Good service at this cleaners The good quality is also…read morenoted. Been coming there for years

Friendly, responsive and professional service. Easy in and easy out. Yes, it may be slightly more…read moreexpensive but they often take care of difficult stains with no up charge and are responsive to rush order requests. Overall, I have and will continue to recommend and refer. Co

Close at 530. Quality of cleaning awful. Better options elsewhere. If you want want bad hours…read moreand poor quality

Charged me twice for a Veronica beard dress (charged separately for the lining of the dress) and…read morethen "lost" it. Don't bring anything valuable here.

Came here while in Chicago to do a load of laundry. Clean machines, workers constantly picking up…read moretrash and cleaning everywhere. You have to buy a laundry card and then load money onto it. I think a wash was like $6.00 for 2 loads, and it only took like 30 minutes to wash. Dryers were only $.50 for 30 minutes, cheap. Spent $9.00 loaded onto a card, had like $2.00 leftover and gave my card to another customer. Would definitely recommend. Was in and out in about an hour with fresh clothes!

Staying at a hotel in the area that no longer offers on-site machines so had to search for a…read morelaundromat. This was a lucky find as the facility is very clean, lots of machines so no wait, and an attendant on-site. Think the attendant leaves at 6 or 7 pm.

I'm loathe to rate this place with a one-star, but it must be done. The staff are really great…read more Very friendly and welcoming. The facilities, however, are miserable and the machines have been on their last legs for some time. 80% of machines not working and out of order. Dryer gunk. The facility, floors, walls, decor feel like you're in a communist block country last legs, macgyvered laundromat/kompromat. The rugs are extremely not clean and ripped. They have taken an extreme beating for the floors which, showing no appreciation for the paltry protection by the rugs, lay crumbling and cracked, inured to the neglect and depressed by it all. The tired decor, ripped wallpaper, all are depressing. A weird authentic time capsule of 1970s depression. That's why I come back every now and then to see if things are looking up. I don't mind the tired decor or old floors if the machines were new and working, this would be my 3rd place.

terrible, all machine was break, dirty floor, no come no more, the dryer dirty, the washer is old…read moredirty and broke,

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Quality and friendly service each and every time I drop off my clothes They also do excellent…read moretailoring

Great cleaners! Shirts always look good and they've been able to get a stains I didn't think would…read morecome out. 10/10 recommend

I had a wonderful experience with Village Cleaners. I got my wedding dress cleaned and pressed and…read morethey put it into a box as well. The staff was friendly and did an awesome job with the entire process. They even called me to come in to approve the dress before putting it in the box. I would HIGHLY recommend for wedding dress preservation!!

I brought 3 down coats to this store. Two of them were done pretty good, but the 3rd one is a total…read moremess-up. They sent it to another place to clean and it came back with all the old stains still there and many new oil like stains, which looks like some kind cleaner left on the coat. I asked them to redo the job but was told there was nothing they can do. They charged me $48, with no discount offered even under this situation. Looks like they have no control on their supplier. When accident happened, in stead of taking their responsibility, they simply passed the the loss to their client. Be aware you may not be able to hold them accountable in case of issues. On top of the bad job, they did not even have my consent to the price of $48. That down coat has a fur collar that is not removable. They said they could not clean furs and needed to send it to their partner. I was told that they would call me to let me know the cost before they send it out. However, they ended up started the cleaning without letting me know the cost. When I asked a couple of days later, they told me the price was like nothing so they let their partner " go ahead and do it.", still could not let me know the exact price. At last, I got a call for pick up. I went to the store and found out the coat came back terrible except the fur collar part. The furs were cleaned pretty good, but the rest of the coat had all the stains still there and even added new big oily areas. What?! You guys should let me know upfront if this is what the result would be. I may not waste my $48 on such a terrible cleaning job. I know small business sometimes lose control of their suppliers. In this kind of case, you guys need to take the loss, not your clients. I was treated unfairly and the entire process was unprofessionally.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

First time customer, needed to shorten the sleeves on my jean jacket and they did an amazing job …read more Will definitely go back for future clothing adjustments and cleaning.

I needed a suit cleaned the same day for a funeral. The lady at the counter was so helpful. It…read morewas done earlier than 5pm and she texted me to let me know. Awesome service!