I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I came in after a long day only to be meet with a terrible attitude from Jordan. no patience at…read moreall! westheimer location

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

As soon as I walked in with my boyfriend the lady working there had a negative attitude. She was…read moreextremely rude and unhelpful. Got home and the pack of slap woods we picked up were $10 and all three of them were cracked and dry.

Meant to leave a review for here awhile back but forgot ! I believe the nice man from last time is…read moreKevin ! Returned last night for some goods and was pleased with the customer service so I wanted to be sure to leave a review this time. The guy who helped me this times name was Kennedy! SO nice SO helpful. Will definitely be back. I actually had to return today because I couldn't figure out the device I just purchased and Kennedy was there to save the day AGAIN! Wouldn't go elsewhere

The crew here is impeccable!! Excellent location !! Love the vibe and layout of this spot , and…read moredon't get me started about the legendary artist roster that has ventured through this and their previous location . Truly the bomb diggity y'all (**)

The service is always fantastic and the shop is nice and clean. Prices are fair and they have a lot…read moreof products! Only positive experiences here!

The staff is awesome. They are always prompt with customer service. They offer deals and answered…read moreall my questions on products. Great store and amazing staff.

amzing staff in the new location great vibes and love the styleeeeeeeeeeeeeeamzing locationread more

Evan was very helpful with my default decision. Luckily, the puppy made it. He had a great…read moreknowledge about his edibles and what not I appreciate patience. Sorry for the mess but you definitely handled it well and enjoyed himself . Have a good work Evan

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

I decided to stop by here to pick out a few cigars for my partner for his birthday and honestly I…read morerecommend anyone stopping by she has so many options to choose from. It could be more organized truthfully but apart from the appearance of it the cigars are safely kept my partner really enjoyed his gift! The woman at the store did not make me feel dumb at all and made me feel welcomed to ask her any questions service was great for me! Will be back

I've been coming to this shop for a little over 2 years now…read more I usually come for the incense, oils, and papers. They always have the RAW products I need and an awesome selection of incense too. It seems like a few people have had less than pleasant experiences with the folks that work there but every time I've been, everyone is super chill, down to earth and always willing to help.

Store was recommended to me by a cousin. Dude named Fabian helped me find what I was looking for,…read moregave me a few options and feedback from other people on the product to help me decide which one to get. I highly recommend this shop to other people.