Spot Free HVAC was our top choice, from their great reviews, detailed evaluation, and helpful…read moreno-pressure suggestions. The quoted price for a two-head unit with external pump was in line or lower than the competing bids, backed by an extended multi-year warranty as Mitsubishi Diamond Certified installers. Heat pumps installed alongside existing central air is not an uncommon request, but we had a great conversation with Brook on how we might update to a more modern system in the future, given our original(!) furnace's age. Side questions for him aside, we had a thoughtfully sized system outlined and quoted within a day, and scheduled within two weeks. Our experience with the installation was similarly great, with the team arriving promptly as scheduled and taking the care to put on shoe coverings moving through the house. Everyone was polite and efficient, bringing the plan to life and bringing us in early when there were onsite decisions to be made in our unique spaces. When an issue arose on the cooling not blowing as cold as we had expected, they were quick to assist with troubleshooting, and had it fully remediating within the week. Permits are still pending due to the Oakland backlog, but their lead electrician will also be onsite during the inspection process so I have no worries there. While our immediate need during the heat wave this Spring was cooling our living spaces, I have full confidence that whenever we go to multizone heating and cooling, Spot Free will be our go-to experts!

Very easy to communicate with and book a quote. I received 3 quotes for our HVAC work:…read more- Spot Free: $21K - Vendor we used: $23K - Another vendor who we used before and were happy with but increased their pricing recently: $32K We decided not to go with Spot Free for 2 reasons. First, the heat pump brand was changed in the quote to one that we did not want (Carrier). We were replacing it due to leakage of carbon monoxide. This is obviously a safety concern for us, but also a peace of mind issue. We had discussed using Carrier at the site visit, but I was adamant to avoid it. Second, Brook mentioned that there was a manufacturer's recall on our existing 1-year old Mitsubishi heat pump (we have 2 zones with 2 separate units) and that we should pay him out of pocket to fix it. I was confused, because we received no information regarding a recall and typical costs associated with a recall are not paid by the customer. Furthermore, we hadn't experienced any issues and we're still within the warranty period from the manufacturer and installer. Brook said he had been processing a lot of recalls on units he installed and Mitsubishi was slow to send parts so it's easier to pay him directly for the repair. I contacted the original installer, who we had a very positive experience with initially, and they said there was no recall. I also looked online and couldn't find any information regarding a recall.

Incredible service and quality. We had an emergency with our old water heater which they…read moreaccommodated and scheduled work to get us up and running as quick as possible while scheduling longer term fixes. Could not be more happy with the quality of the installation and finish work.

Rude, inconsiderate. Staff will yell at you. I would consider other, more professional plumbers.read more

We've had such a great experience with Bay Energy Heating & Air over the years. They originally…read moreinstalled our AC unit about four years ago, and everything from that experience to now has been consistently positive. We recently had an issue where our AC wasn't turning on, which ended up being caused by unrelated work that had been done at our home -- not an issue with their installation or equipment. Even so, they were incredibly responsive and helpful in getting everything sorted out. Scheduling was seamless, and Adkins was great as always -- communicative, reliable, and easy to work with. Juan, the technician who came out, was also fantastic -- knowledgeable, efficient, and made sure everything was working properly before leaving. We really appreciate the level of service and care they provide and would absolutely recommend them without hesitation.

I'd like to install an AC system. The owner came and evaluated the system in my home. Everything…read moreseemed ok..However, he never called back or emailed back. I called the office several times but no one picked up. It has been more than one month now and nothing is happening.

I reached out on Yelp for some help with swapping out my old furnace gas connector, and Adam…read moreresponded very quickly. He was able to come out just a few days later, and fixed everything and waked me through what he was doing, including adding a new shut off value and sediment trap. His quote was very good, and work quality was great. I will be calling Adam again for all my future HVAC needs!

Adam and his brother were wonderful. We needed a new condensate pump for our furnace. They felt to…read moreus like old school down to earth and honest. They were prompt, courteous and respectful. We highly recommend their services. E and N

I originally was going to replace my outdoor ac unit…read more After meeting with them and reviewing my options, I opted to replace my existing AC and gas furnace with a new full electric heat pump system as gas furnaces are getting phased out in 2030 in California. The estimate appointment, equipment procurement , and install was a breeze with a quick turnaround. Angel (the owner) was very helpful, answered every single question I had, and work through the estimate with me to make sure it worked with my budget. Once the equipment was at their shop, it only took 1 day for them to get started and completed the job in only two days, on time and on budget! I truly recommend their services

Angel and his team did a whole home mini split system for me…read more It is comprised of a 4 zone unit for the bedrooms and then a large single zone unit on the other side of the house for the kitchen great room. All of the bedroom units are flush mounted in the ceiling and look great. Angel was very professional and prompt during the quoting process. He managed procurement of the Mitsubishi system and then was very accommodating of our moving schedule based on other less reliable trades at the house. He was absolutely the most reliable and best communicating tradesperson that I have worked during my recent remodels. His team always showed up on time and did great quality work. I would highly recommend Velasco to anyone looking for an HVAC contractor. Great quality professional work at a very reasonable rate.

Installation of Google Nest thermostat: I have had the pleasure of working with Sergio 3 times in…read morethe last 8 months. He has installed two Google Nest thermostats and serviced my air conditioning unit. I also had the pleasure of working with Austin. Austin and Sergio are great and because of them and their professionalism, timeliness, care, I highly recommend Comfy. I originally contacted them because my neighbors had a new air conditioner installed in their home and met with other HVAC companies and chose Comfy in the end. They are pleased and so am I.

Horrible service and extremely irresponsible! Stay away from them. We hired them to get heatpump…read moreinstalled. They came in time, took the entire day. But next day itself the vent covers fell off and the electricity in our house has become unstable. Everytime we turn on the ac, the lights start flickering. We called them multiple times to come and install the vent covers and check the electrical setting and no response whatsoever. Would not recommend, stay away!!

I received exceptional service from Air Flow Pros during what could have been a very dangerous…read moresituation. On the coldest night of the winter, my carbon monoxide alarm went off. Later that evening, PG&E confirmed that our furnace had failed and was releasing carbon monoxide into our home. The next morning, I began calling HVAC contractors. None of the nine companies I contacted could help for at least a week. Fortunately, a friend from my daughter's school referred me to Jose. He answered on the second ring, immediately understood the issue, and told me his Vice President would be at my house within the hour. Just 30 minutes later, Rudy arrived and quickly confirmed the diagnosis with his equipment. Jose immediately recognized the urgency of the situation. Not only were we without heat in freezing temperatures, but our family was also at risk of further carbon monoxide exposure. By 5:00 p.m. that same day, Air Flow Pros had sourced and delivered a new furnace, assembled a six-person crew, and begun removing the old unit. By 8:00 p.m., the new furnace was professionally installed, the work area was spotless, and our home was once again warm and safe. The service was truly outstanding. Air Flow Pros delivered a high-quality product at a fair price and completed the entire job within eight hours of my initial call. I couldn't be happier and would recommend them without hesitation.

Jose came out to look at an AC unit that has been leaking refrigerant over the past 2 seasons. The…read moreissue was diagnosed quickly and they were able to return just a couple days later to install a new refrigerant line. The new refrigerant line install looks very clean and inconspicuous against the side of the house (I couldn't even tell it was there without Jose sending me photos later on of where it was placed). The AC works like new, and the quote was very reasonable for the amount of work that was involved. Will definitely contact Air Flow Pros in the future for other jobs. Thanks Jose!

We had a great experience with Breathable Inc. for our air duct cleaning, air vent cleaning, and…read morefurnace cleaning. The team was professional, thorough, and took the time to make sure everything was properly cleaned and serviced. They did a great job cleaning out the ducts and vents and servicing the furnace. We appreciated their attention to detail and the care they took throughout the entire process. They were also helpful in answering our questions and explaining what they were doing. Overall, we're very happy with the service and feel much better knowing our HVAC system and air ducts have been properly cleaned. I would definitely recommend Breathable Inc. to anyone looking for professional air duct, vent, and furnace cleaning services. Great service from start to finish!

Alex helped airduct cleaning my new place in San Ramon. They arrived on time. Covered areas so that…read moredirt does not spread. They cleaned it very well. They let me know about the health of the system and what extra precautions I can take. They are very professional and I would highly recommend them. Nir, the owner is very professional, has clear communication. He had a pdf of the service they would provide. He answered all of my questions on time and very well. The pricing was also fair as well.