I am very disgusted with the Hunter office. I got out of the hospital, did my follow up appt. I…read morehave no idea why I am being sent to ANOTHER FOUR doctors. I can not get responses from anyone in that office! now the so called Wesite..They cant even walk me through it to install it to get my messages I was supposed to get. their web site is trash. Ive been going to Jackie since she started there, but I am seriously considerating changing my Primary doctor. the staff out there had been great but those gals up front just don't seem to care.

Andrew Decker is amazing! I drive 40 minutes each way just to have him as my primary. My kids and I…read moreall really like his style. He's personable, professional, knowledgeable, friendly, sympathetic, explains things well, is conservative in his treatment plans (I love that he's minimizing my side effects!), was flexible with what I requested, and took time to really understand my health issue. One that no other doctors have been able to diagnose and treat. We consider ourselves fortunate to have found him!

In and out - hardly any wait. Dr. Johnson was friendly and very knowledgeable. I came in with…read moreStrep Throat, it took them 5 minutes to wait in the lobby, 5 minutes to run the strep test, and 5 more minutes for Dr. Johnson to come in and diagnose me. It was probably the fastest, yet most productive Dr.'s visit I had. He was willing to work with our limited insurance, and there's an attached Pharmacy that has very good prices. 30 Amoxicillin pills (generic) were just over $10 without any prescription insurance. Dr. Johnson also strives to prescribe the cheapest medicine rather than taking advantage of the insurance companies, something I really like. The only complaint I would have, making it 4 instead of 5 stars, is that the walls are razor thin. You can hear the conversations in the room next door - just be aware of that, but it wasn't much of a problem for me. I highly recommend Dr. Johnson for your next visit!

The staff at the front desk is nice; however, if you decide you want to go through with a basic…read morecolonoscopy there. . . BEWARE: after the treatment, I had bad hip pain in my right hip. I have never had hip pain before in my life. They must have been getting very rough on me when I was under anesthesia. I went to St Mark's 2 times before, and they never caused me hip pain. It has been more than 6 months and I am still having hip pain.

$$$ is the motive! I received an endoscopy procedure, while I had insurance. When I scheduled the…read moreappt, I was told they do a prior authorization to see exactly what my insurnace will pay and what's on me. When I arrived the day of my procedure, they were absolutely not certain of the costs, therefore, didn't really seem like they talked to my insurnace beforehand at all, like they said they would. The day of the procedure, I was told I would likely have $250 to pay outside of insurance. Okay, great, that's not too bad. However, I wanted to ensure that was the correct amount due to their sense of uncertainty, so I put off my procedure for about an hour to go talk to billing to ensure I wouldn't end up with a large surprise bill that I couldn't pay afterwards. Billing was 0 help and they couldn't care less for my concerns and the fact that I told them I'm low income and can't manage a surprise bill. They got me very flustered and stressed right before my procedure. They didn't care. I was told it shouldn't be much more than $250 and not to worry. So I decided to just move forward with the procedure, which I regret more than anything. Lo and behold, a short while after my procedure, I received a bill in the mail for $250 and then another for $730!!!! My fears came true! They were not transparent about the reality of how high the extra costs could be. I did everything to avoid it and it still happened because of the billing people misguiding me and not caring to investigate it further to ensure the true costs. Not to mention, the procedure didn't do anything for me or give any answers and the treatment at the place was mid in general. I'm still having all the same issues I started going there to address. So now I have a huge bill to pay that I can't pay and over the month of November they add TWO late fees! Two in one month really? I'm low income, and talked to them telling them I was going to need more time to pay it and they just proceed to add more late fees. They don't work with you at all. Today, only about 4 months out from the procedure, I received a bill in the mail stating that if I didn't pay the bill in 10 days (actually 6 days due to when I received the bill in the mail- took 4 days to get here from the date marked on it) then they will send it to collections and I will be charged a 50% fee. I've never heard of a debt going to collections that fast, and definitely never heard of a late fee that's that excessive when only 4 months late (it's not like it had been 6+ months of them not being paid). Scare tactics, really? So this is how you're treated when you can't afford to pay for a surprise bill that you tried to avoid up front but got no where because of the lack of care and knowledge from the billing department, and after they were already paid good money from the insurance company. No accountability or empathy at all. I wouldn't recommend this place, not only because of the billing departments lack of compassion and empathy, but also because of all the money I spent just to get 0 answers and to get better 0%. Such a waste. This is what's wrong with healthcare! Based on the other negative reviews that are somewhat similar to mine, I know my experience will be brushed off by management and I will be gaslit like the other reviewers that have had negative experiences have been. Management, I recommend for you and your staff to receive some sensitivity training and always run prior authorization beforehand. Give the patient as much info as possible and show a sense of concern and willingness to help. Myself and other patients have given you insight on how you can improve, now it's up to you to take accountability and make the necessary changes to do so. There's nothing else to say here. Patients beware!!!!!! Updated to add: just four days after making this review, I received an additional letter AFTER they already got paid by me. It was dated just 4 days from the letter warning me of the balance going to collections. So they gave me 4 days and sent another letter, AND added an additional late fee. After I already paid the balance. What a joke.

They could approve in every category. Scheduled an…read moreappointment confirmed a time and then watched people walk in of the street that received care before me .. Intake person in incompetent Staff didn't seem attentive or engaged After being over an hour delayed they left me in a room for another 30 min.. If this is modern medicine I can't do without it ....

If I could give zero stars I would. Very low effort, uneducated staff no urgency waited an hour…read morepast my appointed time to even be called to the back.

Like other reviewers have already noted, phones aren't really their strength. It usually takes a…read moreweek or so for a call back. While this annoying, I'm willing to deal with it in exchange for the great care Dr. Wells provides. Her office may not be a State-of-the-Art facility, but I received more attentive and compassionate care there than anywhere else. I don't need an office with a fishtank, a fireplace, and giant windows with a view to make me think I'm receiving the best care. Dr. Wells undeniably provided that.

Older style practice that is a little understaffed but will get you an appointment in a timely…read moremanner if you can work around them being busy and not real attentive over the phone. It's usually best to just stop in. Dr. Wells is very personable and nuanced with my medical stuff. Working around the phone communication hiccups is well worth it for such a good doctor. I have insurance that she doesn't take and continue seeing her in a cash basis because her care is unparalleled abs cash rate is so reasonable.

I would choose zero stars if I could. I'll summarize what this "clinic" offers. You get seen, not…read moreby a doctor, or a nurse or a PA, you get seen by the guy at the front desk who does phone calls and scheduling. Then, Jason Silva will come in, make a huge pitch about the amazing things their treatment will offer you. "Restore" this, "Regenerate" that. Lots of medical jargon and Jason will be in scrubs to look the "medical provider" part, but his actual title is Patient Care coordinator. Basically, he will assure you that this treatment will cure your men's health issues. Make you young again. The "treatment": 12 acoustic wave visits with a 4 week break in the middle. The price quoted to me: $5,850 and they will put it on easy no interest financing for 24 months. (they don't take insurance) I trusted the pitch, the "clinic" and the claims they made. I signed up for the care. Prior to all of your visits you will get reminder texts that state; your next visit with Joshua Schmidt, who is the actual M.D. for this clinic. However, I never saw the Doctor once. No exams, no consultations with an actual MD, NP or PA. Your treatment will be by Ralph, the man at the front desk, in street clothes. He will meet you in the "treatment" room where your man parts will be zapped by their acoustic wave therapy machine for 8 to 10 minutes. That's it. Nothing more. Oh, BTW, they will tell you that after the 12 visits you may elect to have follow up visits for $100 each. To me, that is the true "cost" of their care, not the thousands of dollars quoted. I never saw a single measurable or objective positive result. Nothing got better. Nothing was restored. I made several calls to the clinic director and the Patient Care coordinator, voicing my concerns. Their fix; keep coming in. I requested a refund. They told me there are no refunds. I asked about their business and medical ethics. They have my money and could not care less. If this sounds like the medical care you are looking for, go for it. Otherwise, consider other actual medical clinics where you will be seen by a Doctor, NP or PA, not the guy at the front desk.

I was a patient here for TRT management and ultimately decided to transition my care to another…read moreprovider due to concerns about professionalism and communication. While the clinic was responsive about scheduling labs and refills, the way my symptoms were handled raised red flags. I reported elevated estradiol levels along with symptoms like fluid retention and erectile dysfunction, and the responses I received were dismissive and lacked meaningful clinical explanation. At one point, my concerns were met with one-word replies and even laughing emojis, which I found inappropriate in a medical setting. Regardless of whether a provider agrees with a patient's assessment, there should always be clear, respectful, and professional communication--especially when discussing sensitive health issues. I would recommend that anyone considering this clinic pay close attention to how communication and follow-up care are handled, as that was ultimately the deciding factor for me seeking care elsewhere.

Dr Paula Bryant is an excellent Dr. She has helped me so much & never gives up on me. She has…read morehelped with hormone regiman that no other dr has suggested. She takes her time with you & will try to resolve medical problems. Her m.a Mary is excellent also she always calls right away with test results. They both deserve 5+.

Susan is the best doctor we have ever seen. She has delivered 3 kids for our family via c-section…read moreand she is amazing. She must have doubled in plastics because her incisions are 10/10. She really knows what she is doing, she makes us feel comfortable and confident and we won't go to anyone else!

After asking Dr Horvath a few questions toward the end of the appointment, she simply replied "Just…read moretrust us" rather than answering the questions, and seemed in a hurry to be rid of us. She then told us to schedule the 20-week ultrasound ASAP since they get booked up, so a few days later I called Pediatrix, but they said they didn't receive the referral from Dr Horvath's office. I called Dr Horvath's office to let them know, and they said they would submit the referral. I waited a week and called Pediatrix again. They still hadn't received the referral. I called Dr Horvath's office again to let them know, and again they said they sent the referral. So I waited another week and tried again--same damn thing. I messaged Dr Horvath's office on MyChart since this time I couldn't get through to them on the phone, and "Carol R" wrote back that she will walk the orders down to them "today". So the next day I called Pediatrix, and they STILL said they didn't get the referral. What a waste of time. I'll definitely be switching doctors and hospitals.