I take both of our cars here for everything, except those very few items that need to be done at…read morethe dealership under warranty. Sadly express oil does not do any of the warranty work. However, my experience is that they do great work at very reasonable prices. They are certainly not cheep but you can depend on them to stand behind what they do. Most importantly they do not foist unneeded repairs on their customers. This is a full service auto repair shop. Not just oil and filter changes. One example: I have a reasonably high end car that the turn signal lights kept burning out due to a design defect. The dealership charges hundreds of dollars to replace a $5.00 light bulb because they said the bumper had to be removed. When I took it to Express Oil, I watched them take out a bolt, loosen another then reach down and replace the bolt. What was almost a thousand dollars and a day at the dealership was a matter of minutes and $15.00 at Express Oil.

Fast friendly and could change my oil in my Acura when Walmart, Jiffy Lube, Firestone, Take 5 and…read moreseveral other local shops couldn't, and/or wouldn't because of the oversized plug that was put on my oil pan. It helps that they will let you bring your own oil filter and oil to make it about $33 for the service and that's with tax.. so after it's all said and done.. I paid $4 for the filter, $15 for the 5 quarts of full synthetic oil (on sale), making it $52 after everything is said and done

wanting to give an absolute biggest thank you to Jermiah for coming out and replacing my psp very…read moresweet respectful and done an amazing job 10/10 definitely recommend!!!! Helped me understand the problem and process of it. would definitely call again with any more car repairs !

I paid $75 for him to tell me I needed a new battery. But never diagnosed what was actually wrong…read morewith my car. I knew the battery was dead. Still at square. Very disappointed. He literally spent 15 mins on the car to tell me what I already knew. Want a refund.

BEST CUSTOMER SERVICE EVER!!!! Highly recommend!!!! Excellent people!!!! Awesome location!!!!read more

I saw that I had a screw in one of my van tires. I took it to the nearest Porter Tire store and…read morewas cordially greeted by a friendly young lady and she said it might be about a 30 minutes wait and that I could wait in my car and they would get me or I could wait in my lobby. I chose to wait in my car. After about 20 minutes a young man greeted me an directed me to the bay in which I was to have my car serviced. I was even able to remain in my car as they checked the tire. After pulling the tire and testing it, the technician told me that the small screw did not puncture the inner tire and that there would be no charge. He also even offered to check the tire pressures on my other tires before I left! He checked the tires, added air to a couple of them and sent me on my way with a smile. Now that is what I call exceptional service!

I highly recommend this business! Quick, helpful and everyone on their team went the extra mile to…read moreget me back on the road. Repairs were done much faster than I expected, at a very reasonable price. Will use their services again.​

Morristown Tire & Performance…read more I had my White 2001 Ford Ranger XLT 4.0L 4X4 serviced at Porter's Tire Store 10/29/2025 I told them I was having starting problems. So I dropped it off instead of waiting when I get a service. I had it running at the time so I drove it in & dropped it off because Porter's told me they couldn't work on it until tomorrow or the next day, I can't remember for sure. That SAME DAY Porter's called me. The battery was about 5 yrs old, according to them I didn't check it. Because winter was coming I told them to put in a new one. They stated that the battery tested bad but it started the truck every time So they didn't change it, until I insisted because of cold weather. Porter's made notes about a possible bad fuel pump but wasn't something they worked on. They serviced the truck, rotated tires & changed battery I found another ride in town, brought it home and was having more starting problems I called Morristown Tire & Performance & told them I was having starting problems Explained everything I knew & what Porter's told me They said they could fix it & look at my door issue too This was on a Thursday They told me they couldn't have it in until the next Wednesday & I couldn't bring it in until Sunday, they had a drop box. Managed to get it started & had someone follow me in on Monday morning, Showed them Porter's paperwork too & got a ride home. Like Porter's Tire Store, they called later that same Monday & told me to come pick it up Paper work reads: "Tech States Truck Started Every Time For Him. Ni Issues Found." (I believe the Ni was suppose to be No) They didn't want to work on the door because might cause more damage. (NO CHARGE) I found a ride Tuesday morning & went & picked it up. The next week it wouldn't start again. I waited & tried everyday for the next week to start it. It wouldn't start. Holidays are here with no running vehicle. I'll wait until the new year & see if I can pay a Mobile Mechanic to tell me something I already know or I'll have to pay to have it towed somewhere other than Morristown Tire & "Performance"

This is a Great store. I am new to Tennessee and the local area and had noticed Porter's tires in a…read morefew close locations. I had very pleasant experience. I called and ordered my tires on a Thursday morning because, the ones I selected were not in stock. As promised, they called and let me know they arrived in the early afternoon. I went in the next day, mid-morning without an appointment and was out in about 45 minutes with 4 new tires installed! Friendly employees from initial phone call to completion of the job. I'll be back for tires and other services on all my vehicles

Had 4 tires put on yesterday and woke up to a damm flat this morning . didn't take long to change…read moretires but that's not the problem .it's made me miss work .so ya I'm pissed

I am disappointed in the level of ability at this business. Have been using this business for years…read moreonly due to lack of options in Tazwell, Tennessee. This service center lacks the simplest of knowledge new tires always go in the back, God forbid you request service, out of this service "Service" center. Thermostat, too easy. Wrong size! Service lights lightings on my dash,'form more than six month. Went as far as to read the codes myself, Thermostat! Terrible service, absolutely no knowledge of easiest tasks, lack of management, and a complete rip-off to, the city of Tazwell, Tennesse. FYI Oil filters are to be tight also!

Took my car to Porter`s Tazewell for front brake job. Job completed and paid $85 for front pads…read moreonly. I have receipt in hand that says front brake job. A couple months later, car vibrating from front with burning smell coming from front wheels. Took it back to Porter`s and spoke with manager Tyler. Upon inspection, apparently front pads were not replaced at the previous visit and I was told that the $85 was a brake labor charge. Pads were replaced this time and I was charged an additional $65 for "pads only." Pretty shady in my opinion. I will not go back. They have lost me as a customer. My advice, go elsewhere for service.

Great diagnostic and got my transmission fixed in a couple days. Eli is the man. Fair pricing.read more

very overpriced when calling around, my buddy had a 6l80 redone there and it was suppose to be…read morebrand new but found out it wasn't, wouldn't recommend this shop anymore was good when they opened but it's declining fast

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

This place valued my time and charged 1\3 of what everyone else was asking. Compared the services…read morerequested with inspection and gave me exactly what was needed. Felt like brand new vehicle when drove out of shop with lifetime warranty on parts\work....can't beat that! Highly recommend this establishment.