The doctor is very kind and attentive, you can tell that he truly cares about you as a person and…read morepatient.

Excellent Doctor. I highly recommend them Very nice to…read moremeet him . He will do my procedure soon . Thanks MM

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is small. Many times, the parking lot will be full. I just park at Walgreens and walk over. Or, you can park in the massive parking lot with the supermarket across the street and walk over. You have plenty of options. Don't worry. The medical office itself is extremely clean, neat, tidy, and organized. Staff: The receptionists here are very quick, efficient, friendly, and knowledgeable. Dr. Tim Chen himself is fricken funny, knowledgeable, caring, and compassionate. They accept both cash and credit cards. There is no credit card minimum.

I took my dad to see the dr Tim for a second opinion about a colonoscopy, because when he was in…read morethe hospital they recommended to do it, but Dr Tim explain to us the pros and cons about the exam since my dad is 92 years old,. He said it is not a good idea but if we want to do it he was happy to help us. He said that because I told him my dad had a colonoscopy like 4 months ago and it didn't show anything bad plus my dad doesn't have any stomach pain. We decided not to do it but if my dad have any pain will come back. I really like the Dr Tim, he was nice, and took his time to explained everything I asked him, so I recommend him. Everything was smooth, easy to make appointment, everyone in the office was nice and respectful with us and we didn't have to wait too much. So thank you everyone A++

Called and never got an answer. Left messages on 5 different days and didn't get a return call…read moreuntil 10 days later by which time I had given up and switched to another doctor.

My visit was with Thuy Hua--if you get scheduled with this physician (I believe she's a…read morepractioner's assistant) ask for someone else. This visit was underwhelming, unhelpful, and annoying to say the least. These type of "practitioners" are, IMO, what's wrong with modern/American/Western medicine. Thankfully, I happen to know a lot about the gut and microbiome, otherwise I feel we would've just gone around in circles on this telehealth meeting where the best she could do is request labs for me. Then finally, in the end she suggests a SIBO test. I'm describing abnormalities--why aren't you suggesting all that you can think of to perhaps get a lay of the land? To be preventative? It was all kind of pointless, like I said it was basically just a telehealth call to get a referral to labcorp to get labs done, which I won't do because I actually wouldn't trust her feedback or interpretation. If you can't get the actual doctor, go somewhere else. Terrible bedside manner. If you are struggling and need answers go see Dr. Glen Depke, check out Zoe (which offers a stool test,) or check out function health. If you want to get to the bottom of things direct-to-consumer start up culture might provide you a more thorough, thoughtful, and less antiquated approach. This visit was BEYOND disappointing.

Horrible staff that gives absolutely no support. Good luck trying to reach anyone. Today 3/3/25…read morecalled 3 times, put on hold immed. Been calling since last week only to be told Dr Pande didn't give me a prescription & was told he only recommended surgery as my option. YET I dropped off a hand written scrip at a pharmacy on 2/24 that is not covered by my insurance THATS WHY I'm calling to get an alternative scrip that only the Dr can give. When I've gotten thru I've spoken to 2 women, only got 1 name- Esly. It is obvious staff is lazy and doesn't want to do their job. Moving on getting a second opinion else where! DO BETTER PEOPLE!

Dr. Hemant Pande (Gastroenterologist) and his staff are the greatest! Everyone wants a doctor who…read moreis skilled in their work and an efficient staff.

I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

Dr Nguyen is very smart and patient and gives good advice and treatment…read more His staff also great even state ekc terrine to help me

I've truly never had such a horrible experience with a doctor before in my life. The office staff…read morewas incompetent - unable to answer direct questions, return calls in a timely matter, were rushing in office and so anxious. I started seeing the Dr in August of 2024 and was in extreme pain - I had asked then for a SIBO test. I pushed and pushed but after months of other testing (blood work, ultrasound, stool tests, colonoscopy, endoscopy) I was finally given a SIBO test. The company they did it with sent the doctor the entirely wrong test results and I had to be the one to call the company and get the correct test results which diagnosed me with SIBO. This happened in June of 2025. The doctor tried to tell me this was psychological. Overall, horrible care... I changed doctors finally and am receiving the care I finally need. Go elsewhere to someone who will listen and not go for a cash grab. Truly, the worst medical experience I've ever had.

Be aware of their charges!!! This doctor charged me $440 for…read morea phone call follow up for just 2 minutes. And no one told me ahead of time even though a phone will charge as a visit as well. So, don't go there unless you don't care about your money!

I will add to the 5-star reviews. I was seen on time, and he spent enough time to explain…read moreeverything. He listened to my unusual history and took it seriously, asking me questions and making suggestions. He wanted to know if I could work with the suggestions, or if I couldn't. He scheduled me for some tests and for a visit after those tests. I am looking forward to that appointment as I do want a solution. Note that this is all preventative. I'm not having a problem now, but my GP wanted me to see a gastroenterologist to follow up the results of some routine lab tests. I chose Dr. Pan based on reviews. Again the solution I want is for preventative purpose, not for current symptoms which are non-existent. It's important to me to get that preventative solution, to nick this problem in the bud. I trust Dr. Pan for that solution.

I am free and clear of what was affecting me , because of a well rounded, balance, knowledgeable…read moreand competent physician, Doctor Mourani. I am just thankful to God that he made Dr. Mourani. He is the definition of a remarkable human being and a gentleman. And one who defines medicine. His Nurse practitioner in the Glendora office is a terrific representation of him. She is hands on and a "people person". The way she treats you is therapeutical.. It helps you to forget that you even had a problem while you were there. There are others' who calls themselves doctors and NP out there, who can take a page from their books to improve themselves as human beings and who they claim to be in their profession. Dr Mourani is effective, competent, knowledgeable and thorough, because he his is operating within his God given gift, and not to identify with prestige or profit. Even though one has to work to earn their living, he is well deserving of his , he earns it everyday. He is a part of the few doctors on earth who are the very best. The staff at the Arcadia surgical facility are very sweet and caring. There are some out there who calls themselves doctors when they should be plumbers. they were never mean to be doctors, so they have no clue as to what they are doing. Thank God for Dr. Mourani

I took my daughter to Dr. Mourani. He was personable and professional. He took his time and…read moreanswered all of our questions. He did an upper endoscopy and figured out what the problem was. We are grateful for his care. And the office staff were kind and caring as well.

Dr Rosenberg is very knowledgable and Kind with a great attitude geared to helping you get well. He…read morelistens and has a plan to begin what's needed.

More UNIO spam calls from auto dialers asking me to dial the same 626 number that nobody answers -…read moreevery time I receive a spam call or email from a non human I will leave a negative review here Worst customer experience EVER

Dr.Pan is one of the few gastroenterologist who really shows some of the valuable qualities one…read morecould imagine for a good doctor. He is not only professional, knowledgable, but also personable. The medical system was so confusing in the US, as the only person who speaks English in an immigrant family, I've accompanied my family going through many of the medical exams and procedures, often had more frustrations and disappointment than assurance. Dr.Pan was one of the best doctors I've ever encountered who's really worth the respect and gratitude. I hope there would be more physicians who can exhibit the professionalism and CARE at such level as Dr.Pan, it was a relief to know your health will be left in good hands instead of just being labeled with a case number, spending more time with the nurse taking vital signs instead of actually get questions addressed by the doctor. I've experienced persistent rectal bleeding and pain, while my Primary Doctor sent me home after a three-minute appointment with a prescribed laxative, which barely improved my situation. I was nervous as the pain progress and was too embarrassed to discuss it with others, I turned to Google for help, the information online only worsen my concerns and left me with even more questions. I was SO Glad that I was treated by Dr.Pan at the inSite Digestive HealthCare at the SGV office after weeks of suffering. He really took the time to listen to my concerns and discuss the possible solution for my case. The initial consultation went so smooth that I felt like I was just having a conversation with a caring family/friend. Besides his excellent bedside manners, Dr.Pan did efficiently resolved my situation with two quick painless procedures, he knew what he was doing as an experienced specialist. What impressive about Dr.Pan was that he actually remembered his patients personally, not just their names on the chart, but topics they've had during previous appointment. I expected that doctors having those convo out of professionalism, but didn't expected them to actually remembered or even care. When Dr.Pan asked me about how my study plans went which I've only mentioned once two WEEKs ago, I was surprised. Dr.Pan truly did care and remember his patients, and it SHOWs. During the wait time, while I got to observe how he interacted with the other patients, without surprise, he greeted everyone with kindness, patients and staff, elder or young. Dr.Pan is fluent in Mandarin Chinese, and he also speaks good amount of Spanish. He would greet the patients in their native tongue when the patients arrive, asked whether they've improved since last visit. and personally explained the post-procedure care and answer questions before patients were released. I've accompanied my mom to get her regular colonoscopy done at another health center earlier this year, and she was discharged with two sheets of paper without a word with the attending gastroenterologist, yet now I know whom to ask for in the future if anyone who have get GI problems that need to be well taken care of.

Dr. Pan is fantastic. If you are looking for a good doctor who actually cares about your health,…read morethen Dr. Pan is there for you! Highly recommended!