We were a walk in and only waited 15 mins to be brought back for 2 pedicures which I thought was great. Then we sat in the pedi seats for almost 45 mins before our techs came. Obviously I was disappointed since I had talked this place up so much and said if you guys are busy I don't mind making an appt to come back. They said they had "time" so our pedi lasted less than 20 mins and they didn't even do everything. How could our pedicures be done if someone who started before us were only 1/2 through the process? (We asked for the same service as the ladies next to us) I said I didn't want gel but yet they put gel polish on my toes and then a regular clear coat...no UV light to set it so of course 8 hours when I went to bed, I woke up with completely ruined nails. This is the 2nd time this has happened. I also used to get my eyebrows waxed here but they waxed them SO uneven that I'm still trying to grow them out to correct them. This used to be THE nail salon to go to but now every time I leave i feel like I wasted money. read more

The place really has it ALL together. Let's start with the receptionist Drew who was extremely professional & polite. Anytime she needed to speak with the tech that was working with me she said excuse me. Twee (I hope I'm spelling it right) did my pedicure & she did an awesome job as well. Ken did my manicure & he was AMAZING. He could tell I took care of my nails so he used less abrasive files. I've had good mani's & pedi's before but this place went above & beyond to stand out with the little things. I'll be back!! read more

Zen Nail Spa - Nail Salons Near Me - Orange Park, Florida

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This was my first time here. My nails were done by Ken. I really liked it. I got full set stilettos with black gel. The price was reasonable and staff was friendly. Definitely will be back. read more

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My family just finished a camping trip and my feet were looking quite atrocious. We stopped in here to get ourselves looking civilized again and let me say that pedicure was fantastic! read more

Lovve love love this nail salon! Lynn is my favorite and the whole place makes you feel so good about yourself! read more

Zen Nail Spa - Nail Salons Near Me - Orange Park, Florida

Michael took his time and did a great job. I will be coming back. Very nice place. SNS color #11 Tropical Paradise Update: Michael back at it again! I moved to Jacksonville recently and tried many different nail places before I found him. He has been by far my favorite. SNS color #1 Strawberry Daiquiri read more

Zen Nail Spa - Michael took his time and did a great job. I will be coming back. Very nice place. - Nail Salons Near Me - Orange Park, Florida

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Mimi's been doing my nails for a couple months now and I adore her. She's friendly and does a great job. Ken does an awesome job also and is super friendly. They're also very timely on appointments! read more

Tried all the salons near Oakleaf and no one could never do a good pedi/mani until we came too this one. My mom and I decided to try it out and I'm in love with my toes! Finally! I got the $27 pedi and she got the $30 pedi/ calluses:) now I don't like pictures of feet but I like them! Haha read more

Zen Nail Spa - Nail Salons Near Me - Orange Park, Florida

Great spa! Got the deluxe pedicure, love all of it. Hot stones, scrub and massage. I really like that they use new instruments straight out of the wrapping for every customer. Clean, friendly, definitely recommend. read more

This used to be the go-to place in orange park, but now it is so rushed. The quality is just not there. The last time I went my nails had acrylic on my cuticle, which made my nails lift within 1 week. This can cause Infections with the moisture trapped under there. They can fit a ton of people in, but it's not worth it because of the quality that is sacrificed. read more

Love this place! My daughter and I walked in and were pretty much taken in right away. They were very friendly. read more

Zen Nail Spa - Nail Salons Near Me - Orange Park, Florida

this was an absolutely amazing salon!! probably my new go to for nails! only reason i'm not giving 5 stars is because the wait was almost an hour with an appt. BUT the nail tech i had did a full set of acrylics in just half an hour for only 48 bucks! read more

Went there to have gel polish removed and regular polish put on my toes. I was put at the nail area instead of where pedicures are typically done which was fine but they removed my shoes and did not give me any pedicure sandals so my bare feet were on the floor that had acrylic dust. My nail technician never spoke a word to me and nicked me multiple times with the drill when removing the gel. When he was done I wasn't given the option to go to the drying area and I was unable to pay and leave because the sandals I was wearing would ruin the polish and no pedicure sandals were offered 20 minutes later he came back put my shoes on with out checking to see if the polish was dry wrote my bill and handed it to me still saying nothing. When I got in my car I noticed my pinky toes were not fully painted, and there was polish on my skin around the nail. When he put the top coat on my nails he splashed the clear nail polish on to the top of my foot with no attempt to clean it. Will not be coming back. read more

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Was a walk-in for a DIP powder manicure. I was attended to quickly. I have had powder manicures at many salons at this point and this was the most different. They used a mixture of gel and powder and when I questioned this, as I've been told in the past to never let them mix them, I was looked at like I was stupid. The color is great and lasting well (approximately 1 week later), but because they used a gel finish, there's a weird texture and you can see the brush lines, which I have never had with a powder manicure before. They don't feel as hard and strong as most other manicures I've had before. The tech did shape my nails perfectly. They are well priced, $35, but I won't be returning here. read more

I went in today for the first time and I wasn't disappointed at all. They don't take appointments on Sunday, so I recommend going right when they open. Otherwise, you'll be put on a very long wait list. My tech was very nice and did a great job with my gel manicure. I will definitely be returning. read more

Zen Nail Spa - Gel manicure. I'm very happy. - Nail Salons Near Me - Orange Park, Florida

Most amazing people in the world very professional and kind hard working I would definitely recommend them they will give you the best experience ever read more

Made appointment for Monday, January 10th. Showed up and salon closed. On door 2 different set of hours & times listed. Made appt 10 days later, show up early, tech had just taken client, I asked what time to come back & was told I was rushing tech. Tired of them not respecting my time. Manager super rude. No need for this behavior. Go elsewhere. read more

I have gone to this salon multiple times because they do a decent job. However, their organization needs some serious work. Twice I've gone in and they sit me at a station only to sit there and watch others who come in after me, get seated, and a tech helps immediately. The communication at this salon is a disaster! Generally, I get a manicure and pedicure and I'll get finished with my manicure to only stand there while they figure out who will do my pedicure. Again...unorganized. The final straw is that they are so busy and unable to handle the volume, I decided to make an appointment to ensure I would be seated in a timely manner. Arrived a few minutes early to my appointment, got seated in a chair, then proceeded to sit there for another 20 minutes. As I walked out I was informed that the girl who was supposed to do my nails started working on someone else. Clearly another unorganized communication issue. The entire time I went to this salon I could look past the dirt, the cobwebs, the spackling covering the holes in the walls...but unfortunately it just was not a good experience. 2 stars because the techs do a fairly decent job....once you're actually seated and provided service. read more

Wish I could give this zero stars. The wait times here are abysmal. Even with appointment. Me and my Boyfriend went inside and waited almost two hours to be SEATED for a pedicure. We sat for 2 hours on these very hard wooden chairs, and wasn't asked once if everything is okay. Even when they brought us to the back the receptionist didn't bother to check the seating and there was people spread out all over, not allowing for me and my boyfriend to sit together. It's just very sad when you go out for a spa day with your boyfriend and it's completely ruined by the lack of customer service and drive. Everyone in the "salon" looked extremely displeased as well. I'd advise against shopping here if you value your time. read more

I think this nail shop is overrated. I am out of town, visiting my boyfriends' family and decided to go and get a mani/pedi. I received a deluxe pedicure. The hot stone were awesome. Good substitute for the real thing. However I got SNS on my fingernails and I wanted the colors as close as possible. The woman could of been more helpful with that. She said they were the same because she knows nothing about SNS nails, or so my fingernail technician says. The woman that did my nails took the time to find the perfect match for my toes and repainted my toes. So why a 3 star rating? Due to her excellent customer service and my original pedicure justifies the 3 star rating. However the manicure as far as quality is more of a 0 stars! My nails are already messing up and it hasn't been 24 hours. I believe she took a lot of short cuts and my big toe has already chipped. The shaping of my nails is slated! You read that right, like an uphill plane as opposed to square rounded. I asked for her to fix a few of my nails and she said they were fine. This is just like most nail salons. Depends on who does your nails. Nothing too special. Workers speak their native tongue in front of you. It does however have a "zen" atmosphere and decor. read more

I really liked it, they were friendly and made sure I got what I wanted. I think this will be my new nail spot!

I didn't have an appointment and they were still able to squeeze me in very quickly. Cindy was the one that did my mani and pedi and she was great! They were very busy but she didn't rush through anything. Not my usual nail salon, but I would definitely come back here again. read more

Stupid camera isn't working so I can't get a picture but I love my nails! After having bad jobs done other places I think I'm making this one my go to. One of the best spots on the west side (because good nail places are hard to find on this side of town) and you can tell because it's busy! So you should make an appointment. I had the guy I think his name is Ken. He made sure I was happy throughout the whole process. The job is fast but not rushed. They're funny too! Makes jokes, good conversation, great service! They have little private areas for your pedi, cute! I love read more

I have been to many different salons over the years in lots of states, and Strawberry is the best mail tech I've ever had. Take the time to schedule an appointment with her instead of just walking in. You'll be glad you did! read more

Love the service and love the atmosphere. It's a bit busy. Make appointment if you know day and time you need nails done. I wish there were more nail techs. The place is clean and doesn't have the acrylic smell. It's beautiful inside. I wish they had more colors and a clear price guideline. It's different prices each time I go. I think the prices are more on the higher side. However, I love the work of the nail tech and have not been disappointed with the service. read more

The only place I will get my nails done and eyebrows waxed. Mimi is great! Especially with kids

I have visited this location several times and their nail work is wonderful. However, yesterday was the second time I've called and been told I didn't need an appointment only to get there and wait for AN HOUR to be helped. I was at my final straw yesterday, they have a new host that looks like she doesn't want to be there, the host seated me in a pedicure station when I first arrived and sitting in the water for 45 minutes without ANYONE acknowledging me I politely out my shoes on and left. The time before that I was told to come back in an hour and, "go to Marshall's to shop" again each time I called ahead. Service matters. Not going back. read more

The WORST experience I've ever had at a nail salon!! This was my first time coming and the woman who did my nails was very rude and racist! I asked her if I could get a type of color and she said I couldn't because it was a part of a gel set and that was only for customers who were getting gel but the white woman next to me was able to receive it even though she wasn't getting a gel set. The lady then proceeded to attempt to leave my nails crooked and when I asked her to correct them she gave me an attitude and started to file my nails extra hard. And then speak bad about me in her language to her coworkers. After that I asked for the manager because at that point I was frustrated and he didn't make the issue any better. He told me that it wasn't actually a big deal to get the polish I wanted but it was too late because she had already forced me to pick another one. He pretended to care and pull her aside but did nothing to fix the issue because I was rushed out of the salon and didn't even receive a discount. The manager "checked" my nails and said I should be good to go but as soon as I got in my car they smudged. When i came back in and showed them they offered to fix it by upgrading me to gel but I was going to have to pay for the gel coat. I didn't have time for them to fix it again I had an event to go to. Not ONCE did her offer to discount my bill. Seriously ?! After the day I've had already with them? I should pay for you to fix it? And as I'm talking with the manager he had his customer come in and defend his honor and I felt very ganged up on and that made me feel even more upset. I was just super displeased by their professionalism and I will NEVER go back there again. I don't recommend anyone of color spending their money there you will NOT be welcomed I spent over $100 and left a $20 tip and that was how I was treated. Another one of my colleagues tried to warn me that they were racist but I didn't listen I'm so sorry I spent my money there. read more

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Very busy but my nails and feet are on point, they were very professional and nice, next time I will make my appointment but this is my new spot in orange park ! read more

I've been to this salon several times. This place is extremely neat and clean. Their workers are extremely friendly, and so are the front desk girls! Yen typically does my nails, and they always come out looking FANTASTIC! She knows what is best for your nails. Yen is also EXTREMELY vibrant and genuine, she goes out of her way to make sure her guest receive the best service there possibly is. As well do the rest of the workers. If you are ever in the area of Orange Park you HAVE to stop by and get whatever it is you need done here. The inside of the salon is beautiful and one of the best places I've been, it also has an amazing atmosphere. I highly recommend this salon to anyone who is on the hunt of one! read more

Have been so dedicated to this nail place for quite a few months now. However, today was the worst experience I have ever had. I love my nails and Yen always does a great job. However, I was waiting 40 min past my appointment time and my friend had arrived so I moved down a chair and was sitting in that wooden chair for about 10 min when it all of a sudden it collapsed from under me and all my weight fell to the ground. I now have a busted/bruised elbow and a hugeeee bruise on my bottom. I have been in a lot of pain ever since and honestly, I'm highly disappointed that I had to pay for my nails. I didn't even receive a discount or any compensation. This is highly unsafe as an elderly woman with a cane who witnessed this incident was no longer comfortable sitting in the wooden chairs so she stood. Unfortunately, my friend and I will not be coming back. read more

I just started going to Zen nails a few months ago and my first visit was wonderful. Yen is truly an expert at doing nails. The last two times I visited I had two different gentlemen, and they were not worth the money I paid. I still tipped them because that is how I am but I will make sure to request a women if I return. There is such a long wait even with their suggested time to come and they won't always allow appointments. read more

I received a pedi, full set, and eyebrows. They were excellent! They even put my shoes in a bag so I could carry them out. I will recommend this place to anyone. read more

I've given this place several chances. I always am disappointed. Even when I have an appointment I sit for at least 20-30 minutes. Then they sit you in a seat and you have to wait another 15 minutes for a nail tech. The techs never listen to me when I talk about them hurting me or about my length. They rush it or go super slow and take hours. They over charge for their quality of work. I have spent too much money here to keep being disappointed. I will not be coming back. read more

My wife and I were going to get pedicures this past Saturday 4/24/2021. We were told it would be 45 minutes so we told them they could call us when it was about time. We left. Are at Panera bread And used up about 35-40 minutes. Walked back to Zen only for my wife to see them take three other people back while we had been waiting. Lost our business. Will not be going back. read more

i come here regularly to get my nails done because everyone there is so friendly and always do a great job. the front desk girls are so sweet and patient, too. whenever people compliment my nails, they ask me where i go, and i tell them to come here :) read more

Zen Nail Spa - always a beautiful job :) - Nail Salons Near Me - Orange Park, Florida

I wanted to have alittle girl time with my niece and go have are nails done. Well we arrived and waited our turn. Then we were told that my niece waa going to get her nails done and I had to wait until she was done to get mine done by the same person. Didn't even give me the option to have my nails done by someone else so we could be done around the same time. Nope I have to wait 45 min dor my niece to have her a done then my niece would have to wait an hour more for me to have mine done. Oh well... Niece ia getting hers done. I will go to my regular place. There we could sit close to each and have nails done at the same time. Lesson learned. read more

Awesome experience and very nice salon! Staff was friendly and Son did a great job. I got hot stone pedi and gel mani- prices were best in town for the quality. Will Definetly be back read more

My whole family loves this salon. It's beautiful, well-ventilated and peaceful (music instead of daytime soaps blasting). There is always plenty of courteous staff so the wait is never long. But I would recommend coming on a weekday, as with any nail salon. I've also had my eyebrows done here and they turned out well and it wasn't expensive. I'll never go anywhere else as long as Zen is open-and they just opened a new location on Atlantic! read more

Start off by saying WOW ! I'm pretty surprised with this place, it was super packed when I got in but thankfully I had an appointment and the hostess actually walked me to the back to get my pedicure done first.Anna did my pedicure , she did in amazing job, stone massage felt great on my feet and over all loved the job she did. What was a little overwhelming was trying to pick a color for both my hand & feet because I wanted to do dip in my nails but that okay. I did my hands with Mimi , and again wow I'm surprised by how well she knew her work and how to speak to a customer comfortably! She suggested to put tips on my fingernails since they were very very short. It worked out perfectly & love the way they came out. Prices are pretty good and I really can't complain ! I will be back for sure ! Awesome customer service from the start to finish. read more