Excalibur Rooter and Plumbing

(539 reviews)

APLUS? You mean APLUS PLUS PLUS and some more PLUS. Never needed plumber in my life but main hot…read morevalve is insanely hot and hub said nope I agreed. I sent out 15 requests. Yes I do that lol. I need to weed out companies because I'm not dealing with issues later if I can help it. One guy asked "when you wanna do that" but who talks like that to brand new customer lol I was like nah. Another company claimed to be "affordable" but price didn't add up. Anyway James responded professionally with an ETA. I said ok. He arrived swiftly with two other gentlemen. Regret I didn't catch all names but they were very respectful and friendly. Valve part things were replaced. Forget actual terms I think tee and nipple I don't know I'm not plumber. I do know there is no leak at all. I was happy.

Prompt, affordable and always available! We found them in Yelp and after reading many reviews we…read moredecided on APLUS. We're glad we did!

Leo's Plumbing Repair

(366 reviews)

Leo was very responsive to my project inquiry and provided a very fair estimate based on my…read moredetails. Once on site to review the job he was able to confirm the price and complete the work right away. For smaller repairs he comes prepared with materials and tools in his truck! Great to deal with, honest and friendly. Highly recommend!

Over the past 5 years I've had Leo's Plumbing out to do various repair work, the last time being…read moreyesterday. They are always responsive, efficient, reasonably priced, and do great work. Highly recommended.

Save Plumbing

(352 reviews)

Wally came to our rescue yesterday when we had a mishap with the washer delivery which ended up…read morewith a broken water connection and water leak. Thank you Wally for your prompt service and help. No more leaks and it looks pretty nice too!

I asked them about the installation of a new toilet. They answered me quickly, even on weekend,…read morewhich was very important for me, as it was urgent matter. Work was done fast, clean and explained my questions. The communication was very friendly.

Blue Shark Rooter And Plumbing

(86 reviews)

Jose came within a few hrs of my calling about an emergency, worked swiftly and expertly, and was…read moreincredibly professional and kind.

I called a few Plumbers. Jose gave me a great price! He's…read morehonest, humble, sincere and doesn't play games! He will be Retuning to do another job for me. Jose speaks English y español. Muchas gracias José por su honestidad y humildad. No REGRETS!!!!! Give him a call 10

Plumbing Connection

(471 reviews)

Neri arrived at scheduled time. Finished the job the job quick. Cleaned after. The price was very…read morereasonable. CALL PLUMBING CONNECTION FIRST!

Great person, worked with Mr. Khan, very attentive to detail. He spotted issues, and was able to…read moreresolve, as well as suggest a reasonable follow up. Essentially trustworthy in my opinon, and that is the highest need I feel a business needs.

Plumbing Guys

4.6

(93 reviews)

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

Star Rooter & Plumbing

4.5

(401 reviews)

Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

AAA Affordable Plumbing & Trenchless Sewer

(1.1k reviews)

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

STOP! Don't look any further. If you need a plumber Khan is 1,000% your guy! I'm so blessed to call…read morehim "MY" plumber. There has NEVER been a time when I called him for something urgent that he hasn't found time to help me. His work is PERFECT and he's one of the most honest tradesmen I know. So thankful for Khan and his team. I've used him for a decade and wouldn't think of trying anyone else. THANK YOU Khan for bailing me out today. You're such a blessing to the Tri-City community.

Wave Plumbing & Heating

(11 reviews)

Fareed was very responsive and managed to clear my clogged kitchen drain. He came highly…read morerecommended and the results speak for themselves. I will be calling him with any plumbing problems I have in the future!

Fantastic service and expertise, without any pressure to upsell…read more Came by after hours efficiently cleared my main drain line. I appreciated how simple it was to reach a plumber. Same-day service with excellent communication. They provided a quote before starting the repair. -JPorter

JC Green Plumbing

(318 reviews)

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

Responsive and on time! Jesus took time to explain the details about the job (water heater) and…read morewhat was needed. The technicians were friendly and an able to troubleshoot an unexpected issue that came up. Price was comparable or better than other quotes that I received. I'd use them again!

Water Heaters Only

(5 reviews)

Cold showers are not a favorite pass time at our home. Thankfully WHO, just a call away, sent out…read moreLonnie & LJ to replace parts that no longer worked on the water heater. They arrived on time, were courteous, professional and nice to deal with. I Strongly recommended WHO. Great value! Fair prices, quality parts, expedient response, good people!

The Service Was Beyond Excellent... Their Service Tech Was…read moreTop Of The Line A True Professional Kevin West

Same Day Air Conditioning & Heating

4.6

(866 reviews)

I had my heating and AC unit replaced by Same Day air conditioning and heating Both of my old…read moreunits were made in the late 80's, so it was time. From ordering, scheduling, to install, all was easy with Same Day. Plus, a great price on quality equipment. I love my new system. Quiet, efficient, and they use a small amount of power/gas compared to my old units. How could you not be happy??? I highly recommend SDACH for any repair or install of your AC and heating unit.

**Public Service announcement** American Home shield…read moreinsurance and their subcontractor MS Services INC. DBA Same day HVAC services, paid one visit to my home to fix my furnace, which he described as plugging in the unit and turning on the gas, which was confirmed by the tech I haired that no one opened the unit to trouble shoot anything. On multiple occasions the technician called me stating "you just want a new furnace right"? I told him well yes if my current furnace could not be fixed. He then asked my wife the same thing before ever even looking at the furnace. Once he looked at the furnace he said he would fix it temporarily but get me the quote for the new unit. I was originally told $5246 then when I called the company the owner/GM told me oh you wanted us to run it through your insurance? Well I'll let them know we went out twice so they understand it needs replacement. I was confused at first so I was finally able to get a hold of a friend to come look at it that does HVAC and he said this unit is very clean internally and it's a capacitor and a small clog in the vacuum pump. It ended up being a $250 fix and told me I shouldn't have an issue with it for 5-7 yrs. I then receive an amended quote letting me know the replacement would be $3700. I have of course canceled them and requested a refund. If you are in the market stay clear of this company and their sub contractor. MS Services INC. DBA Same day air conditioning.

Plumbing Connection

(471 reviews)

Neri arrived at scheduled time. Finished the job the job quick. Cleaned after. The price was very…read morereasonable. CALL PLUMBING CONNECTION FIRST!

Great person, worked with Mr. Khan, very attentive to detail. He spotted issues, and was able to…read moreresolve, as well as suggest a reasonable follow up. Essentially trustworthy in my opinon, and that is the highest need I feel a business needs.

Artisan Air Heating and Cooling

(170 reviews)

Cody was excellent to work with. He quoted us an honest and fair price. His communication was…read moretimely and caring. We really felt like the entire crew took care of our needs and made sure everything was right before , during , and after the job. The crew was respectful, clean, and took the time to walk us through any concerns or information. We ended up getting both heating and ac system replaced. They were finished in a couple days. We felt like we could trust them and their work.

Cody and team were very knowledgeable and did a great job. Definitely would recommend them for any…read moreof your projects.

Advanced Air Solutions

4.6

(73 reviews)

TL;DR We got ghosted and the job isn't done. $375 gone…read more Reached out for a washer repair. Initially, very responsive and came the next day to do an assessment and repair. He found (what he thought at the time) was the issue, got the parts, and repaired it in 4 hours. We thought everything was good and paid $375 for the repair. We ran the washer later that night and found there was still an issue. We reached back out and he said he'd come back the next day after his other jobs. Communication started lagging here. He initially told us he'd come between 4-6, but didn't say anything til 6:30. Came ~7pm and worked on the washer again. About 1.5 hours later, found another issue and said he'd come back Monday. On Monday, I reached back out and he wasn't super responsive. Heard back that he was at the store getting the part and that's the last we heard from him. We've reached out several times via text, Yelp, and phone call. We've left multiple messages and he's completely ghosted us. I should've done more digging into his past bad reviews, because this is consistent with those. I recommend finding someone else. It's not worth the chance of not getting your appliance fixed AND being out money. We could've just bought a new washer at this point.

I was assigned them by my home warranty company Aug end. Service technician came out promptly and…read morecharged me the service recall fee and diagnosed the problem with my appliance. He mentioned I need to change a part and he was going to submit the order invoice with my home warranty for them to approve. Upon approval, he went ahead and ordered the part beginning of Sep. Since then, the company has not given me an update although initially before ordering the part, they mentioned it should be delivered in less than a week. I have tried calling and reaching out to them over messages, the phone number listed is always switched off and they never reply back. The last thing as a customer you would want is pay these guys and wait for a part and they vanish completely. It's been over 3 weeks and I still have no communication from them. Very unprofessional. Would proceed with a diff service technician at this point as the job could be easily done in 3-4 days turn around time. Sorry ! Update 2: Based on the review feedback from Mark, if there is any delay in parts order, I think it is basic sense to inform the Home warranty company (who gave the service technician vendor the job) as well as the customer with a more accurate timeline. During the time of charging the service fee for diagnostics, it was mentioned the part should be delivered in less than a week. If this was completely off, an immediate timely update would be appreciated. Last, I am not sure how a business runs when they are not reachable on the phone ever, nor any correspondence through messages. Sorry! That's not at all an average customer experience, let aside a good experience.

JMV Tree Service

(528 reviews)

Professional hardworking crew. Jonathan is a highly capable PM with a great team. They were a…read morepleasure to work with and I would most definitely hire them again.

Had a great experience with JVM removing couple trees from my backyard…read more Very thorough and professional work done .

Hayward Auto Care

4.2

(249 reviews)

Ken was very accommodating in squeezing in our pre-purchase car inspection same day I called…read more Best of all they're open Sunday's! A small gem located in Hayward's auto sales row. Thanks Ken and Wendy!

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

Pro Attic Restoration

(324 reviews)

They were easy to communicate with from start to finish and on time…read more They even came back within 48 hours of a phone call when I had a concern about something which ended up being unrelated.

I received a quote for an asbestos remediation project to remove contaminated HVAC ducts. Pro Attic…read morewas recommend by my HVAC company. It was easy to schedule a site visit. They came out right away and promptly sent the quote. However, their quote was the most expensive and even my HVAC company was surprised at the amount. So I obtained another quote and went with another company, who did a great job. I obtained 4 quotes for this project: - Pro Attic: $5500 (site visited) - Company I hired: $3280 - Company with 3.5 stars recommended by another HVAC company: $3400-3600 (received video from HVAC company) - Company with 5 stars I found on Yelp: around $3000 (verbal quote, no site visit, 1.5 months out for scheduling)

Fantastica Water Solutions

(6 reviews)

Omar was quick to respond and helped vastly improve our kitchen sink. We had no idea how much…read moremaintenance we had been neglecting. He installed a hot water tap that connects to our current reverse osmosis system, and also helped replace some leaky pipes and installed a new touchless kitchen sink faucet. He also diagnosed a water pressure issue- which is where we really appreciated the educational part of his service. We had no idea those tanks had to be replaced every 5 years, and we'd have to check the pressure every 2 years! Amazing service, and my husband and I are so happy with the outcome and service he provided. He was also provided some freebies, like upgrading our soap dispenser for free, providing a mat to line our cabinet so we don't get water damage in case there's a leak, and a new leak detector because ours was faulty. I can't recommend him enough!

Omar was knowledgeable, capable, and professional. He…read moretrained me in the operation of maintenance of the water cooler. A trusted contractor. Thanks

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