I have had nothing but great experiences with this business. I have had many oil changes here and…read morethey have never shorted me on oil, unlike most places I have gone, I had to put a half or more in directly after my oil change. I have had many suspension parts put on both my cars and have had many diagnostics done with them. They are quick to tell me if I do not need a service another shop has suggested. I was quoted over $2700 for several replacement-parts-jobs, that half of the things in the quote was not needed or near needing yet. That job was done for nearly $800, I could have have gotten a way with much less but I wanted to go a head with some replacements that I didn't fully need yet, to save future time and repairs. They are honest, and will save you money.

BEST SERVICE IN CENTRAL KY! I recently visited for my mother's NISSAN ARMADA that had multiple…read moreissues (power steering pump, tire rod replacement, serpentine belt, etc...). The staff was able to troubleshoot and quote the problems rapidly after dropping off the vehicle. The actual time for the repairs to be completed was a few business days, the cost was spot on from the quote given prior to repairing and they did not try to upsell on any unwanted services or replacement parts. We HIGHLY recommend this shop to anyone experiencing issues with their own vehicle as they did a superb job. Will be bringing my own vehicle for maintenance next!

The short of it is this:…read more After getting service at Velocity, my driver (we may or may not be married) told me, "I've never met people like that before. They were wonderful. Albert was very very nice." My driver said he noticed coolant on the ground under the truck, but no leaks from the reservoir. We debated getting back to NJ and taking it in but we agreed to be conservative and play it safe. There was a Freightliner 2 miles from him with poor reviews. We took a chance on Velocity 80 miles away in Lexington due to the great reviews. I am so happy we did! The service tech who answered was friendly, reassuring, and told us they could look at the truck same day. And he wasn't dismissive or condescending to me as a woman. Our truck is under warranty and it's always a little worry that work will "slow down" if the repairs are covered. But Albert had us in on Wednesday and out early Thursday as promised. Breakdowns and maintenance are part of trucking life but that doesn't make getting that call any easier. I'm glad Velocity was there when we needed them - nothing but great things to say!

Took our RV into be serviced and from Start to finish Albert…read morewas amazing. His technicians were courteous and friendly. I highly recommend speaking with Albert and getting on the books.

Highly recommend, went above and beyond. The price was great and they did a great job.read more

They are great ppl and they did a great job with towing my car and was very fast coming to my…read moredaughter. The price for the tow was excellent as well . I would call them again for any towing service. I would most definitely let everyone else know to call them for any towing needs

Called to get info on rebuilding a transmission,very rude and unprofessional!!! Would not recommend…read morefor anyone to call!!

Very upfront and honest! Will use again when needed. Service completed properly and promptly…read more Prices as expected.

Great service! InstaBrakes was there when I needed them. They are fast, reliable, and convenient.read more

I needed help with my car and reached out to Keith and he responded fast. He is very kind, very…read morepersonable, and very professional. Excellent customer service. Keith even offered to take me home before he met me. What I appreciate most about Keith and his business, is the transparency with pricing and work needed + his attention to detail and actually caring about quality products for his customers. Oh yeah and he is terrific at communication, he has been texting with me consistently about other issues we want to address as friends. 10/10 - I won't be working with anyone else other than Keith regarding car issues.

My youngest daughter's car broke down (broken axle) close their shop and Ted not only got right to…read morehelping her but he provided a very reasonable estimate. The job was completed very quickly and the communication with me (Dad) was excellent. I remembered that 10 years ago my wife's minivan transmission was going bad. ****O had told us a new transmission was needed costing over $4K. I took it over to Lexington Transmission, and they discovered the tranny was just low on Oil and fixed the problem for about $100. This outfit is honest and trustworthy and therefore I recommend them highly.

Helpful and reasonable! They were great! They helped me with my having a tight schedule and…read morecouldn't have been nicer about it!

These guys are great! Just had a new Skunk2 Ultra intake manifold installed. The recommended time…read moreframe said three hours but the hoses to install were shorter on the oem intake. Plenty of improved pickup power and look better in the engine bay! Would recommend this shop for further installs

These guys are awesome. They are honest, hard working people who strive to do a great job, and they…read moredeliver on the effort. I brought on my r/t to have some work done, and had a radiator installed that ended up being faulty out of the box. With the warranties, it was no problem at all. They happily took care of the situation, and did a fantastic job. I highly recommend.

These guys are just the best! They take great care of my Porsche Boxster! Make an appointment as…read moreyou won't be disappointed.

Great customer service and timeliness! They were able to give me a realistic timeline and cost of…read morerepair shortly after looking at my vehicle. I will be back for any future repair needs.