I came here to get the new metro card and to make sure my student discount applied to it. I been…read morehere before for a replacement and always have been treated kindly. It can take a bit if your someone getting a discounted fair (I had to transfer balances and a discount from the old Q card to the new one and it took almost 30 minutes) I highly suggest if you need a new Q card, to get it before the old ones phase out and your stuck waiting in line for hours on end.

This review is more for the Metro Lift service and the main building. If you did not know but…read moreHouston Metro has a service call Metro Lift, it is for people who can not drive or walk to the closet bus spot safely. And this service is like ride share app, where they will pick you at the door and drop you off at the door. If you have a wheeler or in wheeler, no problems, you will get you in the vehicle safely and secure you safely. You have to qualify for the service and you have to go through an interview at the main building in downtown. I really appreciation the Metro Lift as it let me be independent on going to places in Houston safely and not relying on family or friends all the time. The downtown main building is also the Downtown Transit Center. You can also buy your Metro Lift paper ticket here and get a new ID here.

Located very close to several of Houston's museums, therefore called the Museum District Station,…read moreit is a surface level station. It is a split station with separate platforms where the doors will open on the right. The stations are split, the only ones on opposite one-way parallel streets. Near the intersection with Binz Street, one is on Fannin Street for Southbound and the other on San Jacinto Street for Northbound. The station is on the Red Line between Hermann Park/Rice University (toward Fannin South) and Wheeler (toward Northline). It has the usual minimal cover from rain, audible and visual announcements of the next train, and automated ticket kiosks for purchasing a pass.

Ensemble serves a number of the local theaters and performing arts centers nearby as well as the…read moreEnsemble Theatre and the Houston Community College System's Central College campus. It is a surface level station on the Red Line, between Wheeler (towards Fannin South) and McGowen (towards Northline). It is a surface level station with a single island platform. It does have the usual audible and visual announcements of the next train as well as automated ticket vending kiosks.

Well, I must say I was surprised when the Metro guy said the metro was free tonight to go The…read moreRolling Stones concert at NRG stadium. No charge for the train ride or to park! What a bargain. And we didn't have to wait in the long traffic lines to park near the stadium either. All in all a great experience! Thanks Metro.

Being one of the cleanest rail stations is very much like being the prettiest troll at a troll…read morepageant. But, there's something still to be said about reaching for the stars, even if you are a station. Situated next to the huge Smith Lands parking lot (primarily for medical center visitors but used during the Rodeo, too), it faces a large apartment complex, which makes for convenient hops for those dwellers who also work in the medical center. The Texas Medical Center stops are either 2 or 3 stops on the northbound line from here. First one is TMC Dryden and second one is the Memorial Hermann Hospital/Zoo stop. If you're having a medical emergency, you could buy your $1.25 ticket, hop on, and stumble into the emergency room. Actually, for liability purposes, scratch that. Call 911 instead. Pro tip: If you have to pee while riding the rail, you can hop off at this stop, enter the Smith Lands parking lot gate, and follow the blue awning path to the shuttle bus stop. There are buildings on either side of the shuttle stop and both have clean air-conditioned bathrooms, complete with sinks, soap, and paper towels. You won't find a gem of knowledge like this in any Houston visitor center brochure. You're welcome.

Back again at my favorite outdoor space in Houston! Plenty of parking, great walking trail, and my…read morego to for outdoor walks and activities

Walking trail should be accessible. I didn't like how tree roots ruin the sidewalk but that's just…read morenature. Can't really fault it for doing what it is supposed to do. It's a great place to get your prom pictures taken or take a tourist out.

Megabus in Houston is a decent option when you just needed a cheap way to get to cities like Dallas…read moreor Austin. This bus was ok. They always smell off (like the faint smell of a bad toilet), but the seats were fairly clean. The main downside was the pickup location. It was hard to find, even with google maps. I ended up at the wrong bus stop at first. The stop itself was dirty and smelt worse than the bus. You get what you paid for!

The lite rail is horrible at night because it runs very slow and homeless people are more than…read moreusual doing the night times.It's frustrating doing the night's unless there's a Astro game are some other event or event's going on that it runs very well and up to speed. Thanks, for the slow ride.

I just went to a bus from dallas to Houston at 04/19/26 5:55 pm the driver was so rude from the…read morebeginning sehe yell at us and dont talk nicely even the whole passenger was really quiet it was the worst drive ever!!!!

I am a mother with five kids trying to get back home to family. We missed the Greyhound bus due to…read moreone of the kids being ill and they're refusing a refund or voucher to book another trip. I called and spoke to someone through their customer service line and she said there's nothing they can do. We are out of $699(I can provide booking proof). We're on a fixed income with social security and I'm disabled. This is completely unacceptable and downright disgusting and ridiculous to not provide any kind of compensation. I will exhaust every legal option to get my $699. This was my social security check!!!!!!! I am broke, stranded and out of my disability check because of them!!!!!!! THEY ARE THIEVES BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!

I don't mean to Rail on Houston like this, but we need an Undeground. We won't invest in it, and…read moreit's a tragedy, because serious cities around the world do subways, not light rail. Light rail is slower, more open to the elements (storms, heatwaves, which is 10 months a year in Houston), and just less fancy. As far as stations go, Preston is one of the nicer ones downtown. Clean, looks brand new, and gets you to a lot of top downtown destinations. Most people that ride without tickets don't get asked for tickets. Homeless people use this train for free 10,000 times a day. Just saying. (I ride with tickets. I'm just being honest)

I was excited to book with this company and called to confirm some booking details before…read morecompleting checkout. During the call, I asked if I could bring a car seat on the bus, and that's when the agent informed me that children under the age of 5 are not allowed to ride their service at all--even if a parent is present. This restriction is not clearly outlined on their website, and I only discovered it because I specifically asked. Policies like this should be stated upfront so families don't waste time planning a trip they can't take. Very disappointing experience. Families with young children should be aware of this rule before trying to book.

Traveling from Houston to Dallas for business has been one of my least favorite experiences as an…read moreadult. The drive on I-45 is boring, and flying takes as long as driving, despite the short flight, with the added hassle of security checks and delays. But have I ever considered taking the bus? Yes! I have researched some companies servicing that route, but I wasn't completely convinced about how safe, comfortable, and reliable they would be. I am grateful that my coworkers recommended Vonlane, a premium bus service that operates between Houston, Dallas, Austin, and San Antonio. The service is top-notch, more comfortable than flying, and includes complimentary meals, drinks, and snacks. They have a fleet of luxury buses with amenities such as free wifi, a restroom, and spacious leather seats. The prices are comparable to cheap flights, but the experience is more "refined", more enjoyable, and certainly more productive, especially for business travel. In my two trips so far, I have had no complaints except for a delay caused by a faulty audio system, which coincided with street repairs in front of the Hyatt Regency in downtown Houston (Vonlane's terminal). Passengers had to wait in the Houston heat with no shade for 30 minutes, leaving us sweaty by the time we boarded the bus. Despite this inconvenience, overall, my experience with Vonlane has been great.