Wow, HORRIBLE EXPERIENCE. They sold off my mortgage, even though we had never missed a payment…read more This now shows up on my credit score as a closed line of credit... To make things even better, we were 30 days late on a credit card payment (we thought we had set it up for auto-pay) and they literally did the same thing - just closed our credit card account!! My credit score dropped like crazy. Ridiculous bank. The lady on the phone made it sound like it's a normal thing to just close someone's credit line after a late payment...

Lost wallet - came in to get cards sent to me again - worked with Jayden and he was so kind and got…read moreit done supper fast and efficient!! thank you always for your service wells fargo!

I had a checking account dispute so went in to the MACU on 1221 S State St. I was so surprised to…read morefind how quickly and efficiently the teller handled the discrepancy. MACU is willing to listen to their customers and figure out a solution. Thank you MACU.

Did I happen upon the busiest MACU in the universe? Or was it just a lunchtime fluke? This place…read morewas a-hoppin' when I was in there. And that's saying something, because most MACUs are. But I was really impressed with the speed that they handled things with. Here's what I don't like about this place--or anywhere in the vicinity. Those dang roundabout-no-left-turn intersections along 123rd. I mean rly. You have to do one of those maneuvers to get here if you're coming from off of I-15 and it's obnoxious. Location notwithstanding, I'm a devotee of Mountain America. Great people, lots of super convenient, nice locations, and slick service.

I opened a Chase banking account when I moved to Utah 2 years ago just for the convenience of…read morehaving a physical location. My primary bank doesn't have a location out here so I mostly use Chase for cash deposits and withdrawals. Im not a cash person. But my grandma still sends me cash and I always feel like I'm going to get robbed if I have cash on me, so I deposit it. On that note, Chase offers some pretty competitive credit cards, especially if you like to travel and dine out(yelpers!). Ive had my eye on a few when I opened an account back in late 2019 but never pulled the trigger because of the pandemic changing travel and such. I'm actually looking at the cards again, as I firmly believe that if I'm going to spend money, I may as well be rewarded for it! (Points, miles, cash, e.t.c) I probaly visit this location once every few months and every single time has been a quick and smooth experience. The tellers have always been friendly and ready to help. Though I've never used it, there is a drive through at this location for you to take care of any business and not even leave the car! Second to that, there is an atm right at the entrance before entering the main area. Overall Chase has been a good bank for me and I recommend checking them out for any of your banking needs!

The $300 bonus is a scam. I received the bonus code via email and made an appointment to go to the…read morebranch in person. I witnessed the banker, Jeremy Wright, type the code on his computer. 90 days later I have still not received my bonus even though I have met all the requirements. When I went to the branch the branch manager, Madison Beynon, asked to see the email. When I showed it to her she responded, "This is for online only." I pointed to the text in the email that clearly states, "OR make a meeting in-person." She's the "branch manager" and does not even know the details of Chase's promotional offers. Rather than saying she would speak to Jeremy to clarify what happened or accept my email and bank documents as proof, she said, "I cannot honor your bonus." I then asked, "You're not going to do anything even though I sat across your banker as he typed the bonus code when he opened the account for me?" She then offered to contact her boss. I have yet to hear back. I am so disappointed by this bank's false advertisement.

They put a week long hold even on small checks. Who does business like that? I've used a lot of…read morecredit unions and have never heard of this. Very disappointing. Onto find another credit union...again. I better ask a question I didn't know I needed clarified. The more you know.

I banked with Zions for decades but finally grew weary of the fees for everything…read more UCCU keeps it simple with online access and mobile check deposit. I rarely have a need to go into a branch because it's all handled remotely. I've been a customer now for 10+ years and wouldn't consider banking anywhere else.

This location is amazing. Logan Dunn really helped me with opening a few CD's and a high yield…read moresavings account. He is super knowledgeable and personable.

Love this office!! Todd is the man. I come to this office just for Todd. He remembers everyone and…read moreevery transaction. Super Friendly

I absolutely LOVE Cyprus! Such a good credit union. I have yet to have a bad experience with one of…read moretheir tellers or member service representatives! I'm proud to bank with them. My only complaint would be the wait time you have when you call their corporate center. They need a few more employees in their call center but other than that, I've enjoyed them!

This branch is sooooooo slow!! It is right by my house but I refuse to go here because they are so…read moreslow. I will literally go out of my way just to avoid this branch.

Started an international money transfer here in Dec 2018. Computer glitch, and hundreds of dollars…read moreare somehow frozen -- we can't get a refund, recipient can't access cash. Check City says call Western Union to resolve. We call Western Union, they say go back to Check City. At Check City, they tell us to call Western Union ... notice a pattern? The same frustrating runaround for 2 weeks. You've lost us as customers, forever. Enjoy the investigation from the Consumer Finance Protection Bureau, the Federal Trade Commission, the Utah Department of Financial Institutions

This place it the best when you are in need of cash fast!!! Everyone has been awesome every time…read more!!! I have been a customer for a while and never had an issue.

Great staff, very helpful and friendly people! Great place to go to learn more about building…read morecredit, improving financial health, and saving money.

Do not bank here. They charge you random fees and ghost you when you ask why you're being charged.read more