Disappointed they do not have the Hot Honey chicken sandwich any more. That was a in my opinion…read morethe beat sandwich on the menu. So I had the teriyaki sandwich but in a bowl to avoid the bread. Clean and attached to a general store that is good to get off the highway when getting gas.

Poor service. The cashier was rude and unhelpful, which made the experience unpleasant. Definitely…read moredisappointing.

Stopped in for a quick bite at this location, which is right off the interstate. Not the best TB…read moreexperience. The beef burrito had almost no beef in it, but lots of sour cream. The taco was pretty basic but was okay. Since I don't like TB's cinnamon twists that came in the box, I paid extra to get chips and cheese dip. Mistake. The chips had a terrible taste, like they had been cooked in burnt oil; even the cheese couldn't overcome the burnt flavor. They were not edible. At least the tea was okay. Didn't really interact with any employees since they had the self-order kiosks and no one was at the counter. The inside seating area seemed clean.

Great ambience. Fast and friendly service. Was not disappointed with quality of food. Will def…read morereturn if in the area.

Always go to Pal's for the Big Pal with Cheese, Fries and a Sweet Tea when in Greeneville. Wish we…read morehad one locally.

Cheddar Rounds - remember that Wendy's commercial where they said, "Where's the beef?", well I have…read morenow tried the famous Cheddar Rounds and I am asking, "Where's the cheddar?". Cheddar should not be the first word in the name of this item as there is so little. A better name would be, "Bit O' Cheese" as I could only find a small bit of cheese in the round. I am not impressed, so I am confused why people line up for them. I had a bacon biscuit that was ok and the gravy biscuits were ok. The food was not hot, it was warm if that. I will not get up early again for a Pal's breakfast!

The French fries were delicious and authentic, and the chicken wrap was also very good. The…read morewaiter's voice was magnetic and his pronunciation was very natural. I really loved the whole experience!

The best hamburger and real fries I have had in years. Also coke is great, the place is clean and…read moreAndrew was super nice.

I ordered by doordash because their Google Business Profile offers it as an option. At pickup, the…read morefood was not on the pickup shelf, but on a back counter. The app said it wasn't ready about 40min after ordering, but when I went in to see what was going on, it was obviously done for a while, sitting there, getting soggy. I had to wave down an employee to see if the soggy food was mine - it was. The guy was super confused and said "How did you order this?" Anyways, got the sandwiches, they felt a little short on meat, mostly bread. Other than that, I really like Firehouse subs, the food, the theme, etc. This location just has a few kinks to work out. I only used doordash because it appeared to be their preferred payment method, but obv the employees are confused by it. idk

My order of 2 medium subs that I preordered was prepared in a timely manner. The turkey sub had a…read moredecent amount of meat but was lacking the extra lettuce that I requested. The fully engulfed Hook and Ladder sub was warm with soft bread and fresh toppings. The people working there did not greet us as we walked in. The restaurant was clean and had the typical fire scene mural related to the local area.

Great choice to stop for lunch on the road! Clean restaurant, laid out nicely. Easy to order at the…read moreregister. Friendly cashier. It took a few minutes for our subs but they were fresh and hot and so delicious! Meatballs sub never disappoints at Firehouse! Clean restroom. Easy access to enter and easy to get back on the highway!

I was the only car at the drive thru and it took 8 minutes to get the sandwich. Mac and cheese was…read morecold to Luke warm and no napkins were given.

Food was fresh and had great flavor wings were hot and crispy and had good flavor club sandwich was…read morealso really good and they used real cooked in house bacon which made the sandwich that much better. My wife had the hot roast beef it was really good if your in gatlinburg and want to get off the tourist trap main area check this place out. Service will be quick and easy and the are on the walls is amazing

Sub shop located just east of downtown Gatlinburg, with indoor and outdoor seating, along with…read morepicnic tables outback. Club sub was overly condomented with mayo and mustard, and made for a salty and sloppy experience.

best service i've ever had a really cute worker handed me my food she was really polite even though…read moreshe had to ask me what sauces i wanted 4 times because she said her mind kept going blank

I usually come to this location at least once a week during lunch, and even though the lines during…read morelunch time are a mile long, I'm never waiting too long to get my food. No matter how hot it is or how many people are waiting, the servers are always pleasant and patient, and my order has never been wrong in probably over 100 orders. Of course most chick fil A's have impeccable service, so this probably won't come as a surprise to many, but just wanted to put it out there that I've been here many times and never had a single bad experience.

I have never had to give Jersey Mike's a bad review until today. We ordered a Sub on the App and…read moreasked for a Turkey Provolone Sub with Mayo only. We got the sandwich to go and didn't think about it not being right. When we got home, we had a Turkey Provolone with Mayo, Lettuce, Tomatoes and Onions. We asked for a specific sandwich because we do not eat the other items. The sandwich was soggy and ruined when we were ready to eat it. We will never order from this location again. Our request for how we wanted the sandwich was totally ignored and we got what they decided to put on it. The food is very good and we go to another location all of the time. We just happened to be in another part of town today. Unfortunate that this location doesn't live up to the Jersey Mike's reputation.

Fresh! Fresh! Fresh! Great service! He was so nice and patient and had a great attitude! Highly…read morerecommend!