Quetzal IT went above and beyond for my iPad screen repair. The service provided by Zuly was…read moreexceptional and her communication throughout my whole repair was timely, friendly, and professional. The location was easy to find, and the repair itself was quick and affordable! I called several iPad repair places in the city, and Quetzal IT was not only the most budget friendly, Zuly was nice to talk to! Rare these days. My iPad is fixed and I will absolutely be back in the future! Thank you!

My Microsoft Surface 5 laptop developed problems after the last software upgrade pushed out by MS,…read moremaking the computer unusable. I reached out on Yelp and several businesses responded. Quetzal IT was the first to reach out. I brought the computer in and was helped immediately. Within an hour, my problem was diagnosed and solved and I was charged a very fair price. I would highly recommend this business!

They are very fast and kind and will give you the best tech prices in the city. They are very fast…read moreand will answer your questions

Great Customer Service! They were able to upgrade and fix the problems i was dealing with for a…read morelong time. Would recommend you contact them if your PC is damaged.

He was really quick to answer my service request. he was punctual, friendly, respectful, and…read morehonest. I would definitely recommend and I will be coming back.

I first want to say Ron's customer service has great and helpful. My son needed his iPhone battery…read morereplaced ASAP and Ron answered all my questions and concerns. When I got to the shop, I was acknowledged and taken care of. He fixed my sons cell phone pretty fast. I must say the phone was return in better condition than before. Hands down this place is a hidden gem.

My daughter had cracked her phone severely and the staff here bought it back looking brand new in…read moreunder 30 minutes! This place is truly a hidden gem!

Don Schrader of Schrader & Sons has saved me so many times I can't count. I have worked with Don…read morefor almost 20 years. He is the first person I call if I have a problem with a computer or server or need to upgrade a system. He has set up computer systems in 3 different offices for me and maintained them. When ever there is a problem he is quick to resolve the issue, no matter what day of the week it is. I can not say enough about the great service I have received from Schrader & Sons

I've used this service a few times over the years and have not been disappointed. Good customer…read moreservice and quick response Don got my PC recent issue resolved. I highly recommend.

Byron was super responsive! He replied to my Yelp request within minutes. He sent me the price list…read moreand advised he was opened and have the replacement screen for my iPhone. I showed up 15 minutes later. He replaced the broken screen within 30 minutes. Also said if there was an issue within 60 days they would fix it at no charge!! I was very impressed with his service!

Very responsive and answered my questions in a timely manner. My phone screen was repaired within…read more30 minutes and notified me of other issues with the phone. I was grateful he waited for me to arrive before he closed for the day! He also fixes more than just phones! I would recommend this place and would come here again

I'm giving this repair shop a 1-star review. They damaged my iPad Pro 11 screen, couldn't fix it,…read moreand didn't offer fair compensation for the damage they caused. It started on a Sunday when my iPad stopped charging through the USB-C port. I called to ask if they could fix it and how much it would cost. They told me to bring it in so they could test it first. After running a diagnostic with a small device, they confirmed the port had failed and needed to be replaced. They said they could order the part that day and complete the repair the next day. Everything seemed fine at first. The next day, I dropped off my iPad, and about two hours later, they returned it. Before I handed it over, my iPad was spotless. When I got it back, it was extremely dirty, so much so that I couldn't even tell if there were scratches on the screen until I cleaned it. There was also sticky glue residue all over it. I didn't say anything at the time because I just needed the charging port fixed, and my son was waiting for the iPad at home. Once I got home and cleaned it, I tested the charging port, which worked, but then I noticed a large, bright white spot under the screen, almost like an LED shining through. I immediately messaged them with photos, but they were closed and didn't respond even the next day. The next day, I called and explained the issue. They told me to wait while they spoke to the technician who worked on it. After following up multiple times due to slow responses, they asked me to bring it back on the day that technician was working again. When I returned, I showed them the damage. They said they didn't know what caused it but could open it up again to check. After waiting another two hours, I called them, and they said it was ready, but they still couldn't figure out the issue. Once again, the iPad was returned in a very dirty condition. Their solution was unacceptable: they offered either a free screen protector, a case, or a replacement screen, but not an original one. They admitted the replacement wouldn't look as good, function the same, or be as durable. I paid $900 for this iPad, so that's not an acceptable option. I left frustrated. They should either refund the repair cost or properly replace the device. It's hard to believe they didn't notice the bright spot after the repair, it's very obvious. It feels like they tried to hide it under all the dirt, so I wouldn't notice. And saying the damage "it's not that bad" is ridiculous, when you actually use the iPad, the defect is extremely distracting.

Great, honest service. Was able to fix my pixel 7pro with quality parts. 10/10 recommend.read more

Apple wanted my iPhone 6 for two weeks to replace a worn (but not completely dead; only 20% of its…read morelifetime cycles left) battery. Who can go without their smartphone for two weeks? Raymond, of Gosu Repair, did the job while I waited and I was in and out of his place within 20 min. Perfect. Be advised that his shop is not a storefront, but in shared space on the 5th floor of One Embarcadero Center (suite 507). Go to the building lobby on the Podium level and up to the 5th Fl. Very convenient and well worth it!

If you're looking for a place that is smart and knowledgeable about smart phones and computers,…read morethen this is the place. Went here to change my battery and it was quick and cheap. Would definitely recommend this place to friends!