So first of all, if there was a zero or a negative star to rate this place, it would be lower than…read morethe 1 star. Now that that is out of the way, this is my experience with this horrible business, and even worse owner! I have a 2010 Ford F-150 5.4 V8 Triton. My truck had an exhaust leak, it was horrible, I bought good quality manifolds, gaskets, and the bolts all in a package deal. I took my truck to Ellis Stapleton(owner) of Master Tech Tire and Auto in White Pine, TN. this was a little over a year ago or so around June of 2022, when I first took it in to have the manifolds replaced, first of all the labor time for this job is approximately 6.8 hours for each side, and that's if the bolts don't break off, and additional time is needed to drill out holes, so even if you rounded this up to 8 hours per side, that's roughly 16 hours for both. This shop had my truck approximately 8-10 days. I'm not a math major, but something is off there to begin with. Now to be fair the incompetence of his mechanic at that time actually drilled into a water jacket, overall the job was completed, and the leak was fixed, however at the time of pickup I was told by Ellis the owner about the issue with the water jacket, said it was fixed, but there is a chance it may start leaking again, if so, bring it back and I'll take care of it. So it was probably about 6 months post repair, the leak came back. I contacted Ellis and told him about it, and he says "just bring it back and we'll handle it", I let him know at that time I had tried taking it back up there a few times and the place was locked down tighter than a drum. He asks me when?, because I spoke with my tech, and he said no one has come by. For the sake of not causing a conflict, I just said I would try to take it up there and drop it off. Unfortunately around that time was diagnosed with an illness, and was not able to get it to him. For almost 6-8 months the problem goes unfixed, meanwhile the leak is getting worse, fast forward to February of this year, I wound up having to move to NC for my daughters to help with my recovery from my illness. It has been a while since it was fixed, and yes there has been many miles put on it since it was fixed due to the back and forth hospital visits that had to be done. So just about a month ago, I reached back out to Ellis, and we had made arrangements to get it back to him so he could look at again, but became ill again, and after getting over the illness this time on Tuesday, May the 26th of this month, at 8 a.m., I take my truck to him finally to see about getting it fixed. We spoke that morning, and he asked me when I could bring it and drop it off for him to look t it, I said it's here now, he says I see that but I have 17 appointments ahead of you before I can look at it, and he couldn't possibly get to it until after 5 pm or so, after a few more exchanged words, and not being happy about it, I agreed to take it back around 6 pm drop it off, then wait for him to call me with what he finds out. Dropped it off on Tuesday at 6, he told me he would take a look and let me know something the following day, well, Wed came and left, no response, Thursday came, I waited until around 3:30 or so, and still haven't heard from him, so I call, he answers, I say hey it's Kerry calling about my truck, he responded oh yeah I was just getting ready to call you, he continues to tell me he put it up on the rack, and says it is a gasket failure, nothing we did. Me being upset, reply with so what now? He says well the gasket will have to be replaced, and I said so this is gonna cost me another $500 or so to have redone? His response was yes unless you just want the one side done, then it would only be half of that. Again being pissed about it, but knowing I need it fixed , I asked when he could do it, he say to me well I can't get to it until next week sometime, we agreed for me to bring it back on Wednesday the 5th drop it off, and he would have it done in a couple of days. He brings the truck to me at the hotel I was stuck in because I had no transportation, I sat in my hotel room and this whole situation kept making me more and more pissed off. I made a few phone calls, and Tuesday I took it to a different mechanic in Morristown, TN, Mark from Excel Auto. This owner came out to my truck with a flashlight, and mirror, looked under the hood, crawled under my truck, and about 10-15 minutes later, came out from under the truck and told me that first off there was a bolt missing from the front side of the manifold, that looked like someone had tried drilling out the hole, and didn't finish it, but as it turned out that was the one the tech drilled into the water jacket, now they filled with JB weld and it was good, however he also found another bolt missing on the back side of the manifold on the drop down pipe, and that was where the leak was coming from.There will be an additional post...keep reading

They charge outrageous prices, one hour of their labor price is $60. Half of that hour they are…read moregoofing off. The big guy their ( the owner) is constantly making sexual comments. I wouldn't recommend this place to anyone.

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Stopped by earlier today (16 Apr '25) for a 4 wheel alignment on my 2015 50th Anniversary edition…read moreMustang. The alignment tech did a FANTASTIC job, and even took the time to show me on the alignment print out, the initial specs on my car and the end state after adjustment. This is my third time visiting Porter's in Talbott. They have always provided OUTSTANDING service on my vehicles. Frankly, I won't take my vehicles anywhere else for an alignment.

Honest and dependable. Got my vehicle in right away. Can't say thank you loud enough!!read more

We were passing thru on the 81 at night and our truck broke down. Pitch black, freezing temps, we…read morepulled to the side of the road. Unable to fix the truck - we called Casper's. A wonderful guy named Dale came to our rescue. He was so helpful, called a local shop (Master Tech Tire & Auto) at 11pm, arranged to drop off the truck and had the mechanic call us to order the part so he could fix it in the morning. Dale dropped us at our hotel and helped carry our luggage in. Wow! Ellis at Master Tech was so helpful, kept in contact with us, picked us up at the hotel and had us back on the road by 11am. Amazing service all around. Can't thank you all enough for the hospitality and wonderful caring service.

took a mint condition running motorcycle there for transmission repairs, some TEN MONTHS LATER,…read moretook it away from Ox. Missing parts, NON-RUNNING, WIRING HARNESS BUTCHERED ! Sued his sorry ass in court, some idiot judge Roach told Ox to return my $1200 but was not at ALL concerned about my DESTROYED MOTORCYCLE To date, I have YET to see my $1200

Charged out the ass for stuff he didn't do that he was supposed to do. Master cylinder was loose…read moreand brake fluid went everywhere. Tire pressure 17lbs in the back 15 lbs in in the front and some other stuff. He is a bullshit scammer.

3 month old tires under warranty on my daughter in laws car, were falling apart. She has 3 little…read morechildren that she drives everywhere and they told her the tires are her fault. When she mentioned getting an attorney they laughed in her face and said they have more money to pay for a better lawyer. Accused her of altering the computer printed receipt THEY gave her.

On a roadtrip they repaired a tire that picked up a nail causing air to leak. They reprogrammed all…read moreof my TPMS Sensors for my vehicle. Their Customer Service was great like how Old School Tire Shops used to be... No nonsense.

We were passing through on the 81 at night and our truck broke down. Pitch black, freezing temps,…read morewe pulled to the side of the road. Unable to fix the truck, we called Casper's. A wonderful guy named Dale came to our rescue. He was so helpful, called a local mechanic (Master Tech and Auto) at 11pm and arranged to drop off the truck and had the mechanic call us to help diagnose the problem. He ordered the part that night so he could fix it in the morning! What? Amazing service. Dale dropped us at our hotel and helped carry the luggage in. Wow! The price was extremely reasonable. Can't thank you enough for the great caring service. Would highly recommend Casper's!

You will regret taking your motorcycle here.. pot head in front of new customers. Has no tools…read moresuch as a tire balancer as told. No stand. Complete waste of time

From the owner: My business specializes in service and repair!!read more

My mercedes had a back tire flat and a gentleman named Lavesta came out after I contacted my…read moreroadside assistance with my car insurance (Meridian Capstone-Auto Owners) and I was so impressed with his professionalism and kindness. Excellent service! Regina Turner

I had a flat tire and called Mainstream. They arrived in less than 10 minutes and had me back on…read morethe road in less than 20 minutes. Excellent work and very fair price. I highly recommend them if you need any roadside assistance.