I have been using Grateful Dog Walkers for years now. While I understand everyone has their…read morepersonal favorites, Liam is mine and definitely my dogs. Often there are one to three dogs here at any one time and whenever they hear the name Liam they run to the door and greet him as a long lost friend whom they love. I have often asked at the last minute for him to get them, board them or just keep them for the day and never ever has he said NO! He is always willing to accommodate and go the extra mile even arranging for one of them to get groomed at his house while I was ill. I know the transition has been a bit chaotic but I also know my dogs have not suffered one bit and absolutely love their time with him.

I was a big fan of Grateful Dog Walkers... But the best thing about them is no longer there…read more.. Mackey Scanlan. Not only was Mackey, a consummate professional, he truly loved and cared for my pets, as though they were his own... And, he treated my home as though it were his own. Unfortunately that wasn't something that wasn't upheld by the rest of GrateDog Walkers in this area. I had serious issues with Liam SEVERAL times. I specifically told him that any new person needed to be introduced to myself and my husband, as well as our pets prior to coming into our home. This is something that we do with ALL contractors. It is an industry standard. It did not seem to be an issue when I discussed it with Liam... however, it was completely lost on him when on more than one occasion, he had somebody completely different, show up at our house at the wrong time whom we had never met! I called Liam, and I was assured that Mackey would be the person who would then come back. I actually had to contact Mackey directly to ensure that he would be there the first time this occurred. The second time this occurred, a new person showed up that I had never met, locked a cat who was on Prozac in our bedroom, who, then ripped up a bedroom carpet... Liam claimed that this was impossible, they would have never shut the door, but we were out... This is not some thing that Mackey, who was very familiar with our pets, very familiar with our home, and very familiar with our routine would have ever done. Trying to discuss the matter with Liam, he took absolutely no accountability, and actually put the blame back on me. I have had numerous issues with billing, I've had to reach out on more than one occasion because of it. It's just all very haphazard and unprofessional. It's really sad, because the place where I get my dogs groomed recommended Grateful Dog Walkers specifically because of Mackey, and I got them several new customers because of Mackey... We have all left now. What's worse is, I had actually purchased a gift card for Mackey, and when he could not come to my home, Liam had stated he would come to my home and handle my pet for me. I agreed to that. Liam actually stated that he had picked up the gift card and was going to deliver it to his employee Mackey. I checked with him on three occasions after the last pet visit, he had no clue there was a gift card, no clue of the amount or where it was purchased to. Clearly, Liam kept the gift card for himself. I have no use for such unprofessional persons, the entitlement is beyond reproach. I have a second home, and a very large upscale community, I had very strongly recommended this group, and I am now very strongly recommending to all of my friends and neighbors not to use them until they replace Management here. Smarten up folks! You let an honest, hard worker who brought in clients go to keep someone who sleeps in, doesn't return clients calls, and when they do, berates them and is insanely unprofessional. This is the absolute best example of the Peter principal that ever was! GO ELSEWHERE!! PS notice that it's Mackey's name that is complimented on other reviews... Take the hint people! either clean up your act down here, or simply keep your flagship operation in the Baltimore area

Great communication, Shannon was great with my dog. Fair prices and flexible scheduling.read more

Sarah and her team have been caring for our Sally girl (black Lab mix) ever since we adopted her in…read more2013. Pet Sitters LLC staff are reliable, friendly, timely, professional, and very kind to animals. It's clear almost immediately they love what they do and they love their clients. Sally gets very excited to see Sarah and even gets excited when we ask her if she's excited to see Sarah! We never feel stressed about working with Sarah and her team. I trust them implicitly and am thankful we stumbled across her several years ago. Thank you, Pet Sitters, for taking care of our girl and our community's pets. P.S. If there were more stars, I'd use them.

What an easy review to write! I've been using Shelly Daly and crew for my crazy wild Vizsla since…read morehe was 6 months old. I can't say enough good about them. I know that every day someone will be there around 1pm or so to get him out for a good 30 minute walk. I come home every afternoon to a happy dog and a note letting me know of any adventures (or misadventures) during their visit. They sometimes text me a photo of his escapades while they have him out. Totally reliable and they LOVE dogs (or at least MY dog). I can wholeheartedly recommend them for your pet walking/sitting needs.

There aren't enough great things I can say about Daly Pet Care; since I began using them 2+ years…read moreago, they have been simply wonderful. At the time they started, we had two dogs, one of whom was elderly and needed extra TLC. Not only did Tim, our walker at the time, provide that, one time when I was traveling for business, our Daisy got out, and even though it wasn't his day to walk her, when Tim saw her, he immediately stopped what he was doing, let her back in, and texted me to let me know. After Tim left Daly, our current walker Julie started, and the high quality of care continued. As our Daisy's health began to fail, Shelly and Julie were solicitous and caring, and when Daisy crossed over, left us a card and watched out for our younger dog, Camden, while he mourned his big sister. Camden loves Julie SO much that he gets excited when he hears her car pull up, and is a giant smiling wiggleworm of a pup when he sees her. In short, I LOVE Daly!

We brought our doggie baby Briscoe to The Village Vet a couple of weeks ago when his health…read moresuddenly took a turn. They were able to get us in within 24 hours, which was such a relief during an incredibly stressful and emotional time. Dr. Gaines was compassionate and knowledgeable. After Briscoe's scans and X-rays came back clear, he walked us through different possibilities and treatment options, helping us make informed decisions without ever feeling rushed or overwhelmed. He took the time to show us how to administer Briscoe's IV fluids at home and explained what signs to look for. He also gave us thoughtful tips on managing Briscoe's medications and what to monitor over the weekend. The entire staff was equally kind and supportive. They handled Briscoe so gently and respectfully, helping carry him between rooms and back to our car. It meant the world to see our baby treated with such care and dignity. Unfortunately, we had to make the heartbreaking decision to euthanize Briscoe less than a week later. But I'll always be grateful that his final days were spent under the care of such a warm and attentive team. The Village Vet is a small cozy facility but it's clear that everyone there truly cares. Thank you for being there when we needed it most.

I've taken my 3 cats for general veterinary care and the staff has been fantastic. From the…read morereception, to the vet techs and the doctors, everyone is helpful, kind, and knowledgeable. Prices are affordable and the care recommendations have been super reasonable. They are definitely a long-term clinic for us.

A negging veterinary office. While they present as a kind of boutique, upscale cat hospital, their…read moreplaybook seems to be to criticize your pet parenting to the point you're wondering if they're going to call CPS on you. Then they upsell on unnecessary tests and services. I had to negotiate several hundred dollars of unnecessary costs out of what should've been an urgent care visit for a sick cat.

I am writing to alert Dr. Jane Brunt to what happened today at the office. My cat has been a…read morepatient at CHAT for 6 years. In that time, we've had nothing short of perfect service from the vet techs and the vets. They have been wonderful. Very clear. Very transparent. Very kind. My cat has adored them. This time--today-- I met with a senior vet tech (name unknown) and Dr. L about a dental issue. My cat had lost two front fangs. First, the cat was evaluated by senior vet tech name unknown, who weighed her, briefly looked in her mouth, and listened to her heart. Then, Dr. L came in. Dr. L took a thorough look into her mouth and said there was some inflammation; she should get a dental cleaning; and there may be part of a tooth left in one of the fangs that might need removal. He quoted an estimate of about $1500. He said it might take month to get an appointment because they were booked out. He left and senior vet tech came back with an estimate of $2400-$3100 with FOUR extractions. He also told us we could get in the next day. This was whiplash. I asked him go over the bill with me. I could not reconcile the vet citing one possible extraction and a cleaning with the vet tech citing a possible four extractions. He said that I could choose not to follow his recommendations but then, my cat would be in pain. I asked to speak with the vet. Dr. L again. Dr. L came back in with the practice manager, a woman I'd also never met. He said (contrary to what actually happened) that he'd barely looked in my cat's mouth. I asked him to look again and he refused to look into her mouth again because he didn't need to. He said that no one could know how many extractions she would need until she had xrays, which could not happen until she was sedated (understandable). He said that the estimate he gave was just an estimate too. I pointed out that it was a bait and switch. Dr. L and the practice manager protested. Dr. L said sarcastically that from now on he'd lead with the high estimate. I showed them that their files did not indicate any gingivitis in my cat and no one ever mentioned it. They said that is because no one looked thoroughly at her mouth. Huh? They told me several times that we did not have to do the surgery for the cat and I echoed what senior vet tech said, "if I didn't do it, my cat would be in pain." They agreed she would be and said senior vet tech was just being transparent. We went back and forth a few times before the practice manager declared the conversation non-productive and suggested I find a different vet to do the surgery since I clearly "did not trust them." It seems to me these particular individuals are running an office with a message "we only want to help you if you are rich." When I raised the issue of cost, they suggested, I shop around to other vets and perhaps go to the ASPCA because shelters also do dental work. I told them sadly that after six wonderful years with CHAT, I would be leaving to find my cat a new vet. Dr. Brunt, none of this is ok. My cat and I have come to your office yearly for six years and have never been treated with anything other than kindness and care. I am writing because I thought you should know.

This place is amazing! The owners, Colleen Mary Francis take individual interest in each dog that…read morecomes through the doors. My Bo goes a couple times a month to there daycare program and has done a long weekend in there boarding program. One of my favorite things about Barks is that they don't use cages. I feel better knowing my baby is in there care.

They did a great job with the dogs. I did not get the texts about visits as often as I asked for…read morethem but there were copious notes when I returned home. Also, there was more than one instance of misquoting of price along the way. My plans changed but I was careful to re-clarify and do everything in writing and things just weren't mentioned like extra charges for extra dogs, gas fees, and an extra midday visit that I didn't ask for. It wasn't a huge amount of money for those things but it felt a little nickel/dime since my bill was nearly $450. Just get a written quote up front.

Dr. Shook is amazing and all of her staff are so friendly, competent and all around lovely!read more

I've been taking my dog and cat here for years! I've moved further away but I'll keep coming back…read morebecause everyone is so kind to our babies here!!

I took my baby to this so-called groomer; I have a multi-poo 16 lbs soak and wet - they HACK,…read moreSCALD, BALD my dog!!! not very remorseful --they offered no payment, but I wasn't gonna do that anyway.. this trauma left my pet terrified and traumatize!! if you love your pet -- stay away from this location.

As a dog mom I am terrified for the animals left in the care of this establishment. I scheduled a…read morevisit to check out the facility and meet the staff. The out door play area is smaller then the kitchen in my condo BUT more alarming then that is that the staff were unable to answer 2 basic questions: 1) Whats your emergency protocol? 2) What vet do you use for emergency injury situations? The answer to my questions was to hand me a business card for Meg, the general manager and explain that the individual doesn't work the front desk normally. My problem is that no matter what your role is within the facility you should know the answers to these basic safety/emergency questions. At the very least you should know where to find the answers and provide them when asked. No, I never messaged Meg. I'd never trust my child to a day care who's staff was uneducated on emergency and safety protocol so why should I trust my puppy to a staff who can not answer these simple questions. Before we jump on the "they just opened, give them time to find their footing" bandwagon let me again say, the individual didn't even bother to look up policy or anything just handed me a card and said that I should email her. I will say this: It appeared to be a secure location, I had to be buzzed in and there was another 2 doors between me and the rooms the dogs are in. It was clean and appeard organized. All this to say - if you like to be the guinea pig then sure, try them out but if your pup is you kiddo then I caution you to look elsewhere. ​