Carlos is amazing. I highly recommend them for computer repairs. They have also faxed things out for me and made copies, and they have a notary of public. Very convenient for our area, and the people are very helpful!!! read more

I'm writing in response to the two star review of Zeppelin below. I personally know the owner and know of the web-site in question, as I am part of the club in question and set this up 22 years ago. Zeppelin was responsible ONLY for domain hosting (for which he took personal responsibility to protect on behalf of the club so as to not have unauthorized people transfer the domain) and server space. They do not offer services of web-site support. The statement "we had an issue with our website not being operational and it took them over one week to resolve which was unacceptable" is, and where it is in the paragraph, is misleading to the point that it appears that they did not help said person below. Zeppelin went above and beyond helping with the web-site issues he called about and had no responsibility to help. Zeppelin went out of their way to help with web-site issues. After a week of support (during the holidays), Zeppelin had to cutoff the support for which it was taken personally by said person below Zeppelin was not helping him anymore. Said person below took the low road and, during the November holiday week, represented himself as an active board member (for which he wasn't) and demanded the domain be transferred immediately. Zeppelin would not release the domain as they had an agreement (which unfortunately was not in writing) to protect the web-site on behalf of the club board. When he did not receive immediate action he became rude and reported Zeppelin to the Washington State Attorney General's office. So the week in question never would have been an issue if said reviewer below would have understood how much Zeppelin went out on a limb to help. Where the confusion resides is Zeppelin, not understanding what was happening and being reluctant to release the domain without proper board authorization. Communication may not of been the greatest as it happened so quickly and there was not a process in place. Here are some questions related to said person below review answered: Was the web-site unavailable to web browsers due to negligence or anything directly related to Zeppelin? ANSWER: No, it was always available. Was the problem with the web-site being broken anything to do with Zeppelin's negligence? ANSWER: No, it was not Zeppelin's responsibility to to assist in maintaining the web-site and it's functionality. Was it critical that the domain be transferred immediately during a holiday week? ANSWER: No, the person below feeling he was wronged decided to make it about the domain transfer immediately which aggravated the situation. Does said person have sole authority to request said transfer (not being an active member of the board)? ANSWER: No, which could have been done civilly if the whole situation had been handled appropriately. Zeppelin is a GREAT small business and I would HIGHLY recommend them!! If you host your domain through Zeppelin as the member of a business or club, rest assured Zeppelin will protect your domain from unauthorized access. Don't just take my word for it, see what others are saying on Facebook! https://www.facebook.com/zeppelinshipping/reviews read more

Thank you Carl for just assisting me over the phone with my possible fan problems on my PC. I will try to clean it carefully and hopefully I don't have to call you guys back, but if I do, I'll bring it to you. Thank you. read more

I would not recommend using Zepplin shipping for web hosting services. We had an issue with our website not being operational and it took them over one week to resolve which was unacceptable. While they were not obligated to get the website back up and running as they are only website hosts, they did so free of charge. We are in the process of changing to a different web host provider and have respectfully requested Zeppelin to release our domain name so we can move to a new web hosting provider. They told us they needed one piece of information which we provided. They then came back and indicated they needed another piece of information which we provided. Zeppelin was very difficult to work with as they were changing requirements as if they did not know themselves what information they were needing. After multiple and unnecessary back and forth they finally have released the website domain. Their customer service is to be desired, and I highly suggest looking elsewhere for web hosting services. read more

Great alternative to going to post office when you judt need fast reliable and friendly service! Thankyou for helping me meet deadlines fast and efficiently. read more

Just stopped by for a second to get a paper printed. They did it super quick and saved the day

Great fast service. A little miscommunication but overal the service was fast and efficient

Just wanted to say how much I appreciate the service provided by this great little downtown business..Always friendly and helpful and when Verizon said they never recieved the phone I had shipped back the detailed receipt I had recieved from Zeppelin saved me 350$ ! Appreciate you guys! read more

Helpful professional, gave me stickers to protect package .

If I could give this fantastic business 10 stars, I would. The employees are the perfect example of professionalism and great customer service. The downtown location is very convenient and easily accessed. I do all of my shipping business with them and also rent a mailbox there for my package deliveries. Shelton is so lucky to have this excellent shipping/technology business. This is a great small business that deserves your support! read more

Zeppelin Shipping & Technology Center always puts their customers first. They take the time to help you when you have those square codes from Amazon to return your package (Can't use those in Shelton) and get a shipping label so you don't have to drive to Olympia. They work hard to meet your shipping needs , no matter what they are. They also do GREAT computer repair, & printing. I wish more business were like them! read more

Zeppelin is absolutely the best shipping center / computer repair shop anywhere. They're very professional and they really go above-and-beyond for their customers. I had an issue with a lost package and I initially got upset with them, thinking it was their fault. Well, it turns out it wasn't and it was a UPS issue. Instead of taking me personally, they were actually very patient with me and so kind and professional. I was a bit frantic and they took the extra steps to help me track my package. They handle the situation with such grace and professionalism and I very much appreciate their patience and their efforts. Good customer service seems to be a rare thing these days; so, it's very refreshing to see people who actually care about their customers. I highly recommend Zeppelin for both shipping services and computer repair, as their computer technician is a genius and their staff is the best!!!! read more