I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

She came highly recommended and has altered many different items for us and everything has been…read moreperfect.

Always perfect. Thank you Michelle. The Winnetka hidden…read morejewel. You can count on the welcoming friendly smile and superior service.

This is definitely the place to go. This cleaners is so clean with a very nice store front. The…read moreowners are a husband and wife who are unbelievably nice- always smiling, are hard workers, and do what they say they are going to do. The husband even escorted me out in the rain with an umbrella once, as he got rained on! They do a wonderful job with dry cleaning and alterations.

Thrilled with the result. Brought my favorite shirt in to be cleaned and have a small hole stitched…read moreup. Thrilled with the result.

The most heart warming and kind experience to be had at the dry cleaners! The owners are so happy…read moreto provide the services that they have which is apparent from the way they treat me as a customer. Expert alterations & stellar cleaning services. I would love to recommend you take your business to these North Shore locals- they are the best!

Best tailor on North Shore. So courteous, quick & excellent work! And they always remember you.read more

Always pleasant. Have never had a problem. Have used them for 9 yeats for dry cleaning, laundering…read moreshirts, and alterations too. Highly reccomend.

The tailoring is very good here. I've never had an issue…read more They have been doing our dry cleaning for about seven years, and we've only had one incident with a shirt that they reimbursed us for.

Had a couple dress altered shorter here. The first time they charged about $30, and it worked out…read moregreat. The second and more recent time they charged $88 to shorten a $40 dress. What a shock to be charged 3X what I paid the first time and also more than double what the dress cost to buy just to shorten it. Maybe $88 is the going rate now to do an alteration shorten dresses now at all places, but it shocked me and another customer who overheard and was there at the same time. Beware. Get a quote before doing any alteration work here. Two stars for the surprise and sticker shock.

There are some questionable 1 star reviews here for Kenilworth Cleaners…read more One person writes that the clothes smell like "chemicals" and therefore it can't be "organic" or environmentally friendly cleaning. This is poorly informed. All cleaning uses chemicals. The way you clean, is you have to use a lipophilic agent that removes dirt and oils from clothes. There's no magical way around that. The important question is whether castile or plant-based cleaning agents are used. In which case, that is what they use at Kenilworth Cleaners. Either way, I have been getting most of my dry cleaning done at this mom and pop shop for the past 3 years and my clothes have never smelled better, been pressed better, and have been cleaner than any other dry cleaner I've used. As for the second 1 star review that says "the owner was rude because she asked me to call back later because she was already helping a customer"...umm, that sounds like the caller herself needs a 1 star review. In fact, I read through her reviews on her profile and she goes around town giving everyone 1 star reviews, always asking to speak to a manager and finding out they are "rude" as well. There's an old saying about this.... The people who work at Kenilworth are absolutely wonderful. I recommend checking it out for yourself.

Really poor experience with this cleaners. Terrible customer service. Brought in a blazer for a…read moresmall hem and they sent it out to a tailor (without notifying me) and then executed and charged me $115 for that simple alteration - again without asking for my permission first. In addition, when I expressed my frustration she refused to offer a simple apology. On top of this, when she pulled out my clothing, she was eating and wiped her mouth with her hand, then touched my clothes as well as my credit card. It was gross. I would not recommend this establishment.

I compared pricing across all Winnetka area cleaners and Crystal Cleaners seemed to be a very…read morereasonable alternative. Now that we have been coming here every week for the last 6 months, I can confidently say this is a first rate service. Added bonus: service is so friendly and courteous. Wonderful to have Crystal Cleaners in Winnetka!

The nicest people and they do a top-notch job. They cleaned my vintage down sleeping bag and it…read morecame out great. It was also less expensive than what I was quoted on the phone. Will definitely use them for dry cleaning in the future.

Expensive laundered linens are often missing when returned . Response is a credit to our account…read more Look elsewhere to send your fine linens to be laundered.

WOW!!! Vernon Cleaners just worked some serious miracles on my clothing disaster ... not sure how…read moreit happened but a liquid container that was stored on a high shelf in our closet had leaked out all over many articles of clothing. These weren't your regular variety of stains, but rather thick, colored, waxy drippings. I brought all of them in to Vernon Cleaners hoping for the best. Connie, the lady at the counter, said they needed a full week to tackle the problem. Sure enough, due to the tenacity of her husband and after several attacks on those stains, he was triumphant in returning my clothes to their former wearable condition. I was so happy, I wanted to give an extra tip which they politely refused. Now I bring all my cleaning and tailoring ONLY to this place. They're simply the best. And ... PS: These are seriously the nicest people ever!

I had a wonderful experience with Village Cleaners. I got my wedding dress cleaned and pressed and…read morethey put it into a box as well. The staff was friendly and did an awesome job with the entire process. They even called me to come in to approve the dress before putting it in the box. I would HIGHLY recommend for wedding dress preservation!!

I brought 3 down coats to this store. Two of them were done pretty good, but the 3rd one is a total…read moremess-up. They sent it to another place to clean and it came back with all the old stains still there and many new oil like stains, which looks like some kind cleaner left on the coat. I asked them to redo the job but was told there was nothing they can do. They charged me $48, with no discount offered even under this situation. Looks like they have no control on their supplier. When accident happened, in stead of taking their responsibility, they simply passed the the loss to their client. Be aware you may not be able to hold them accountable in case of issues. On top of the bad job, they did not even have my consent to the price of $48. That down coat has a fur collar that is not removable. They said they could not clean furs and needed to send it to their partner. I was told that they would call me to let me know the cost before they send it out. However, they ended up started the cleaning without letting me know the cost. When I asked a couple of days later, they told me the price was like nothing so they let their partner " go ahead and do it.", still could not let me know the exact price. At last, I got a call for pick up. I went to the store and found out the coat came back terrible except the fur collar part. The furs were cleaned pretty good, but the rest of the coat had all the stains still there and even added new big oily areas. What?! You guys should let me know upfront if this is what the result would be. I may not waste my $48 on such a terrible cleaning job. I know small business sometimes lose control of their suppliers. In this kind of case, you guys need to take the loss, not your clients. I was treated unfairly and the entire process was unprofessionally.