Kirsten was great with our little terror. Poquito is a 9 year old Chihuahua and does not take to…read morepeople very often. Kirsten had him relaxed and doing her thing in seconds.

I have a 13 year old border collie with bad hips. Kirstin treats Macy with loving care…read more I feel very good taking her to Kirstin. D.

We see Dr. Merry Gibson. She is the best vet I have ever worked with. Dr. Merry thinks outside of…read morethe box. She REALLY cares. She is always willing to learn from her patients and has a wealth of information to share. I can not imagine going anywhere else. My dog Derbyshire is my world. Thank you for taking such good care of him. We love you Dr. Merry.

Our elderly, medically vulnerable dog was placed at unnecessary risk by this veterinary practice…read more We brought our elderly dog, who has serious mobility challenges after barely surviving a severe joint infection, to this clinic for physical therapy. Before the appointment, we received a text instructing us not to enter the lobby because of renovations and to call upon arrival for an escort inside. We followed those instructions. Although renovations had not begun, the receptionist still told us to wait outside. We stood in temperatures above 90 degrees with a dog who could barely remain standing on the hot pavement, while other clients entered and did business and waited inside. Staff could see us through the doors and windows, yet no one came to assist us. After waiting a while, I went inside to ask why we had not been allowed into the lobby. We were told we were already checked in, no apologies or explanations, and our exhausted dog then had to go outside again and walk down the block to a separate treatment room. The temporary-looking space was extremely hot and had no apparent air conditioning. Initially, no water or apology was offered. When we expressed frustration with the front desk's handling of the situation, the technician focused on our criticism of a coworker rather than our dog's immediate welfare. The veterinarian later apologized, treated us kindly, provided water, and gave our dog appropriate care. We appreciated her professionalism and were pleased with the clinical care she provided. Unfortunately, the assistant practice manager interrupted the end of the appointment and offensively defended the staff, explaining that the text had been sent in error by the corporate office and provided other excuses. She did not meaningfully address that we had been left outside in extreme heat or that no one apologized or assisted our medically vulnerable dog. Instead, she called us rude and we should have verified the false instruction and be nice to her staff. As the discussion became tense, she asked us to leave for not just accepting her excuses, while the veterinarian continued apologizing and encouraged us to stay to resolve the matter. This incident could have been prevented with accurate communication, better staff training, basic consideration for an elderly and medically fragile animal, and a sincere apology once their error became clear. Aside from the veterinarian, we experienced no accountability or meaningful apology, rather we were attacked for calling out their incompetence in handing the situation. The administrative and management response showed a serious lack of judgment, training, accountability, and concern for animal safety. Rather than addressing the circumstances that put our dog and us at at risk in extreme heat, management focused on defending staff and criticizing our response. If your animal is elderly and medically fragile, or unable to tolerate heat or prolonged standing, I urge you to choose another practice. Based on our experience, we do not trust this management team to put a vulnerable animal's or their owners safety first when communication or service failures occur. No pet owner should face the possibility that following a clinic's written instructions could place their animal or themselves at risk--and then be blamed for being unhappy with their poor treatment and raising the concern.

Bad--Still being questioned about the cost--added $115.00 for a bath--who does not give a dog a…read morebath with a hair cut???

As a new resident of Castle Rock with a very finicky and anxious senior dog, it was important for…read moreme to find a very kind, patient, and skilled groomer. After lots of research I decided on a mobile groom with Woofies. And what an excellent choice it was! Their communication is timely and professional. And Kirsten could not have done a more amazing job! She someone even got my dog to allow her to give her breath spray and a bow in her hair, things my dog typically does not allow! We will absolutely be booking again with Woofies and Kirsten, they were such a joy!

Suzie & her team at SoftPaws fosters for our organization & has been an amazing addition to our…read morefoster team. They've adopted out several older, adult & harder to adopt cats by socializing them through the different sights & sounds of a grooming salon. She takes fantastic care of the foster cats she has & reports any concerns to us right away. I'd trust Suzie with my own pets as well as our fosters any day!

I've brought my cat, who is literally a poof ball, to Soft paws multiple times to get a lion cut…read more Each time she comes back looking fantastic! They do a great job. handling her sometimes less than lady like behavior too. I highly recommend!!

I had a good experience recently when stopping by to pick up a birthday treat for my boxer dog…read more They have a nice selection of birthday treats at their bakery section. I grabbed a few of those bone shaped cookies. My dog loved them. She actually went sort of crazy over them. I will definitely stop by for next year's birthday celebration. Also, the clerk at the register was helpful with suggestions. He also confidently knew the ingredients of the bakery items. Store is fairly clean. I wish it was in a different location for ease of access. If you're not familiar with this location you could easily drive past it. I'll definitely return for more birthday treats and dog toys.

Things have improved! Great promotions…read more Friendly staff. Our dog loves the treats they offer (natural & made in the USA)

Julie groomed my previous Yorkie for years and always did an excellent job and took such good care…read moreof my nervous little Abby. Now I bring my 2 new puppy mill rescues to her, a Yorkie/Maltese mix and a Cavapoo. My Cavapoo is frightened of everything and Julie takes her time with her to help her feel more comfortable. My Morkie is a little sassy and Julie does such a good job with her as well. They always look fabulous! One of the most important things to me when I originally started with Julie, is that she grooms one dog at a time so your dog isn't sitting around in a cage for hours waiting their turn. Even though I have moved further away, it's worth the drive!

I have been going to FF and, more specifically, Julie Rosa (the owner) for over 4 years now. She is…read morewonderful along with her staff. Her place is always clean. Staff is always friendly. I trust her with my two boys (6 yr old toy poodles) wholeheartedly! Whenever I go there, I know they are in good hands which makes their experience and mine less stressful. I love Julie and her staff! I highly recommend this establishment.

I took my pocket Shih Tzu for a bath and teeth cleaning at Bark Ave Pet Salon today. I am so happy…read morethat I adventured out to Parker because the service was definitely worth the drive! This wonderful family-owned business is exactly what I was looking for. My little Gucci girl is usually very anxious when meeting strangers. She looked very comfortable in Josh's arms before I left, and was completely calm when I arrived to pick her up. I really liked the open design concept. Not a single dog was in a cage, and I was able to watch the gentle groomer as she worked her magic. Every dog looked AMAZING! I ran a few errands after picking up my pup and she got compliments from dozens of people. Thank you Bark Ave Pet Salon!

They gave me an appointment, and got done in an hour, The staff showed they appreciated my…read morebusiness, and were friendly and clear. My puppy looked spectacular and was happy!

Been taking my terrier here for years and I am always satisfied. They are always kind and…read moreconsistent.

My lab may not love getting groomed but I sure do! Bowser Bubbles takes great care of her! Easy…read morescheduling, payment, & pick up! They take care of her hair, shampoo, nails, ears, & bottom!

I was at wits end with our youngest heeler and Aiden's extensive knowledge and suggestions on dog…read morefood honestly saved his life. I am forever grateful! We love stopping in here for OC Raw & Carna4 probiotics. I love coming in for special events and their nail trims for dogs. Everyone I have met who works here is a breath of fresh air. Highly recommend stopping here and supporting local and family owned business!

I was thrilled to find this store. I visited several "pet supply" stores in the area that all…read moreturned out to be groomers with a small area with products for sale. This store actually had a variety of food, treats and toys for my dog and it was exactly what I was looking for!

Great staff! They do a wonderful job with our large poodle mix! Lauren was excellent but so were…read moreother staff members.

I am a first time dog mom to two beautiful boys! I was so hesitant bringing my babies to a groomer…read morebecause of past experiences of my childhood dog (not good experiences)! But the grooming lounge exceeded every expectation I could've had. It seems that my golden retriever Zeus has the most amazing time there, and my shy golden doodle, Sully thrives there as well! Thank you to their groomer Kale and the entire staff for making me feel comfortable dropping my sweet boys off. They are with every penny and more! Make sure to leave good tips because these individuals exceed expectations and make sure to truly care for our fur children! Here are some photos of my babies after grooming! Happy as can be and so incredibly clean for me their momma!