My experience with Modern Express was fantastic. Ruby is a real asset to this company and was so…read morekind and helpful. Also, I spoke with Joe, then another late night dispatcher and one more person who picked up the phone and each was kind and professional. They picked up my packages on time and delivered them to USPS including pictures of the receipt and USPS employee who rec'd them. It was such a good experience I just had to tell someone, so here you go...

I rarely need to use a courier but when I do I always go with Modern Express. The staff are…read morefantastic. Great at communication and flexible with my timing needs and special handling situations.

Very accommodating, responsive, and proactive courier service. Shahad and his team have been…read moreabsolutely wonderful. I highly recommend their services!

I recently had to transport some cooked food from a restaurant that was more than an hour away. I…read moreneeded this to be absolutely reliable, and I didn't trust that UberEats was the right one to use. I called Ground Jet, and they did everything they were asked to do at a reasonable price. I will definitely use them again for getting our favorite food delivered.

I had to use Velocity the other day to send an envelope (tax related paperwork) when I got home…read morefrom work. Actually another Yelp business referred me to them. I called them at 2:00pm and they emailed me shortly to ask if I had everything together so they could pick it up. I needed a few more minutes. They arrived at my home at 3:00 and I gave them a check for $35.00 and my envelope. They drove it over to the East Bay and it got delivered by 4:00pm. I did not want to make that drive in commute time, and besides Lucy had a Vet appt and these were very important papers my CPA needed (no faxes allowed). VELOCITY COURIER SERVICES are very prompt, reliable, affordable when you need a package and/or envelope delivered in just a couple of hours. Totally recommend!

From the owner: Velocity Courier Service: Documents, small packages, Airway Bills, Customs Entries, Freight…read moreForwarding, same day, hourly. We are a same day (sometimes hours) document courier service. We handle most of the San Francisco Bay area and can expand to other areas on a case by case. We an also handle light freight and packages.

I chose the morning pickup and was told it would be between 10:00 a.m. and 12:00 noon. At 11:53…read morea.m., I was informed the pickup would be moved at 3:00 p.m. I waited again, but no one arrived or called past 3:00 p.m., so I contacted the hotline twice. The pickup finally happened. Time is important, and this delay caused me to waste the entire day waiting.

can give zero star service 3 weeks before I already book my…read more6 balikbayan boxes I bought 6 Large boxes full it up with my stuff & Cotsco products They book me May 1st today Wednesday they promise to pick up 1-5 pm it's 6:10 pm already driver Roger didn't show up or pick up the phone text messages is " read " seen zone . So unprofessional!!!

Prompt communication, great service, accurate scheduled pick up time, good value…read more Will definitely use their service again

Previously we trusted XYZ. But i am so disappointed. My 3 jumbo boxes delivered shipped on April…read more25, 2025. Almost 6 months and if I didn't do the initiative of getting an update, they will not call you. And do they part to investigate. There first excuse due to customs hold because of drugs in the Philippines. Second, because of earthquakes. Or call this person in local in the Philippines. Well, finally after i kept calling, it delivered and re taped. Obviously, it was opened and there were missing items. It has custom's inspections. But of course there's no drugs in the boxes. If customs removed some items, they could at least write it down. So who was did it? Andy from Los Angeles/XYZ gave me a number to call Ma'am Mil in Cagayan for update. It should be the other way around. Ma'am Mil should call me and provide an update why 3 boxes still at there warehouse for that long. I don't know, but i can't trust any shipping company in the Philippines. It so sad that my own fellow Filipino can't be trusted. Well for sure, i have 3 more boxes to be shipped. After this happened, i will not. I feel sorry for your company. There no respect to the people that save there money to buy all this stuff and it will be stolen. The service cannot be trusted. Very poor customer service. .

Simply the best in every way…read more When did everything become that more complicated and time consuming? Chris and his team of urban warriors are smart, savvy, conscientious, efficient and kind. Until cloning becomes an option, Chris provides the on-demand personal assistance that makes my life better. I've used them for important document deliveries in Napa; fragile items pick ups @ east bay auctioneers - requiring crating for transport; downtown, multi location, impossible to park, pick ups @ medical facilities and pharmacies; etc. No micro managing or follow up needed, no checking in - their communication is top drawer-no answering services to field calls through, no forms to fill out, no dropped balls, misunderstood logistics, and no ghosting. This is service. Always at reasonable rates. Always completed well before my expectations. Always somewhat blown away.

If I could give 10 stars I would! These guys genuinely saved the day. My work laptop unexpectedly…read moredied during a high pressure week with relentless deliverables. I called in a panic to see if they could deliver a new laptop from San Francisco to Livermore. Not only did they make it happen within a few hours of my call, but they were so kind, helpful, and best of all - had a clever sense of humor and calm demeanor that kept me at ease during what was otherwise an awful day! Thank you Dig team!