I came here to get the new metro card and to make sure my student discount applied to it. I been…read morehere before for a replacement and always have been treated kindly. It can take a bit if your someone getting a discounted fair (I had to transfer balances and a discount from the old Q card to the new one and it took almost 30 minutes) I highly suggest if you need a new Q card, to get it before the old ones phase out and your stuck waiting in line for hours on end.

We attempted to go to the July 4 Houston Symphony and fireworks show tonight but were unable to…read moredrive into Hermann Park and unable to find a place to park within walking distance, along with many other people. We drove around for a good while and then returned home. There is no notice on Miller Theater's website about the need to arrive early and probably park far from the facility. Nor did Metro provide any extra transportaion capacity for this event. In fact, it ran its very light Sunday schedule instead of its normal Saturday schedule. Nor were any arrangements made with any of the nearby churches that have large empty parking lots.I won't be trying that again. Is that the best we can do?

Located very close to several of Houston's museums, therefore called the Museum District Station,…read moreit is a surface level station. It is a split station with separate platforms where the doors will open on the right. The stations are split, the only ones on opposite one-way parallel streets. Near the intersection with Binz Street, one is on Fannin Street for Southbound and the other on San Jacinto Street for Northbound. The station is on the Red Line between Hermann Park/Rice University (toward Fannin South) and Wheeler (toward Northline). It has the usual minimal cover from rain, audible and visual announcements of the next train, and automated ticket kiosks for purchasing a pass.

Ensemble serves a number of the local theaters and performing arts centers nearby as well as the…read moreEnsemble Theatre and the Houston Community College System's Central College campus. It is a surface level station on the Red Line, between Wheeler (towards Fannin South) and McGowen (towards Northline). It is a surface level station with a single island platform. It does have the usual audible and visual announcements of the next train as well as automated ticket vending kiosks.

Well, I must say I was surprised when the Metro guy said the metro was free tonight to go The…read moreRolling Stones concert at NRG stadium. No charge for the train ride or to park! What a bargain. And we didn't have to wait in the long traffic lines to park near the stadium either. All in all a great experience! Thanks Metro.

Being one of the cleanest rail stations is very much like being the prettiest troll at a troll…read morepageant. But, there's something still to be said about reaching for the stars, even if you are a station. Situated next to the huge Smith Lands parking lot (primarily for medical center visitors but used during the Rodeo, too), it faces a large apartment complex, which makes for convenient hops for those dwellers who also work in the medical center. The Texas Medical Center stops are either 2 or 3 stops on the northbound line from here. First one is TMC Dryden and second one is the Memorial Hermann Hospital/Zoo stop. If you're having a medical emergency, you could buy your $1.25 ticket, hop on, and stumble into the emergency room. Actually, for liability purposes, scratch that. Call 911 instead. Pro tip: If you have to pee while riding the rail, you can hop off at this stop, enter the Smith Lands parking lot gate, and follow the blue awning path to the shuttle bus stop. There are buildings on either side of the shuttle stop and both have clean air-conditioned bathrooms, complete with sinks, soap, and paper towels. You won't find a gem of knowledge like this in any Houston visitor center brochure. You're welcome.

Absolute favorite park and trail in Houston! Typically there are multiple parking spots in lot C…read moreand immediate access to the trail and conservancy!

Walking trail should be accessible. I didn't like how tree roots ruin the sidewalk but that's just…read morenature. Can't really fault it for doing what it is supposed to do. It's a great place to get your prom pictures taken or take a tourist out.

Megabus in Houston is a decent option when you just needed a cheap way to get to cities like Dallas…read moreor Austin. This bus was ok. They always smell off (like the faint smell of a bad toilet), but the seats were fairly clean. The main downside was the pickup location. It was hard to find, even with google maps. I ended up at the wrong bus stop at first. The stop itself was dirty and smelt worse than the bus. You get what you paid for!

The lite rail is horrible at night because it runs very slow and homeless people are more than…read moreusual doing the night times.It's frustrating doing the night's unless there's a Astro game are some other event or event's going on that it runs very well and up to speed. Thanks, for the slow ride.

I am a mother with five kids trying to get back home to family. We missed the Greyhound bus due to…read moreone of the kids being ill and they're refusing a refund or voucher to book another trip. I called and spoke to someone through their customer service line and she said there's nothing they can do. We are out of $699(I can provide booking proof). We're on a fixed income with social security and I'm disabled. This is completely unacceptable and downright disgusting and ridiculous to not provide any kind of compensation. I will exhaust every legal option to get my $699. This was my social security check!!!!!!! I am broke, stranded and out of my disability check because of them!!!!!!! THEY ARE THIEVES BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!

I just went to a bus from dallas to Houston at 04/19/26 5:55 pm the driver was so rude from the…read morebeginning sehe yell at us and dont talk nicely even the whole passenger was really quiet it was the worst drive ever!!!!

I don't mean to Rail on Houston like this, but we need an Undeground. We won't invest in it, and…read moreit's a tragedy, because serious cities around the world do subways, not light rail. Light rail is slower, more open to the elements (storms, heatwaves, which is 10 months a year in Houston), and just less fancy. As far as stations go, Preston is one of the nicer ones downtown. Clean, looks brand new, and gets you to a lot of top downtown destinations. Most people that ride without tickets don't get asked for tickets. Homeless people use this train for free 10,000 times a day. Just saying. (I ride with tickets. I'm just being honest)

Riding Vonlane was OUTSTANDING! The coach staff were top notch . Everyone was so courteous and…read morefriendly. The seats are so comfortable. The meals and snacks were great. Vonlane is first class all the way!

I was excited to book with this company and called to confirm some booking details before…read morecompleting checkout. During the call, I asked if I could bring a car seat on the bus, and that's when the agent informed me that children under the age of 5 are not allowed to ride their service at all--even if a parent is present. This restriction is not clearly outlined on their website, and I only discovered it because I specifically asked. Policies like this should be stated upfront so families don't waste time planning a trip they can't take. Very disappointing experience. Families with young children should be aware of this rule before trying to book.