the worse company I've ever experienced . I agreed to a service ,of which I thought was an estimate .. can be higher or lower depending on time and parts used .. nope..., what they tell you is what you get. They half ass installed a water softener that I supplied . In fact I supplied most of the parts needed .. they supplied roughly 35- dollars worth of parts and the job took 1.5 hours and looked like an apprentice that had no idea what he was doing , did the install . They wanted $680 for a job that had $35 , their gas and 1.5 hrs time invested . I complained about the quality of the job and the value of the job and the office girl was rude . They sent out Abraham Garcia to address my complaint who was an egotistical and a very unprofessional ,supposed service manager ?? I did drop a couple F bombs , but Abraham started dropping them back to me . He agreed with me the job was not professional and that he would of did it a lot differently . I said just cut the bill in half and I'll walk away unsatisfied and you will still make your money for the job .he refused Instead he wanted his apprentice whom he disciplined, in front of me to redo the work and still wanted the $680. Long story short I didn't want them redoing a job they couldn't do correctly the first time .. I settled with them for 500 and that was 500 too much .... DO NOT USE THIS COMPANY !

Saved us bundles!! Kip and Merle are just amazing. Thx for your hard work. I thought no one was…read moregoing to figure out our commercial AC problem without just replacing it.

I contacted affordable HVAC to purchase a new central air and furnace. I had saved up enough money…read moreto pay the price that they quoted me and I contacted them and the owner told me that I could save a couple thousand dollars if I bought one that he had just taken out of somebody else's property. He said it was only six years old and that he would guarantee it for like five years. Two weeks after he installed my furnace, mind you this is mid January there's no heat. About two weeks after that I woke up again to no heat. This happened three more times between early February and Mid April. They answered when I called them the first time, but after that They never even return my phone calls. When they installed my furnace, I paid for the furnace and central air to be installed. They install the condenser but never hooked up my central air. It is currently still sitting in my backyard. when they would not come out to look at my furnace after the second time it shut down, I had my appliance protection through Black Hills energy come out and take a look at it. There are at least five code violations. A couple of days ago when we had really heavy rain I was walking past the furnace and I was getting rained on inside my home. I give them zero stars. Oh and I forgot, they left a big gaping hole on the ground underneath the furnace.

I started using this company when they first started out. A certain large company sent a tech out…read morefor an annual inspection. He played with the dog for fifteen minutes than said I need a new furnace. I called Crafty-1. The owner came out, spent 45 minutes taking things apart and cleaning them then said my furnace was in great shape for it's age and it should be good for several more years. Then he charged me HALF of what the Big Company charged me. I haven't told him yet but he'll be coming out to install a new furnace with central A/C (which I don't have) this spring.

I would recommend this company if you are looking for reliability, timelines, courtesy and…read moreprofessionalism. I had tried to get service from another local company with no response. Matt was there when promised, helped me save where I didn't need parts , and made sure the issue with my furnace was taken care of. I will not call anywhere else in the future.

Great service and scheduling. They are well-known for their service and a lot of the local…read moreRealtors recommend that their Clients use them. If I have questions after an inspection, they always thoroughly explain the answers to me so I can relay the information to my Clients. Thank you for being great Plumbers in our area. Good job Lloyd!

I have used Martinez Plumbing three times, once for a furnace repair and twice for plumbing issues…read more I have found them to be refreshingly honest, courteous, and very reasonably priced all three times. Compared to estimates of others they have saved me a lot of money. I could not be happier with them.

Shawn from Best Plumbing LLC did a good job and was very professional, but I have serious concerns…read moreabout their pricing, which I found outrageous and unacceptable. They charged me $621 for a 40-minute drainage clog removal, which included $85 for the service call and $536 for using a snake machine, without any additional materials. Given the current economic climate, where every dollar is hard-earned, I can't recommend them outright. I strongly advise getting multiple quotes before choosing their service. I hope this helps in your decision-making.

From the owner: Family owned and operated, Best Plumbing, Heating and Cooling understands the importance of…read moremaintaining a good home with proper HVAC and plumbing systems. With over 30 years of experience Best Plumbing, Heating and Cooling can resolve any of these issues to help provide a welcoming home for any of our customers.