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    Zoom Drain

    4.3 (12 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    1 year ago

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    Marc D.

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    1 year ago

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    1 year ago

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    1 year ago

    Quick and responsive from the first time I contacted them. Helped locate a line without issues.

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    2 years ago

    Their service rep Ish was professional and informative. He did a great job. He fixed an issue that others couldn't. Two thumbs up.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Review Highlights - Zoom Drain

    I received a text from Adam with the time and that they would contact us 30-45 minutes before arrival.

    Mentioned in 2 reviews

    Read more highlights

    Frank's Septic Pumping

    Frank's Septic Pumping

    (4 reviews)

    The BEST septic company ever! They installed a new septic system for me in 2024. Employees…read morecourteous and friendly, fair pricing, timely install. Works perfect. Then I had to move. Wish I could take them with me.

    If you're looking for septic repair, maintenance, installation, leach line/pipe or field work, I…read morehighly suggest letting Franks come out to take a look and give a quote. Every employee who works there is extremely knowledgeable. Daniel is the owner and will work with you, as you know finances are tight for just about everyone these days, we'd been without a working septic for weeks. I had been told that Franks Septic had several big jobs at the time I called, not to count on any field work being done till early next month, we'll, Daniel made certain to get out here between jobs and repair the main leach line, bring in dirt, rocks and paper for getting the entire job done correctly the first time around. What id thought would take a few days they had it done in just less than two hours. Amazing. Its almost 100 degrees mind you. The owner doesn't have to do this kind of work but he knew we were showering outside with a bucket and took care to ensure we could shower regularly now! We had Daniel (the owner, as there's two Daniel's that work within the company) and Gideon working out here to get things up and running. Both Daniel s and the other employees are passionate about what they do and take the time to explain every detail. Id been told I needed a part in the past via another company but when I asked Daniel he said he'd check the system, he showed me where I had that part already installed so there was no need to put in another one. Daniel kept in contact with me several times throughout the week to let me know where they were and to drop off supplies for the job, I was in constant contact with someone whether it was Daniel or Nicole back at the office. Really great communication, very professional, just an all around pleasant family owned and run company. They don't take shortcuts. You'll have the work done right the first time. Thank you Franks Septic, you guys rock.

    American Pumping Service

    American Pumping Service

    (19 reviews)

    Business Parkway/Academy Acres

    Excellent and efficient. Friendly service and best prices…read morefor septic cleaning in town. Always quick to schedule an appointment and they are fast to do the job. The receptionist is very helpful and friendly. Highly recommend.

    We recently purchased a home with a septic system that was originally installed by A1 Plumbing, but…read moreserviced under contract by American. During our inspection, concerns were raised about the placement and quality of the installation. A second, septic provider confirmed that the system appeared to be improperly placed and would likely need to be replaced entirely. The previous homeowner still had an active service contract with American, and arranged for them to perform a reinspection. The technician assured us that everything was functioning properly and confirmed there was one covered service remaining under the warranty. A month later, we began having issues again. We contacted American, and were told--again--that the remaining service under the contract would be applied, and there would be no charge. A technician came out, completed the service, and never mentioned any fee. One week later, we received a call demanding $140. When we explained what we had been told, the representative replied, "You must've talked to the other lady in the office--she never knows what she's talking about." She then followed that up with a threat to place a lien on our home and then HUNG UP. This company's conduct isn't just disappointing--it borders on unethical and potentially unlawful. Misrepresenting warranty coverage, performing services under false pretenses, and then using intimidation to extract payment is precisely the kind of behavior warranty law exists to protect consumers from. If internal staff are giving out inaccurate information, that's not a customer's burden to bear--it's a direct reflection of failed management. Sadly, after reviewing other customer complaints, this behavior appears to be a consistent pattern, not a one-time issue. Miscommunication, vague agreements, surprise charges, and aggressive follow-up tactics seem to be common. Their behavior is predatory. Had we been given accurate information, we would have gladly hired a professional company to handle the issue properly. Instead, we were misled--twice--and are now left with a bigger mess to address. Businesses that thrive on misinformation, pressure tactics, and deceptive practices should not be allowed to continue operating unchecked. If you value honesty, professionalism, and competent service, run--not walk--away from this company. Our experience has been nothing short of expensive, exhausting, and infuriating.

    Zoom Drain - septicservices - Updated September 2026

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