I don't know what went on before, but I recently (2024) had a few dealings with them, and everyone…read morewas quite nice and pleasant to me. They are a bit overly cautious about late canceling for appointments, but that's understandable. But I had no problems with the desk staff over a few appointments and phone calls.

Upon arriving office staff in office shouting out names to patient wait room from down a hall way,…read morerather then coming into room to call people in. Had a consult with Dr Wilson for deviated septum, she had me immediately go in for a full hearing test inside a booth saying that I can have hearing problems due to tiftunnitis I have had all my life (never an issue) and not what I'm there for, then charged me as an an outpatient procedure. Ask a lot of questions before going here, per dawn the biller, I should have known better and said no to the doctor. Rude staff, they have no hesitation talking about patients in front of other patients. unauthorized billing to insurance, billed as an outpatient procedure! we will be reporting.

Absolutely worst experience Ive had this far with healthcare in the states, and that is saying a…read morelot. Why is it so hard for the medical industry to give a flying you know what about their patients? I had to take time away from work just to make the appointment. I got there and waited at least 60 minutes (appointment was scheduled I thought?) until I finally asked when the doctor could see me. The lady behind the desk was not only useless but had one of those "I know better than you" attitudes, and she pointed me to another useless person who, after asking politely what position I was in line responded with "I haven't even put you in the system yet". I simply got up and left after that. If you want to go to a practice that at least pretends to give a rats @$$ about you then steer clear away from this place. Im almost glad I didn't see the doctor and Im pretty sure after experiencing what I experienced I most certainly dodged a bullet.

Love her !! Everything went well she explained to my…read morehusband about Diabeties ! Was very helpful very pleasant !!if I have any questions or need help with anything I just text her and she answers me pretty quickly !!

I've met with this Dr a few times this year. For my next to last appt, I had to wait 45 minutes…read more(after my scheduled appointment time), because she arrived late to the office. There was no apology. Also, no one in the office let me know what was going on. So I had to wait in a small exam room until she finally arrived. Then for my last appointment, after waiting 15 -20 minutes, I asked the staff if the Dr was in the office. They informed she had not arrived yet. So I told them I was not going to wait like I did last time......and I left. Needless to say I'm going to see another Dr..... P.S. It was funny that there is a big notice on the receptionist wall saying there will be a $50 charge if you don't show up for an appointment without at least a 48-hour notice. This is hilarious.