Thanks for the heater service couldn't have gone through it without y'all, it was reliable and the hot water is running well , done a good job . It's was a pleasure to collaborate with you and hope you guys have a great day. Thank you so much for the help around here! read more

On Thursday morning I woke up to a cold shower, so I browse through yelp hoping to get someone to fix this issue amid the corona virus pandemic. When I called the person on the phone was helpful and immediately scheduled a plumber to come out. The plumber, Shawn comes and was very respectful to have on a mask and keep his distance because of COVID. He got everything up and running in no time and the cost was reasonable. I would definitely use them again if i have another problem with my water heater. read more

Back in May, I began having trouble with my hot water heater. I did some research online and figured it must be a problem with the pilot light. A co-worker of mine recommended Zimp water heaters to me and I couldn't be happier or more impressed with them!!! Not only do they come out during the holiday weekends but they don't charge extra. Luke was super personable and very professional. He was able to help fix the problem in no time at all!! So glad I found them and have hot water again! Thank you for your amazing service. You will not be disappointed when using them!! read more

What's worse than having your hot water heater clunk out while you're cooking? You just wait and wait for the water to warm up, and nothing. Then you realize all the other things you'll need hot water for (hey, I like my showers). I found Zimp Water heaters. They're friendly, affable in that familial, they understand your emergency kind of way. Unfortunately I can't remember the receptionist that took my call. She was extremely patient and conscientious with me and my lack of knowledge about how water heaters work and getting all the details needed so I would get the repair I needed. She set an appointment for Sean to come out. I was extremely worried about the cost, but she said if I emailed pictures of areas of concern it would help them get a more accurate estimate. Sean was in and out in 20 minutes, and I was back in the wonderful world of hot water in a jiffy. read more

My family of 5 is very busy, and multiple of us work from home. So when we all realized one day that our hot water wasn't working, this was a huge problem for us. When I called Zimp Water Heaters, they were extremely helpful and efficient in addressing this issue. They scheduled with us very quickly, and were very considerate of our busy schedule. Luke explained exactly everything it would take to replace the water heater and the estimated cost. Within only a couple days, we had a brand new water heater installed in our home. They were very helpful and had the old one removed with ease and taken away. Even the area of the water heater was cleaned afterward which I wasn't expecting, which was a pleasant surprise. To me this is a top of the line company and everything you could want when looking for plumbing and water heater repair issues. They're fast, reliable, knowledgeable, and a very professional group of individuals. Everyone involved in the process was fantastic. read more

These guys came through for me. I thought I was gonna go thru a whole weekend without hot water. They helped me out on a Friday night and I was definitely going to need a shower cause that's usually my lovemaking day of the week and you know how that can get messy. Anyways, I didn't even know about tankless water heaters. They explained to me how it worked and they lived up to their potential just like the yelp reviews said and took care of it for me. My hot water works again and I don't have to take cold showers like they used to do in Sparta. Thanks zimp water heater guys! read more

Zimp Water Heaters is definitely the place you should be calling when you need your water heater repaired! I was sold after looking through all of their great reviews and my experience was no different! When I called they scheduled me for that night. Originally the plumber said he was just going to look and come back to fix it the next morning. I ended up getting very lucky because he said he had the part I needed on the truck and he could fix it that night. He repaired my water heater in about 45 minutes and it was awesome! I was super happy relieved I didn't have to go without water for long and the time and effort he put in. He took everything out that he brought in and was super clean which I appreciated a ton! They have awesome customer service, hard working plumbers and overall charged a good price. I would recommend them to anyone it was just a great experience. read more

They were out to my house multiple times for this project and they did a great job. Even though the job was originally only suppose to take one day it ended up needing some more work. I really appreciate them taking the time to look at the little details and fixing everything. Both times their plumbers came over they showed up on time and did a great job. The first day they took out my old water heater and walked me through everything so I understood what needed to be done. The second day they installed my new water heater with no issues. Regardless of the job taking longer than expected they were professional, apologetic and nothing but great! I'm really happy I chose to use Zimp. I highly recommend them for your water heater needs, repairs or just a new water heater all together! read more

Zimp Water Heaters did an excellent job when it came to repairing my water heater. I called them to get a quote and promptly received a call back from one of the techs. He gave me a very accurate estimate, after I sent him the photos of my water heater he was able to send an exact quote which was very nice. Ryan arrived on time and made a great first impression on me. Not only was he polite but he got straight to work on my water heater. He did the repair in under an hour and maintained good continuous communication during the repair. He offered a few different parts and things for a little extra but I politely declined. I was glad he offered them to me though. They are definitely a professional business. I will use them again down the road if I need to. read more

I feel like 5 star reviews are not to be taken lightly. They really put forth the effort and went above and beyond normal customer service. These plumbers proved themselves worthy of a 5 star review and I would give them more if Yelp would allow it. Their plumber Bobby replaced my super old water heater. I got lucky and I just so happened to move into an older home, but the water heater was old and gave up on me. Bobby was very knowledgeable and made sure everything was perfect when he installed the new tank. I really appreciated his quick responses over texts and phone calls. He didn't charge me as much as he said he would since the job was a bit easier than I led him on to be. They are great workers at Zimp Water Heaters. I'm lucky I got in on such short notice with a such a trustworthy company. read more

I'm really happy with the experience. My water heater needed a few repairs and they put me on the schedule as soon as they could. Their staff knows what customer service is too. Their was some confusion the payment and how much I owed when their technician was at my house. The manager just forgot to tell the technician the final price but once I called in and talked to the manager again he apologized and gave me a refund right away. I will use them again if I have hot water problems. read more

Called around 4pm on a Tuesday and they called me back shortly after around 4:30. They sent out Luke who was in the area and able to come look at my water heater the same day.  An easy fix made for a cheap repair. Glad they sent out Luke since he knew what he was doing. He was very friendly and professional as well. If you're looking for a company who won't rip you off these are your guys. read more

They helped me within 2 hours of calling. They came to repair my water heater and only took about 30 minutes max to get it back up and running. They were extremely helpful and didn't try to cheat me out of more money. Other places i called were booked for the day so Im got lucky with these guys. Fast service and friendliness make them 5 stars for sure. read more

These guys were awesome. I can't tell you how helpful and polite they were! I seriously had no clue what to do when my water heater quit working. I tried turning on the hot water in all areas of my house but absolutely nothing was working. Finally when I decided I needed someone's help, I found these guys through Yelp and read their awesome reviews. They answered right away, they got me an appointment right away and even when their plumber was here that went by super fast too. I thought it was going to be a headache trying to find someone who was good with water heaters but I lucked out. If you're searching for someone who can get you in fast, do the job right, and help you out then make sure to call Zimp! I'm still in shock with how fast my water heater got turned back on. Thanks again for the super fast service! read more

Extremely grateful they had an appointment available. I called THREE yes three other places and ALL three were busy that day. Well, fourth time was a charm and they were able to schedule me. Sean helped repair my water heater. Overall wonderful customer service and you could tell he was experienced and knowledgeable. My water heater has been working like a charm ever since. Highly recommend! read more

I had to book an appointment asap when I turned on the faucet and couldn't get any hot water. Even trying to turn on the shower I still got nothing. Their service is on point with getting you in fast and getting exactly what you want. After researching a ton of different places, I decided to contact Zimp. I kept reading all the amazing things about this place and figured they had to be good! No hassle, no crazy questions...all I had to do was send over a few photos and they gave me an appointment and a price. They got it repaired no problem. Easiest process ever. read more

I had someone recommend them to me when I posted on social media asking who to go to when my hot water heater needed a repair. I actually had 2 different people tell me to use Zimp Water Heaters. I gave them a call shortly after talking to these people and they got me all set up for an appointment for later that evening. They give free estimates over text messages so be sure to utilize that. Their price was really reasonable and I just wanted my hot water to work again, so I made my appointment with them. The plumber was super nice (sorry I can't remember the guy's name) and made the the repair seem like a total piece of cake. He mentioned he's been doing this for as long as he remembers. If you're looking for a good company to help with your water heater repair, definitely make sure to call them! read more

Ryan was really awesome. Since I didn't have hot water and I've never dealt with this kind of thing before, I had a lot of questions and concerns. Every question I had he explained to me in detail and made sure I understood. He also explained everything to me in a way that made sense and he wasn't too technical. He arrived to his appointment on time and had a great demeanor to him. Sometimes it can be weird when a stranger is in your house but I didn't feel this way at all with him. He got my water heater working again and he said it should be able to go for at least another few years or so. Overall, it was a great experience and I would recommend them. read more

Yassss!! Fabulous job done by these plumbers. They repaired two different parts to get my water heater working again. They were fast, convenient and friendly. They also gave me a good vibe. They are just wonderful I highly recommend them for getting your water heater repaired! read more

Amazing service and experience! I'm not good at remembering names but the woman who answered the phone was very pleasant. She offered to help in anyway she could and made sure to get all my information. When I told her I needed a plumber to call me before a certain time she would make sure to have them call in the right timeframe. The tech came in on the time scheduled and repaired my water heater by fixing the pilot light. He answered all my questions and got everything done quickly. 5 star experience. read more

They repaired my water heater. They were prompt, professional and cool. Normally I don't write reviews but made an exception for them. They get the job done and charge decent prices. read more

About a week ago I woke up and started my normal routine. For me this begins with a nice hot shower, but unfortunately the water for some reason, was not getting hot. I had heard of these guys from my trusty neighbor months earlier when he was having similar trouble so I decided to do a google search for contact information. I called and got an appointment the following day. Ryan came by as promised and took a look at my water heater. He informed me that only needed to have the pilot light repaired but that if I desired he would give me a great deal on a new water heater as mine was getting a little old. I greatly respected being given an option on how to handle the problem and didn't feel pressured or like I was being talked into a purchase I wasn't ready for. I decided on having the light fixed, which Ryan did an amazing job of in my humble opinion, saving me a lot of money. I will have to get the water heater replaced eventually and am pleased to say that I have no doubt about who to purchase it from as well as have installed when the time comes. read more

Their service and plumbers are on point. They scheduled me into a crammed schedule since I didn't have any hot water. Thankfully, I only had to do a small repair. I got my pilot light replaced. Fortunately, they don't scam their customers like most places and all of their prices are fair. They also quote you over the phone which is great too. Awesome experience for sure. A+ read more

Zimp water heaters gets 5 stars cause they had same DAY appointments available. Most of the other places I called around too were busy to even get me in any time soon or weren't even willing to try.. Thanks for turning my hot water back on and repairing the thermostat! The plumber even turned the temp back to my correct settings! Thanks again, definitely will recommend to any friends or family! read more

Ryan came out and replaced our 50 gallon water heater. He did a good job. I like that the company took away the old tank at no extra cost. They were a little pricey but they did the job right which is what I wanted. read more

I called another plumbing place before these guys. They were so impatient and mean! I was so happy when I got a hold of Zimp water heaters. The guy on the phone walked me through where the information was on the water heater and was REALLY patient. I got my water heater repaired by them the next day and everything been working amazing! They are the best! Steer clear from any other plumbing places! read more

Ryan was awesome! I called about a plumbing problem that I thought they could help me with but he let me know that they cater to strictly water heaters. He talked with me for a long time about the plumbing issue I was having and gave me a heads up about making sure a plumber only charges me for a general price range. He referred a great company to me and I liked them as well. Thank you Ryan!! read more

they are really willing to come out on short notice. when we called in later in the evening..they didn't have any trouble coming to check it out since our place was on the way home from one of their plumbers. they fixed it right then and there when they showed up. i wouldn't trust someone anyone but them doing this. not exactly sure what they did but i do know that they repaired it fast and effortlessly. read more

Excellent service! Shawn was incredibly polite and helpful. Beyond that, he works very clean. I've had some bad experiences with plumbers who clearly didn't care about the quality of their work and I'm someone who appreciates craftsmanship and attention to detail. Seriously, thank you for your help and I will absolutely be calling you next time! read more

Overall Zimp Water Heaters did a great job. They arrived on time. They also made my appointment in the same day I called even though it was going over their normal hours which was really convenient. Their management does a good job treating their customers with care!! read more

Wasn't exactly sure where to start looking when my hot water turned cold and I couldn't figure out how to get it start working again . It's winter , you all know I'm not going to live without hot water . But also as a 20 year old .. I know nothing about water heaters . So I decide to go to Yelp and saw the good reviews with Zimp and just bit the bullet and called . Sean helped me out, gave me prices and gave me a few possibilities of what the problem could be . I sent over photos of the heater and he told what was wrong and gave me an upfront price. Real straightforward , suuuuuper appreciated . I got lucky and it was a small part to fix and so the cost was a lot less than I thought it was going to be . Sean was also super nice when he came to my place and I didn't feel naive or foolish at all like some male professionals make younger women feel . He was just super informative and helpful. I'm happy that my first experience when it came to dealing with water heaters was easy and not stressful . :) read more