Horrible almost criminal like. I paid almost $700 for a new windshield with warranty A week later…read morethere was a small crack. I went in to show them All I wanted was a seal for the crack. I was told mind you a week later with warranty tha it would cost another $178. Terrible criminals my gray hair shows I'm a senior citizen that they took advantage of and wanted to continue to to take advantage of. I had every right to ask for an entire new windshield. WHY DID THEY INSIST I GET A WARRANTY. This will be reported to the better business .. Getting a lawyer for this corrupt gouging will be no problem being they are my uncles.. THE WORST! Safelite you are speculating on how a crack appears a week later. Were you there? To charge me another $178 just seal a tiny crack is criminal and greed & you know it.. I'll manage as you will but I'll make sure people know how you gouge elderly people. You should be ashamed of yourself.. I'm sure you sleep comfortably at night but not happily GREED IS A SICKNESS.. I got it sealed for $20 By an ethical company maybe they can help put you out of business.. Bye Bye

Safelite happened to be partners with my insurance, so I feel like I didn't have much choice,…read moreespecially because this location is 2 minutes from where I live. I had gotten a few quotes upwards ~$100 from a few other places before thinking about calling my insurance about it. I swear I had paid like $15 at some point in the past few years somewhere back in Ohio, but maybe I'm misremembering. This is more a testament to my insurance than Safelite, but I didn't have to pay any deductibles and the lady who helped me over the phone to schedule the appointment was super pleasant, accommodating and efficient. As for this Safelite location, my appointment to get a small chip on my windshield repaired was at 8am as it was opening. A couple walked in right in front of me to drop off their car for another appointment, which took a good 5 minutes, then it was me. The lady who was helping us was perfectly pleasant even though it was early in the morning. I have very low expectations of people's moods when opening their shops in the morning, but I was pleasantly surprised. She even let me sit down to have my McD breakfast inside! LOL (Never expected them to say no, but you never know...) The job was done in less than half hour, which was on point to my expectations. As per usual, they gave the speech about how crack repairs are never perfect and you'll be able to see the remnants of the repair. It was to be expected, so everything was fine. All in all, I was super happy with the service!

I was referred to Precision Glass by State Farm insurance for a chip in my windshield. They ordered…read morethe glass and I was able to make an appointment that was convenient for me. They said it would take about one hour it was finished a little early and looked great. Great local company to do business.

It's been years since I replaced a windshield. And I found out that it's now more complex with the…read moretechnology built into the windshield (connects with systems in the car like rear view window night shading). Precision Auto Glass called Honda with my VIN number to get the exact part and had it there the next day. The repair was fast, professional and the bonus was the very nice people who own the business and work here. Also appreciated was the tidy clean waiting area.

Needed to have my SUV repaired after an accident,so I contacted Gerber's Mundelein location and the…read moremanager picked up my vehicle at my home, and since I am not yet driving, the manager also offered to drop off my repaired vehicle at my home . fabulous service!!!

Do NOT Use Gerber Collision!!! They had my 2017 Buick…read moreEnclave for a month only to find out that the repairs they made were poor and some were not even done. They were paid to repair items that they never even touched and are being investigated by the BBB, IL Att General and IL Dept of Insurance for fraud. They refuse to issue a refund for the repairs under their warranty despite the fact that I have not had my vehicle since JUNE & they put my families lives in jeapordy for the week that we had it back and malfunctioned almost causing me to crash twice. Get a referral from a friend, relative or insurance agent. I am regretting using them and wasting so much time and energy fighting to get them to do what they were paid almost $14,000 to do in the first place!

Great customer service! Great pricing! Very pleasant to work…read morewith. They stand behind their work!

Great service in replacing my windshield. Quickly installed and at a very reasonable price. Was…read morealso able to get in quickly to complete.

The service was quick and friendly. I wish I didn't want so long for have my window replaced. Very…read moreaffordable

Front windshield aftermarket very good price done right away as promised good qualityread more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

Their service is great and I recommend. Definitely will go back and use their service.read more

WOW!! I have delt with auto repair people in the past but this was above and beyond the best…read moreresponse time and quality work!! Rick is extremely knowledgeable about auto glass replacements/repair. He walked me through the entire process and I am very satisfied with the workmanship. I will most certainly use Autoglass MD in the future and reccommend him to my friends and family!

I called Auto Glass MD after a rock cracked my windshield. I did a little bit of research and…read morelooked up a few auto glass companies in the area. Auto Glass MD stuck out to me because they come to YOU to repair your windshield (which is super convenient for everybody). I scrolled through the company's website and Facebook and loved the fact that I could send a quick email for a quote and got a response within 30 minutes. They're even able to respond via text messaging (for those of us who hate being on the phone). Rick from Auto Glass MD came out and finished my windshield right on time for me to enjoy the day! I paid exactly what was quoted by Rick, not a dollar more. I felt comfortable knowing that I had someone who knew what they were doing work on my windshield. I didn't feel like I was being ripped off just because I'm "a girl who knows nothing about cars". I would highly recommend Auto Glass MD to anyone in the Chicagoland area. They're reliable, professional, and undeniably budget friendly.

The owner does the work and makes sure you are satisfied completely before leaving. Reasonably…read morepriced. Great service. Highly recommend!

Good tint job on my 2021 Accord. Recommend for sure. Fair price most definitely compared to other…read moreshops. Guy was cool as well.