Hector Chavarria sold me a 21ft Chaparral boat and it was one of the best customer service…read moreexperiences I have ever had. We drove across the country to pick it up so communication and timing throughout the process were essential. I could have not been happier with how Hector got everything taken care of. He would pick my calls even outside regular business hours. He even helped me out with the registration process after the purchase. I strongly recommend buying a boat through Hector at this location as it was tremendous quality of service and outstanding expertise.

I will start off by saying my experiences at Longshore have been both good and bad. Purchasing, was…read morea bit rocky due to under prepared salesmen at the Charleston Boat Show in 2020 (some promises were made that they simply couldn't keep). But we got past that. The follow-on scheduled maintenance periods were nice. Decent availability, and they were willing to work with my timing to get the boat in and out. Come time for real warranty work. My Robalo R242 had some bonding issues with the center console below the deck and the T-top was structurally failing because of it. Michael Callahan led me on from July 2022 to October 2022 telling me that the work would be covered under warranty blah blah blah. This is nearly 40 emails back and forth of me checking every week, him apologizing for the delay, rinse and repeat. Finally, in October, Michael kindly lets me know that he's doing me a favor by only making me pay $6200 for the repairs. I contacted Robalo, I spoke with the owner of Longshore (Chris is a really nice guy), and I made sure that the issue was confronted. Magically enough, the following week the boat was on a truck headed to Robalo's factory for WARRANTY work! While the boat was away, Michael wrote me out another quote of over $2000 for stuff that I mostly did myself BEFORE THE BOAT WENT IN because I got tired of waiting on Longshore to do it. (Like $300 to secure the foot rest that they improperly installed). The boat came back to Robalo January 18th, and the only things needing to be done were installation of the GPS (was also warranty), and gel coat repairs which would start within the "next few days". THIS WAS TOLD TO ME ON THE 18TH BY MICHAEL CALLAHAN. They broke the acrylic dashboard while installing the new GPS (Stuff happens, not too upset about it. Checks with the rest of my interactions with my amazing "Service Advisor" Michael). I send an email today to Michael to see what the status is, guess what!?!? Another apology for the delay and now, their gel coat guy is "having a personal problem" and will try to get to it early next week. I am completely baffled, and I'm absolutely disgusted with my "Service Advisor" and how this has been handled. Good luck at the boat show! Take your chances, take your luck, but for the love of all that is holy, don't take Michael Callahan as your Service Advisor at Longshore Boats.

We took our boat to Duncans for service. Because of delays along our route, we were late. The…read morepeople at Duncan's are very easy to work with. They helped us every step of the way. We are kind of novices.

We've been doing business with Duncan's for years and are always very pleased with our service. The…read morestaff is always very communicative, kind, and accommodating.

Captain Mark did not disappoint , my boat was in bad shape from sitting in the water for a month ,…read more Now it looks brand new , maybe even better , if you are looking to get some hull repair I give them a 10 out of 10.

I took my boat in for a little gel coat touch up. Mark called me and said that the color was too…read morelight. we ordered more and it was too dark. Mark and his team were really looking out for me They wanted a perfect match. After 4 different gal coats and weeks in his shop, actually in his way, because this was taking up space for weeks that he did not account for, they finished my boat to perfection. Mark was very patient and helped me search for the right gel coat. I definitely will use Mark, Tyler, and their guys again.

I purchased a Sportsman 232 Open boat with a 300hp Yamaha and Road King trailer and have been…read morethrilled with the boat and thrilled with the service provided. This was a major investment and you can be sure you are dealing with a customer focused company who you can trust. Thank you Milo Hanckel, Debbie and Ben in the service department.

I had a problem with w Yamaha Lower unit which was under warranty. Celeste and team were able to…read morework with Yamaha and have me fixed and back on the water in 3.5 days with a new lower unit. Amazing work. Thanks so much.

Customer service was great! Needed to get a part ordered and the process was smooth and stress free!read more

My experiences with Seel's Outboard goes back to the days I visited when I was a kid with my…read morefather. My dad trusted these people, they never did us wrong and you could always tell they had your best interests in mind. I recently needed some advice to service a part that is no longer made. They not only gave me great advice, but they actually gave me an old part from their inventory to help me make the repairs. This is a truly community oriented business and they will always have my business.

I called around and the big company just had an auto responder, couldnt get any human or answers…read more Had a little difficulty reaching Hamilton Autoglass Group but once I got them they were GREAT. They came by immediately the next morning, were efficient, friendly, and very polite. Seemed to know their stuff. Fixed the windshield on the spot. Very inexpensive. Super good job! Local business. I highly recommend them!

Butler Marine of Charleston on Savannah Highway on Johns Island is a great place to go for all…read morethings boats and marine accessories. They have a really good selection of different items available for a good value. The staff here is very friendly and knowledgeable. Good experience each time I have been here.

Bought boat 2016 In…read morewater 3 times - stopped working Had to b towed out 3 times New to boats Could of told me that in board r not popular in ocean water or that it's trouble some Now 2020 Had been sitting same place Wish they would take it back as a low cost smaller boat purchase

We bought the "Beyond" Model weeks ago from Bintelli. This is a $15,000 cart. It was supposed to…read morecome with a high end sound bar. They insisted we pay for entire cart up front despite the fact that the sound bar was on back order. We did. We trusted them. Big mistake. It's now been months since delivery of cart (without the soundbar). When I call the salesman (initial "J") all I get is lip service and excuses that the soundbar is still on back order. Probably not his fault but someone there should own this. Strangely the sales floor has literally dozens of golf carts with the soundbar installed. Maybe uninstall one of them and install it, as promised, on our cart? Be careful dealing with these folks. Don't make the mistake, as we did, of paying for something upfront that will not show up. So disappointed, so very disappointed.

The service department is unresponsive. I have left 5 voice mails and 5 emails about a problem I…read moream having with my 2023 Beyond and I can't get a response. This is my second Bintelli LSV and it will be my last.