I've had consistently great experiences at the Cobblestone location on North Scottsdale Road in…read moreScottsdale. The team is always friendly, kind, and welcoming from the moment you arrive. Carlos, Brian, and Mike provide excellent service as service writers as they are professional, helpful, and easy to work with. Mike, the GM, also does a fantastic job running the facility, and it really shows in how smooth everything operates. Highly recommend this location for both great service and a great team!

The first time I went to this car wash, I asked for an extra service to Armor All the interior…read more They took that literally and brought my car to the very back of the building, but they didn't actually wash the outside -- even though I had paid for a full wash. They also Armor All'd the floor mats, which made them extremely slippery and unsafe to drive on for weeks. The second time I went, the service was just as disappointing. They rushed through the job, left the windows streaky, didn't clean the rims, and didn't even vacuum the passenger seat. It looked terrible, and I still ended up paying over $40 plus a tip. Also wanted to add that when I drove up that the guy was trying to hide with his hands, the cheaper car washes and shaking the hand out so I couldn't read it and I told him to stop shaking it and remove his hand so I could actually see the options.

Still by far the best place to get your Mercedes worked on in town. They have Excellent customer…read moreservice and they're upfront with you about what needs to be done on your car.I came in for usual B1 service and check up for my C300 and everything when great. As to be expected they had the car done and ready for pick up by the end of the day. Then even wash it and clean it up for upon return which is what I call service. You don't see the any Mercedes dealership doing that for you. They'll over charge you and ask for more. This place is a great value and you always know what you're getting and exactly how much it will cost. No underhanded dealings.

If you own a Mercedes there is no better place to service it in the area. Great work at a fair…read moreprice. Always timely. Thanks Carl

Friendly, fast service. Good price, no wait. Convenient to have right in town. Highly recommend.read more

Despite their coupon saying "maintenance doesn't have to be a hassle", Valvoline oil change does…read morenot publish oil change prices on their website. Chatting for the price wasn't easy either....then I called in because you can't just look up the price or chat to get it.....$99 for 5 liters of full synthetic. That is brutally, and now I know why they don't just display the prices. There are reputable mechanics in this area that will do the same for 30% to 40% less using Mobil Oil Full Synthetic, arguably the gold standard. Corporate America, sometimes you do a great job, but other times, like this, you're just creating more ill will. Buyer Beware!!! Expect more for less!!!

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Team was great! Got in early and out after 30 mins for an oil change. Drove in from Vegas yesterday…read moreand realized I needed an oil change while on vacation. Price was more than reasonable considering I typically pay $140 in Vegas for an oil change and walked out the door paying $92 (after a $15 off coupon) after taxes. Would absolutely recommend.

I can't say enough about Scottsdale Car Care/Speed. Carl and Chris took care of me from the minute…read moreI walked in the door. I had a special project in mind and they help guide me and acquire parts needed to achieve. There was a bit of fabrication needed, and they did FANTASTIC. It looks like an OEM part. I couldn't be happier. They nailed the timeline, even on custom work, and that is impressive all on it's own. I will take all of my projects here moving forward!

I had an awful experience with this shop. I originally took my car in to have a steering stabilizer…read moreinstalled. The check engine light had also been on in my Jeep, so I had them check that out as well. It was Friday when they told me they could order the part my Jeep needed to be delivered by Sunday. They asked if I could prepay for half of the part/services, so I did, which should have been the first red flag. They told me to drop my car off Monday morning, and it would take around an hour - an hour and a half to install. I dropped by car off around 8:00 a.m. I finally called the shop back around 12:30 because I hadn't received an update. I called four times with no answer, then left a message. When they called me back, they said the part would actually be delivered Wednesday, which surprised me because they should have told me when I dropped my car off that the part didn't arrive Sunday. They said they were talking to the dealer to try to get the part sooner. I asked for them to call me back with an update. They still didn't call back. I had to call again. To which they said the part was actually showing up wrong on the website, and I needed a different part, and there was going to be a price change. I said just order the part, but if it can't get done on Monday or Tuesday morning, I'll have to pick the car back up and have it installed another time. They said they would call the dealer again to see when the correct part would arrive and call me back with an update. Yet again, no call back. I finally called again around 4:30 p.m. and asked for an update. They said that the correct part is actually a kit with 20 different parts that I should just source on eBay because it would be cheaper. They were zero help. I had to call for an update every time. Each time, they told me something different. It just seemed like they were lying on top of lies and could not keep up. They seemed to have no idea what was actually going on with my car, and they had multiple opportunities to be honest. When I picked up the car, I expressed my concerns about the situation. My car was in the shop for over 24 hours for no reason, I paid for ubers, and pre-paid for this service all for nothing. Their reasoning for not giving me updates was that they only had one person working in the shop. He also became defensive and said "Did I not leave you a voicemail??" Yes, you did. But that was after I called 4 times asking for an update. These people don't know what they are doing, and they have horrible customer service skills. I should've said no from the beginning when they asked for payment upfront. And before they comment and say "we don't have records of you in our system" the car was under my husband's name, Wyatt :) EDITED: The shop reached out to clarify my concerns. As indicated in their reply, I asked how the fact my car is a hybrid was missed considering I told them it was a hybrid, and they stated in their reply that is the root cause. Their response was that the dealer gave them two options and they ordered the somewhat readily available one. AKA they didn't check to make sure it would work with the hybrid. Yet another instance of inconsistent communication and incorrect information provided in their reply below. The root cause was not the vehicle is a hybrid. It was that they didn't pay attention. Also, since they want to talk about phone records, mine show the following: I called at 12:15, 12:20, and 12:25. I left a voicemail. I received a call back at 12:49. I called immediately back at 12:50. I had to call again at 1:26 for an update. They didn't call back until 3:19. I had to call again at 4:20 p.m. This is consistent with what I explained above. Their pettiness just goes to show they only care about their image and not their customers or their vehicles.

The staff at Grease Monkey provides an outstanding service and they cared for my vehicle with the…read moreutmost top quality detail

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

We have been going to Kerry's Airpart Auto Service for over 25 years. I highly recommend them…read more Tammy Smith and her team are awesome to work with. They are very honest and have excellent customer service!! They let you know what work needs to be done now on your vehicle and what could possibly wait. I trust them 100%.

I drove my daughters truck 13 hours-one way, twice and flew home two while you "rebuilt the engine"…read morethat you were paid to do months before. Your somition to the 11 psi oil pressure was to drill holes in the thermostat. What happened to the 1200 Exedy clutch you had right on the shelf? i used zip ties because you guys ran the plug wires by the EGR riser. Do rebuilt enignes have 135psi cylinder pressure? 11psi oil pressure? I live here now. After painted, you'll see it car shows with you "rebuilt engine" stats. Horrible horrible people

This is the only Valvoline open past 5pm in the Phoenix area. I got here about 6pm and they took my…read morecar right away. Performed a quick oil change and topped off the fluids. Knocked a star off for over filling the tires so I had to find a gas station and take out some air. Compared to the dealer, this place is more reasonable in price.

They did not reinstall my skid plate after my oil change. Unfortunately I found out months later…read more That's over a $200 part from the dealer. I will never use your services ever again. To everyone, please check underneath your car after each service regardless of location. Hopefully you guys catch it before I did. I only found out because my condensation line for ac was clogged.