I had an absolute phenomenal experience. The customer service was on point. The spa tranquility…read morepackage I had was stellar. I highly recommend and you must absolutely ask for Helen to get your nails. I will definitely be coming back and trying more of their services. Thank you for making my experience amazing!

Had my first facial with Fariba today and is it supposed to be that fun AND relaxing? I feel…read moregorgeous tonight and uplifted by a fun experience with Fariba. The prices are BEYOND reasonable and the experience was great. Hair extraordinaire Elena recommended Fariba for some perimenopausal acne I am having and I couldn't be more pleased with the time spent helping me feel myself again. Thank you!

I have been going to the LifeSpa for years. I see Felicia for my hair and Jennifer does amazing…read morefacials!

I came in for a haircut and I have been skeptical of trying new hairstyle place for a long time…read more I'm use to going to visible changes due to their expertise and high quality; never had a negative experience with visible changes. I recently moved to the Katy are and had a membership to Lifetime so I finally decided to give the salon a try. Dierdre did my hair and right off the bat she started asking me questions about exactly what I wanted, the length while also giving her recommendations to keep my hair healthy. She was so calm and professional. I had an amazing first experience. I also decided to get my eyebrows waxed which was done by Netha. She knew my eyebrows like they had been best friends for years lol and listed to exactly what I wanted. Did I mention I was getting all this done for my engagement photos? Flawless!! I love this place now and will definitely be back. Thank you girls!

Absolutely loved my experience with Craily! She is so sweet and made the whole experience super…read morecomfortable. She is professional and listens to you. I'm a hairstylist which causes lots of tension in my back but Craily left me feeling brand new! So grateful to have found such an amazing massage therapist. Will 100% be back to see her.

Overall, my experience was just okay. I didn't have time to relax before my appointment because I…read morehad to fill out paperwork and by the time I got to the back, undressed into my robe, and used the restroom - they were calling my name and ready for me. Definitely recommend coming at least 20-25 minutes early if you want to relax before. My facial with Anila was sadly not relaxing. She rushed and was rough when putting products on and off my face. She rushed through each cleansing and exfoliating product. Then, after applying a mask and putting the steamer on my face - she was cleaning up the room - I couldn't hear the relaxing music, only her doing things in the room, which wasn't relaxing at all. Not a good experience. John gave a good massage. He has a great technique and definitely got out some much needed knots. The only thing he didn't do was my arms or feet, which I've always thought was included in massages?? Cons: The relaxing area isn't that big, they were out of hot water and the trash was full with cups. They have one little changing area and one restroom in the women's area. Pros: I did like the hot pads for around your neck and the variety of tea they had.

This was gifted to me from my best friend for my bday & im so thankful bc this was one of the best…read moregifts I could've ever received! The service was amazing , the atmosphere is so relaxing & the whole experience has me wanting to gift it to someone else. I got to chose between 3 oils (eucalyptus, peppermint & lavender) & a heated or non heated eye mask. My service was about an hour as I got the heavenly spa treatment & it was 10/10. Thank you so much Ashleigh

My girlfriend brought me with her because another person was unable to go. I was skeptical thinking…read moreit was be some sort of bright salon with lots of small talk going on. I was totally wrong! You wouldn't guess such a modern and cool place would be hidden in this unsuspecting office park. As soon as you walk in you are smacked with a calming vibe. Dim lighting, black walls, very contemporary furniture and decor. The staff is super nice and didn't mind we were running a 2 minutes late for our appointment. Think of this place as a massage spa for your head to shoulders with the greatest hair washing you've ever experience. We went for 75 minutes and I was in the clouds relaxing the whole time. It's definitely pricey but I'm willing to bet you e never been to a place like this. They do blowouts for ladies after if you're going out someplace too. It's not close to our house but it was so good that'll we'll make the trip every so often to do it again!

First time with May and she was amazing!! Very professional, polite and really care about giving me…read morethe best service. I will be back again soon. Thanks again May!!

I was looking for a massage parlor that offered couples massages in our area and I booked at this…read morelocation because it had good reviews. However, after visiting the location I discovered they are masters of the "bait and switch" pricing scheme. When we arrived, May, took us to the couple's room. When I returned she advised me they offered three types of massages and that the AcuQi was the best one. The way it was presented made it seem like it was one of three types included in the package I already paid a deposit for. She then mentioned that hot stones could be added and when I asked how much she said $15 per person for one area. I agreed to pay the extra for the hot stone massage. When it was time to check out I was advised that we could save $10 if we left a 5-star review on Google before we left, hence the good ratings because they are giving you a $10 "discount". After I wrote the review, she advised me that we owed $160 minus the $10 for the review so we owed $150 on top of the $80 deposit we already paid. She said the AcuQi massage was $110 per person but as you can see from the screenshot it's listed as $90 per person on the website. The couples massage is listed as $130 but I was charged $160, as you can see from the screenshots. They also charge you a 3.95% fee for using a credit card but there is no fee if you use Venmo or Zelle. She never rung anything up on a cash register and gave me my total on a Post-it note. The fact that they are using Venmo and Zelle and not tracking their charges leads me to believe they are NOT paying their taxes or reporting their sales accurately. DO NOT use this place because they are dishonest. A potential client called while we were waiting and she pushed the AcuQi massage on her telling her it was the best they offered. I forgot to mention my massage was horrible! He used heavy pressure even after I asked him to lighten up.

Great service, several rooms offering different spa services like a warm heated room, a room to lay…read moredown, a room with small clay balls heated and much more. There are food options and drink options to purchase. Huge space and clean. You are given a pair of shorts and shirt to wear in the spa. You put your stuff up in a locker. When changing there is also a shared/open nude shower but you do not have to go in if you don't want to.

I wanted to pamper myself on my birthday, so I decided to spend a couple of hours at Spa World…read more Upon walking in, you place your shoes in one of the lockers. Make sure to take the key with you because when you check in, the staff gives you a bracelet in exchange for the key. Don't forget to wear this bracelet everywhere you go in the facility. It serves as the key to your main locker, and you also use it to pay for services and food. I highly recommend purchasing your admission ticket through Groupon because I was able to save about $10. Also, be sure to book any services you want a few days in advance. After checking in at the front desk, I stored all of my items in the locker room. You don't need to bring your wallet with you because, again, you pay for everything using your bracelet. I booked the Scrub Plus service, and it was amazing! It has been several days, and my skin is still very soft and supple. For this service, you will need to soak in the bath for about 30 minutes beforehand. After the scrub, I changed into the spa uniform provided and explored the facility. They offer a variety of sauna rooms, and my favorite was the Yellow Ocher Clay Room. I also ended up ordering tteokbokki and sikhye at the food court. The food is a little pricey, but it was delicious. Overall, I had an enjoyable birthday at Spa World. I will definitely be coming back!

Really lovely and clean facility. I got a mini facial here and enjoyed the experience- it was very…read morerelaxing. The skincare products used are all good quality as well.

Well, I have been looking for a good massage place for a few years, I was really hoping to find…read moresomeone with strong and skillful hands who can breakout the knots in my body as well as relaxing my muscles. I finally found a place that I wanted to go back for more. Lily has strong hands and she really identified the knots and tightness in my muscle and able to give me a good bodywork. Many massages therapists can identify the tightness, but may not have the technique to breakout the knots. Simply put direct pressure on it would not do it. That's why I am happy with Lily's massage. I also equally love the electronic cupping that Fayee does. It got my stagnant part of bloodvessel going again, helped my body detox. I LOVE the electronic cupping. It refreshes and renews my body, a very holistic approach. Can't find anything better than this. Would definitely come back for more. My health and wellness benefit from and depends on every holistic approach that Elegan Massage & Facial offers. It's much more than massage!

Dropped in with my sister today for a scalp and face massage. The moment we walked in until we left…read morewas amazing. The environment was calm and peaceful and the massage was really relaxing. It was really worth it. I would definitely recommend this place.

I really wanted to like this place, but unfortunately, this was one of the worst massages I've ever…read morehad. My friend booked the appointment for the three of us, and I specifically mentioned before the service that I did not want the facial portion of the package. The front desk reassured me that it wasn't a facial -- just a light face massage -- but that turned out to be completely untrue. The experience went downhill immediately. We received almost no instructions about what to do or expect. Once I laid down, my masseuse started working directly on my face without saying a word. She never asked if I was wearing makeup (which I was), and began rubbing and tapping my face in strange circular motions, then applied some unknown substance. I told her to stop and explained that I have allergies and didn't want anything put on my face. Because she didn't speak any English, another staff member had to translate. She stopped briefly, wiped off my face, but then started massaging my face again with the same unknown product. At that point, I was extremely upset and uncomfortable. She also pressed down on my eyelids several times, knocking off some of my lash extensions and even dislodging one of my contact lenses. Afterward, my friends told me they had almost identical experiences. One of them had oil and water get into her eyes, and the masseuse was extremely rough. By the end of the session, all of our faces were burning. I had also added a hot stone massage, which I deeply regretted. It felt awkward and unprofessional -- at one point she just handed me an oily stone to hold for no reason. She kept pulling my hair throughout, and my friend said her stylist didn't even use conditioner, only shampoo, which makes no sense for a "head spa." At the end, the masseuses began hitting the backs of our heads and pounding on our backs and shoulders -- not in a therapeutic way, just harsh and uncomfortable. There were no instructions afterward; we had to figure out ourselves that we were supposed to move for a "blowout," which ended up being a quick, rough blow-dry using cheap Pantene products. To top it off, as soon as the massages were over, the masseuses literally ran out of the building, and the host seemed eager to rush us out as well. Overall, this was an extremely disappointing and uncomfortable experience from start to finish. I truly hope management takes this feedback seriously because the lack of communication, professionalism, and basic care was unacceptable.