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    Excalibur Rooter and Plumbing

    4.9 (82 reviews)
    Closed 7:00 am - 10:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Excalibur Rooter and Plumbing

    Bathtub repair

    Drain installation

    Drain repair

    22 More Services

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower repair

    Sump pump installation

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Excalibur Rooter and Plumbing Photos

    Recommended Reviews - Excalibur Rooter and Plumbing

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    Reviews With Photos

    Jade L.

    I've been stressing trying to find a good reliable plumber. Long story short, my go to plumber who I usually hire to do minor things said my sewer lateral may be broken or cracked because they had to unclog the clean out and their drain snake got stuck. They recommend me find another plumber to get it fixed asap since he does not do sewer replacements. My plumber gave me a company name/info he knows that could do it and I was a bit relieved but... Unfortunately the recommended business has poor communication and I felt left in the dark. I was losing hope until I reached out to Luis at Excalibur. This is also why you should always get multiple quotes. There was some minor yelp communication hiccup but Luis was able to follow up with an appointment. Luis even communicated with me after hours! Communication is key with a lot of business and if they have that, it is 5 stars in my book. After scheduling an appointment for an estimate, Felix came out and ran a camera down the clean out. They found three areas that needed repair and my heart sank! The other businesses I reached out to didn't even bother to schedule an appointment around the time I am available so we can talk about options and what we should do. I reached out to Luis after Felix did the inspection and Luis sent me the proposal the next day highlighting what needs to be done and the cost. I paid what was quoted as well. They are very honest about the options and they also will take care of the permits with the city so you don't have to worry about anything else. I asked if they could start the project on a certain day which they were very accommodating. Felix came back out a week later to mark the lines and let me know their plans. The communication is amazing! The day of the project, Luis and his team started around 8AM and they completed by 5PM. The city inspector came out to do the inspection before they completed the job. Once everything was inspected, they finished off by pouring the concrete. The current clean out I had is no longer usable and they installed a new clean out at near the bathroom. They noted that I wouldn't really need to worry about any more clogs because the entire sewer line is replaced. Which is honestly amazing. I do recommend someone being home when they do the projects. Only downside is that you cannot use any "plumbing" while they work on the sewer like faucet, toilet, shower, etc... They needed access to some electrical and access to areas that are fenced/gated off. If I have big plumbing jobs in the future, I would definitely use Excalibur again. Quick responses and very competitive pricing.

    New tankless gas water heater with new connections.

    My tankless water heater died abruptly on Christmas Eve. I had a house full of out-of-town guests so was especially anxious to have this repaired quickly. Felix from Excalibur contacted me through Yelp's request service, and he came to my house right away and was able to locate and replace my ancient water heater with its modern equivalent that same day. The piping configuration had changed, and he needed to re-work this, but this was done beautifully. He explained the work needed and was very professional. The price, I believe, was fair. This was my small Christmas miracle. I cannot recommend Felix and his crew at Excalibur more highly. Thank you, Felix, Luis, and your whole crew!

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    5 months ago

    Great service, super responsive and came next day on a weekend to fix a leaky toilet. Would highly recommend Luis.

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    10 months ago

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    1 year ago

    Reasonable rate, work well done and quick. Provide various reasonable alternative solutions. Luis and his crew is very professional.

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    1 year ago

    Quick and professional. I would hire him again. Good communication. Did everything we wanted and expected

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    3 years ago

    Business owner information

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    Luis A.

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    2 years ago

    Luis was very punctual and did a great job..Would highly recommend them..They did a thorough job

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    3 years ago

    Luis was quick and knowledgeable. He and his staff are polite and explain to us clearly what happened to our bathroom backflow issue.

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    2 years ago

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    Luis A.

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    Page 1 of 3

    Excalibur Rooter and Plumbing Reviews in Other Languages

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    Review Highlights - Excalibur Rooter and Plumbing

    Luis and his men came to finish a bathroom job that a contractor had messed up.

    Mentioned in 46 reviews

    Read more highlights

    Plumbing Guys

    Plumbing Guys

    4.6
    (93 reviews)

    We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

    A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

    Star Rooter & Plumbing

    Star Rooter & Plumbing

    4.5
    (401 reviews)

    Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

    Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

    Excalibur Rooter and Plumbing - plumbing - Updated June 2026

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