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    Zigui Taxi

    4.0 (1 review)

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    13 years ago

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    Celebrity Cab Co

    Celebrity Cab Co

    2.3(19 reviews)
    2.3 mi

    I had a positive experience being picked up for surgery very early in the morning by a driver from…read morethis Celebrity Cab company. Their fee was extremely reasonable compared with other companies I called before using their services. The operator and the driver were friendly and caring. The driver was such a good driver that I felt calm and confident when I arrived at the hospital. I will use them again.

    I am so sorry to report this second negative review for Celebrity Cab…read more Last Sunday night was a disaster, (read first review), and yesterday we had another pick up needed from the Bradley Airport. I decided to give them a second chance, having worked with them so successfully for 15 years, called and made the reservation with Celebrity Cab, I called three times to verify the information and their confirmation. 15 minutes before our guests' arrival at the airport, (an hour and a half drive), Celebrity Cab called and said that yet again, their cab broke down. My husband took the call, and unfortunately lost his temper, which is rare. He and I both feel betrayed and utterly confused about why Celebrity Cab has let us down so badly twice in one week. Unfortunately in Amherst, MA, there are not many cabs, and Celebrity was always the best, I don't understand what has happened with them. Do they not understand that these contractual agreements matter? It is not just me who is hurt and abandoned,, it is the people that we thought we took very good care for, and Celebrity Cab just seems to have lost all professionalism. So be it. So sorry.

    Cosmic Cab

    Cosmic Cab

    2.3(36 reviews)
    6.9 mi

    I have been using Cosmic Cab for well over a year now. The drivers are great, the problem is that…read morethe cabs are routinely late and the dispatcher/owner forgets fairly often to send rides out when people like me call in advance and ask for a ride at a set time. He's also rude, confrontational, and is a serial liar when the question is: What's the ETA? I've been tolerating the bad service for a long time because 1.) It's the only option in this area beyond Uber/Lyft. 2.) I like the drivers a lot. However, tonight, my good relationship with them all went to Hell because I complained -once-. One time in over a year, and the dispatcher flips out at me and accuses me of doing things I straight up didn't do, like canceling rides frequently, which no, I never did, because I was trying to be nice and grateful. I think if you need a cab, you're probably going to have to use Cosmic anyways, just be prepared for long wait times and never believe the dispatcher when he tells you "they'll be right there" because it's never true.

    Mike picked me up from Cooley Hospital. He yelled at me which was witnessed by vallet. As we walked…read moreto the car he pulled up further and abruptly stopped. I didn't know which cab service I was waiting on but I wasn't out there late. Mike (an older male driver) yelled, "you call a cab and get in. What are you waiting for?!" He drove me home recklessly and like a total lunatic. I was too afraid to say anything because I thought he would drop me in the middle of nowhere. I cried the entire trip and he turned up the radio to drown me out. I spoke with the owner of Cosmic Cab (Jeff Miller). Jeff was very rude and said I should have called the cops. He said there was nothing he could really do about it because it was my word against the driver's, but all he would do was speak to the driver. I took this cab because I had no way home and the hospital paid for it. If you value your life, don't use this cab service. The owner was very short with me and agitated and made it into my fault.

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    GoGreen Cab - Photo of text message of cab company cancelling at pick up time.

    GoGreen Cab

    3.4(17 reviews)
    8.8 mi

    Just 1-star is a little harsh -- I actually have had two decent rides from this outfit -- but I'm…read moredone trying. Six straight times now I've called for a ride only to be told "we're all booked up" or "everyone's at the airport," and to call back in a couple hours, maybe, possibly, but no guarantees even then. Which isn't the kicker. The real kicker was in the light dawning over Marblehead. So I called from another phone, claiming to be at a local hotel, and wanting a ride to the airport a half hour away. Well, NOW they had a cab available ... sure, for a huge fare. It's just local trips they don't want to provide. Not to mention that their name and claims to be "environmentally conscious" are just hogwash. Their cars are like any other, burn gasoline like any other, and if they were THAT environmentally conscious they'd be telling people to take the train or the bus to the airport instead. Nice frigging try.

    With a name like "GoGreen," I was expecting hybrids and PEVs, which the driver told me they do not…read morehave yet. I would've preferred that they wore a mask, but not enough for me to ask about it rather than just roll the window down. I was just passing through, so I can't compare them to other companies; I was just grateful that there was a service available, especially at night, and the price was the same as a rideshare, which is nice when you don't want to support apps that screw their drivers.

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    GoGreen Cab
    GoGreen Cab

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    Zigui Taxi - taxis - Updated May 2026

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