Zen spa was the highlight of my 4 days 3 nights trip to Hyatt Ziva. I made a reservation through their email and they are very responsive. Upon checking into Hyatt Ziva, I made a quick visit to the spa and confirmed my reservation. I purposely scheduled the massage to the afternoon the day I leave because I know I will enjoy it the most with the fatigues. Anyhow, the spa is situated at the lowest level and at the corner of the hotel, it's very close to the tequila bar.
Upon checking into the spa, the receptionist will take you to a short tour around the facilities. The common area where the water treatmeant, pool, steam room, sauna, etc, they are coed. So they have a strict reinforcement of bathing suits. The locker rooms are separated by the staircase which goes to the massage rooms. The locker room has a sauna, and lots of shower suits.
The masseuses would look for you in the common area when the appointment comes. They would take you to the massage rooms upstairs via the staircase. I specifically asked for a couple room so my wife and I can share the experience together. To request a couple room is much easier than I thought. You don't need to purchase their "couple packages", all you have to do is to book 2 massages for the same time and request for the couple room. Upon checking in they also mentioned they are running a great promotion. Buy 1 massage and get the second massage half off. So we ended up paying around $250 for a couple for the whole experience. At first I asked them about the discount of being a Hyatt Platinum member, but they kindly explained to me I am getting a much better deal. Sure why not! haha
We spent at least an hour before and after the massage at the common area. All of their facilities are amazing, I really enjoyed the steam room and the a cold plunge right after.
Short note, they can charge to your room directly so you don't have to bring your credit card.
And you can't use their facilities unless you purchase one of their service (massage, facials, etc) read more
