I have previously been very pleased with the service you provide,Unfortunately, this was not the case on May 8th.When I approached the cashier--wearing my clothes.It seems the young woman was having personal problems.He asked me for my phone number, and I gave it to him.The only question I asked him was what name he had in the system, to find out if he had entered my phone number correctly.That was all it took for her to start speaking to me in a very nasty manner and rushing me, pressuring me to hurry up--even though I was the only one attending to the little girl.The most painful part of this situation is that when I went to drop off all my clothes, she put a "defective" tag on the very garment I intended to wear the next day--today, Saturday.When I checked my garment, it was in absolutely perfect condition--meaning they were unable to perform the work that was supposed to be done on it.This is the name of the employee who works at that place. ENISHA B This happened. 2440 Eastern Blvd York P.A read more

Great service. Love putting clothes in a bag & dropping it off!!! Excellent cleaners.

Staff is rude and does not want to work. Made up a bogus reason to refuse my garments.

This is by far the WORST place to get alterations and has the WORST customer service of any business I have ever been in. Three times I have attempted to have items repaired using their alterations services and three times they have failed!!!! I have gone in multiple times after my items were supposed to be back just to be told they weren't ready and to come back a different day. This last time they had my item for a month and after the third attempt to pick up my item I was told they couldn't do the alteration. I WILL NEVER GO BACK! I do not recommend this place to anymore. The associates act like they are bothered by helping you. AWFUL PLACE AND AWFUL CUSTOMER SERVICE!!! 0/5 star rating!!!! read more

Nice attendants best price in Yorkh. Had shirts in must desire 9a and email for pick up at 2pm. Fast.

I always have a pleasant experience at Zips. The staff may not always be very welcoming at first, but they do warm up when you make conversation with them, and I always end up with a nice exchange and a smile with the staff. I have never had any issues with any of our garments, and we have used them for a variety of items. Everything is always fresh and clean, pressed, and nicely hung/folded. My items have always been ready right on schedule, and their prices are VERY fair. I will continue to use Zips even though I have moved away and have other cleaners that are closer now. read more

Dropped off 1 Men's Suit and 1 Ladies Gown on Wednesday late afternoon and picked up on Thursday by 5pm. The staff were very courteous and the cost was reasonable. I learned that they have an After Hours Drop Area. Since my local cleaner closed a few years ago, I'll be using Zips from now on. They impressed me last year when Santa needed his suit cleaned. Thanks Again!- Tim and Judy read more

Had a dress and sweater cleaned. Zips makes dry cleaning affordable again. The two pieces were less than $7.00! I can remember paying more than 15 for a dress alone! They look nice but have not worn them yet. Thank you Zips! read more

Does not do what the costumer ask and paid for.3RD TIME NOW what is going on.I asked for more starch in my shirts.

We left some pieces for cleaning and some for alteration on May 31. Our items were separated and routed to different paths which is fine, but pick-up days for the finished work were also different, June 2 and 6. Upon pick up on June 9, two pieces weren't found by three Zips representatives. It was by peering around on our own that the missing items were located. Weirdly, both of these items were tagged, but clearly not well-documented in Zips system, and the work hadn't even begun on one of these two items promised by June 6. The representative with long red hair didn't put forth a service attitude, nor did she spare a single smile, but the other, Rachel, was professional and accommodating, with smiles. Considering the level of disorganization, we chose to take a refund for the unfinished item. It's unlikely we'd trust this location with our belongings a second time. read more

They were able to get the sub oil and smell out of my mom's winter coat. The coat was done in a day. The employees were polite and professional. The price was spot on too. I will bring any future items there to be dry cleaned. Thank you! Jana Lightner. read more

excellent service it only took me a matter of a minute or two to get my clothes back once they were done and everything looks great!!!

Greta service and turnaround time. Very profession and clean clothes in the end. I have 0 complaints.

I took some bedding there to be washed and the man there gave me a hard time about washing them. He said I needed to get the stains out before they would wash them? Then, when we went to pick the items up, they lost one of the blankets and we never got it back. I definitely would not recommend them to anyone. read more

Recommend for work pants, skirts,etc. Would I take my designer dresses or my husband's pricey dress shirts or suits here? No. BUT I highly recommend Zips for day to day clothes,sweaters and blazers. They do a very good job. Pricing is fantastic and staff is helpful and courteous. read more

Very inexpensive and fast. In by 9am out by 5pm. They do a reasonable job for the price, but don't expect stain removal, button replacement, or additional services you will be disappointed. Cash only at drop off, but a cash machine is available in the lobby. Edit- they now accept Visa and MasterCard for purchases over $10. read more

Love this dry cleaner ... QUICK Drop Off, professional service, reasonable pricing and I can pick it up TOMORROW without asking for special favors; they just do the work and get it done the Same Day! Whats not to Love about that! read more

Zips store manager reached out after seeing the review and refunded my payment for the repairs and and gave me a store credit for later use. He was very polite and seem to genuinely want to make things right. Took in work pants to have some small holes in the knees repaired. They took a big piece of kaki pants and put inside the knee then ran a sewing machine back and forth in a zig zag pattern over the center of it. They didn't even remove the excess material inside the knee. They basically made work pants with small holes in the knees totally useless pants because the small hole wasn't nearly as noticeable or bad looking as the ugly sewing machine stitching running every direction. I did send a direct email to Zipps website. They asked me to send a direct message to them to correct the issue but no instructions on how they want me to contact them. read more

This has been by far the worst consumer experience I have ever had. I dropped off a beautiful BCBG silk blouse. What I got back was a wrinkled, frayed and discolored garment. My blouse was destroyed. I have had the blouse dry cleaned before and never had any problems. I brought the condition of my blouse to the managers attention. He claimed it was not their fault and suggested that we send the destroyed garment to a lab to identify responsibility. After much discussion he abandoned the lab and had me fill and sign a form. I was given a reimbursement amount that was much less than what I paid for the blouse. I was promised payment in 4 business days. I will try and update this review if I do not get paid. My fellow dry cleaning friends, take my experience under consideration before you take your clothing to Zips Dry Cleaners. I strongly recommend you go elsewhere. read more

I don't think they touched my coat... It still has green spots, crumbs/dirt in the pocket and smells like the juice I spilled on it. I took it to the cleaners immediately after spilling. I'm very disappointed. Very. I would recommend going to a different place. read more

Fast, reliable service. Have been taking our clothing here since they opened and have never been disappointed. Friendly customer service employees. Best dry cleaning prices around! read more

This place was absolutely horrible. Dropped off a bridesmaid dress for pressing ONLY and they burnt it, then had the nerve to put a note on it "sorry we were unable to repair this garment" seriously they damaged it and can't even take responsibility. Twenty minutes to walking down the aisle and have this to deal with. Very rude obnoxious manager "Diego" was lucky he wasn't there when I stopped in. The owner was of no help either. They ruined a $160 dress and offered me $75 worth of credit for their store, really?? I wouldn't even take my dogs bed there to be cleaned. Dirty, rude, inconsiderate business! read more

While I feel that the original owners were much nicer this is definitely the best Dry Cleaner in York. Quick professional service, and truly reasonable prices. If you need dry cleaning then ZIPS is where you should be. read more

Horrible place! They ruined my coat and did nothing about it. I also paid them $8.00 to fix a button hole and it looks like a blind baby did it. DO NOT GO HERE read more

ZIPS Cleaners - Sewing & Alterations Near Me - York, Pennsylvania

I went to this dry cleaner for the first time in August 2015. The staff was friendly and they moved fast so I was in and out in no time.. I got about 20 garments cleaned and all of them came back clean and hung on the hanger. I wish they would put a Zips in Harrisburg read more

Another example of "you get what you pay for". $1.99 for shirts. Dropped off 23 of them which were already laundered to be pressed. Got em home, a week or so later took off the plastic. Several are more wrinkled than before they went in. $46 holiday lesson I guess. It had been some time since I used them. They were much better and much less expensive when they opened. Maybe they changed ownership. read more

I am updating this review after receiving Dry Cleaning Services for over a year. I have nothing negative to say about this location. The staff are awesome. I appreciate their seamstress who does excellent work. So, for those looking for affordable dry cleaning, this is the place to bring your clothing. Some people leave reviews being too critical. For the price, I've been 100% satisfied. read more

I've been using Zips in York for a few years, but it seems recently the service isn't as good. Things are not pressed properly. Most times, I have to iron things when I get home or want to wear them. Creases in pants very light or not creased at all. Some things come back faded. Bright colors are no longer bright. I am very selective in what I take to Zips. I know the price is great, but if pieces come back not the same, not worth it. I think the chemicals may be harsh, this may be the reason for the fading. read more

Zips refused my clothes today because they had dog hair on them. I'm paying to have my clothes "cleaned". So my clothes have to be clean in order to have them cleaned? If zips doesn't want my business, I will happily take it elsewhere. read more

Affordable service even though it is not as close to home as we would like. It would be nice if they had a location closer to us. Friendly service with an urban dialect Had two wool coats cleaned for only a $1.99 each. Same quality as a cleaner we paid last year $13.00 to clean one coat. They do take credit cards yet for only purchases of $10.00 or more. Cash only for purchases under $10.00. I would have other garments cleaned there in the future. read more

Wish I could give a negative rating. Dropped off my dry cleaning this evening and the employee taking my clothes did not give my change back! Order cost $1.99,handed over $2. He put the $2 in the register and walked away. When asked for my change I got attitude! Granted it's a penny but really.....where's the honesty in this business. I won't be going back and recommend no else does either. read more

They lost my $75 shirt and offered me $30 in credit. Are you kidding me ? I spoke directly with the owner and he would not budge. I even asked for a $75 credit for my shirt, which he countered with his $30 once again. I would not take my laundry there again if they were doing them for free... Terrible Customer Service ! Stay away from Zips unless you want to make donations periodically... read more

They do ok for simple dry cleaning, however my husband had a bad experience recently when he requested they sew some buttons on a pair of pants. The work was not completed when he picked them up. Unfortunately he didn't realize it until he got home. An extra trip back to get it fixed and that will be our last trip to ZIPS! read more

I have brought several garments here in the past and I don't believe they have yet to get the stain out of any of them. This place is cheap and you get what you pay for. I'm not coming here anymore. Spend a few more bucks and go to a place that will actually get stains out of your clothes. read more

Reliable, in by 9, out by 5pm service. I'm a heavy user (1x+week) and have never had a major issue. Staff is friendly and courteous. Some neat convenience features like bar code key tags that speed account access, email notifications when clothes are ready. Clothes are cleaned on-site, a major reason they can reliably provide same day service which is becoming increasingly rare. Prices are extremely competitive. As a previous reviewer says, not sure how they handle problem stains and I've never used the alterations service. Overall, their reliable same day service trumps any downsides. read more

I took in several items to be drycleaned. the lady behind the counter proceeded to berate me for having dog hair on the clothing. I guess I should have cleaned the clothes prior to taking them in? Needless to say I took the clothes back from her and went to another cleaner (Formprest) where they were happy to accept my dirty clothes for cleaning. What a novel concept you take your dirty clothes to a cleaner and they clean them. read more

I just picked up a mans suit and noticed double creases in the trousers and the seat was wrinkled, I also with that order I sent my wool jacket in to be cleaned and noticed that the sleeves were pressed incorrectly and it still seemed to be not clean. whatever happened to the dry cleaned smell, however toxic it might be, was completely void which makes me wounder if it was cleaned at all and not just pressed....dirt and all..... read more

Ok, where should I start. Went in there this morning around 8 or so. No, how r u? so I was like ok I went to give her (Deleanmus) my number and she held out her hand for my ticket. She said $1.99 and I was like I have credit. On the one pair she took I noticed she did not put no creases like I asked, so I proceeded to tell her again. She was like I heard you I can hear. Then low and behold she gives me the pair I was picking up and they had creases in them and it was written on their. Thats why I said it again. She was getting more and more ugly. I said could I speak to the manager and she said sure you can, her name was Beth or Betty, I could not hear. Deleanmus was still going on talking rude with me right there and the manager hearing it all. She also proceeded to tell me my clothes were dirty and she didnt have to bother with them. She also said I was lying on her and I had no need to lie on her in her little job. I told the manager she was very rude and should not be dealing with the public and a smarta**. She started proceeding over the counter at me and her co-worker was pulling her back. I was like holly cow what a place of business. I asked to speak to the owner (Diego) I believe and he finally came up. I was like again she does not need to be working with the public and he apologized. I have never in my life seen anything like this. She is a very very angry women. Beware of this lady when you go in there........................... read more