The buses seem to be running regularly. They look clean and fairly new. People are walking in to…read morethe bus station and they seem happy with the service. The bus station is small, but clean.

Mi viaje de Dallas a Nashville El autobús apestaba a…read moreorines, cada ves que el camión daba una vuelta la puerta del baño se abría Un joven que también iba de pasajero trató de entrancar la puerta pero no puedo, y también estaba el camión súper frío. Pero mil veces al frío que el olor ese olor era horrible

I am a mother with five kids trying to get back home to family. We missed the Greyhound bus due to…read moreone of the kids being ill and they're refusing a refund or voucher to book another trip. I called and spoke to someone through their customer service line and she said there's nothing they can do. We are out of $699(I can provide booking proof). We're on a fixed income with social security and I'm disabled. This is completely unacceptable and downright disgusting and ridiculous to not provide any kind of compensation. I will exhaust every legal option to get my $699. This was my social security check!!!!!!! I am broke, stranded and out of my disability check because of them!!!!!!! THEY ARE THIEVES BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!

I just went to a bus from dallas to Houston at 04/19/26 5:55 pm the driver was so rude from the…read morebeginning sehe yell at us and dont talk nicely even the whole passenger was really quiet it was the worst drive ever!!!!

Megabus in Houston is a decent option when you just needed a cheap way to get to cities like Dallas…read moreor Austin. This bus was ok. They always smell off (like the faint smell of a bad toilet), but the seats were fairly clean. The main downside was the pickup location. It was hard to find, even with google maps. I ended up at the wrong bus stop at first. The stop itself was dirty and smelt worse than the bus. You get what you paid for!

The lite rail is horrible at night because it runs very slow and homeless people are more than…read moreusual doing the night times.It's frustrating doing the night's unless there's a Astro game are some other event or event's going on that it runs very well and up to speed. Thanks, for the slow ride.

1st time rider. I enjoyed my trip. The scenery was amazing, I'd do it again!…read moreThe observatory car was my favorite. I liked having the opportunity to move around freely on our 8hr excursion. The ride was very smooth. If you've never ridden on a train....CHOOSE AMTRAK, it won't disappoint!

This is a manned facility meaning you can wait in the Air Conditioned room while waiting to board…read moreyour train. You also can check your bags with the staff. Easily located & lots of places to sit.

Riding Vonlane was OUTSTANDING! The coach staff were top notch . Everyone was so courteous and…read morefriendly. The seats are so comfortable. The meals and snacks were great. Vonlane is first class all the way!

I was excited to book with this company and called to confirm some booking details before…read morecompleting checkout. During the call, I asked if I could bring a car seat on the bus, and that's when the agent informed me that children under the age of 5 are not allowed to ride their service at all--even if a parent is present. This restriction is not clearly outlined on their website, and I only discovered it because I specifically asked. Policies like this should be stated upfront so families don't waste time planning a trip they can't take. Very disappointing experience. Families with young children should be aware of this rule before trying to book.

I went to the transit center to get my senior metro card anbd the disability card for my…read moregranddaughter. The agent I worked with was knowledgeable, pleasant, and very kind each time I visited the Center. THAKJS!

Since they renovated this transit center in the last 1-2 years, it is astronomically better…read more Improvements include: the areas are cleaner and feel much safer. There are plenty of seating. The transit center is divided into two areas. The bus stops are well-labeled with electronic signs with approximate arrival times shown. They added bathrooms as well, so no longer is there pee on the ground as before renovations! I also believe they added more security here. Additionally, they just opened a Metro store here where you can buy fares, ask questions, etc. in the little building. It is super easy to catch a bus here to go downtown. There is free parking at this transit center which is a plus, and it looks pretty safe. I have left my car here during the day with no problems, and I haven't seen any broken glass on the ground. That being said, please be aware if leaving vehicles at night and make sure there are no valuables in sight! tl;dr since they renovated this transit center it is much nicer, cleaner, and safer.

I came here to get the new metro card and to make sure my student discount applied to it. I been…read morehere before for a replacement and always have been treated kindly. It can take a bit if your someone getting a discounted fair (I had to transfer balances and a discount from the old Q card to the new one and it took almost 30 minutes) I highly suggest if you need a new Q card, to get it before the old ones phase out and your stuck waiting in line for hours on end.

We attempted to go to the July 4 Houston Symphony and fireworks show tonight but were unable to…read moredrive into Hermann Park and unable to find a place to park within walking distance, along with many other people. We drove around for a good while and then returned home. There is no notice on Miller Theater's website about the need to arrive early and probably park far from the facility. Nor did Metro provide any extra transportaion capacity for this event. In fact, it ran its very light Sunday schedule instead of its normal Saturday schedule. Nor were any arrangements made with any of the nearby churches that have large empty parking lots.I won't be trying that again. Is that the best we can do?

It's a hit or miss with Flix (they were bought by greyhound so there's that! I really enjoy…read moretraveling by his or train; but some of the drivers are cool and some are just ridiculous and annoying the last one I had was texting and driving AND SWERVING!!! Annnnd the damn bus didn't have WiFi but it is what it is...

Round trip Houston to Austin was ok! Flix Bus is a good option for those who don't have the option…read moreto drive and don't want to pay an arm and a leg for a 45 minute flight. There's multiple departures everyday and it's easy to book a ticket through their website. Upgrades are available to select your seat or pay to have the whole row to yourself. Honestly I wouldn't waste your money on this. Both of my trips were only about half full so it was easy to spread out. Departures were both on time but both arrived a little past the expected arrival time so take that into consideration when trying to plan your day. The bus is clean, has charging outlets at very seat and there's a restroom on board. They are also able to accommodate wheelchairs as there is a lift at the back of the bus. My one complaint is the ride from Houston to Austin had a significant amount of vibrating for the entire ride. Think - that feeling when you first get a flat tire. It was pretty hard to try to nap. Otherwise, no complaints. I would do this again.

When was the last time you rode the METRO? Hop on board! If you need to get a Metro Fare Card…read morethis is one of the main locations to do so. The service is quick, easy and the location is very secure. The only issue you might have is finding a parking spot nearby. I know Houston is not very public transportation friendly but every little bit helps with the traffic congestion. The best part I have found so far is the ability to travel with my mountain bike to the parks downtown and surrounding areas.

Located at the North End of downtown, one can catch the North/South Red line of the Houston Light…read moreRail system at this stop. It is very close to the large Bus Transit center, and was our way to connect from the bus that took us from IAH airport to the Red Line, which took us to Rice University. The cost is minimal ($1.25 for unlimited rides for 3 hours), and you can buy tickets right on your smart phone. On a Saturday afternoon, the red line trains were running every 15 minutes or so. Also something to notice: there are different platforms for trains going south vs trains going north, so need to pay attention to be on the right platform (they are not connected). In our case, we needed to go South so the southern most platform was the right one to be on.